Playback stops where commerical has been ripped?

[troyhough 57]

Hi all,

 

I have moved to the Web client for mobile use after giving up on the Android app. I have been pleased with it for the most part!

 

One major problem I have found is playback pauses on my Live TV content when it gets to a point where a commercial has been stripped out. I use Plex Server to record TV shows/movies since commercial stripping is built-in. Works very well.

 

Here are my test results from a few different platforms:

 

Playback pauses where a commercial has been stripped out:

 

chrome mobile

chrome desktop

brave mobile

brave desktop

 

Playback works as it should:

 

edge desktop

ie desktop

firefox desktop

 

[Luke 37024]

I wonder if timestamps are damaged at that point, and the browser video player just isn't' resilient enough to overcome that.

[troyhough 57]

I wonder if timestamps are damaged at that point, and the browser video player just isn't' resilient enough to overcome that.

 

The recordings work flawlessly on:

 

edge desktop

ie desktop

firefox desktop

Emby Android app

Emby Android TV app

Plex web desktop

Plex web mobile

Plex Android app

Edited March 10, 2019 by troyhough

[troyhough 57]

I wonder if timestamps are damaged at that point, and the browser video player just isn't' resilient enough to overcome that.

 

Is this something that can be fixed?

[Luke 37024]

Can you provide a sample video for testing? Thanks.

[troyhough 57]

Sure. File sizes are huge. Do you want me to zip and send you a link?

[Luke 37024]

Sure, thanks.

[troyhough 57]

Sure, thanks.

 

Hey @@Luke, just sent you a PM. Thanks

[troyhough 57]

@@Luke

Did you replicate the problem/figure out a fix?

 

Thanks, appreciate it.

[Luke 37024]

Thank you for your patience.

[troyhough 57]

This is still happening. It's a huge hassle to watch something that I record.

 

Is this being looked at/fixed?

 

Thanks

[Luke 37024]

It's on our list for review, thanks.

[troyhough 57]

Hello,

Just circling the wagon to see if this is being worked on? It's been 3 months and the problem still persists.

 

Thanks in advance.

[Luke 37024]

@@softworkz can test your sample file. Thanks.

[troyhough 57]

@@softworkz can test your sample file. Thanks.

 

Does he have it or do I/you need to send it to him?

[Luke 37024]

I think I added him to the PM a while back but if possible you may want to start a new one and send it to him. Thanks.

[troyhough 57]

Will do. Thanks @@Luke

[troyhough 57]

Ok so playback still freezes on Chrome Android Emby Web where commercials are ripped.

 

Here is a short video recorded from yesterday, about 20 minutes in length: http://troyhough.com/Nebraska.ts

 

Playback freezes @ 3:07, 6:28, 10:08, and 13:06

 

The server Dashboard shows that the video is fully transcoded however it fails to fully download and/or buffer/playback.

 

Logs are attached.

embyserver.txt

ffmpeg-transcode-2c9183be-6993-41a2-a54f-e5d58bd188a3_1.txt

[Luke 37024]

Thanks for the info. 

[troyhough 57]

Is it possible to make the web player more "robust" like the official app player, which seems to not have issues with playback where commercials are ripped?

[Luke 37024]

Right now we don't yet know where the problem is so it's hard at this point to give much of an answer.

[troyhough 57]

Ok you should have everything you need to test. Let me know if I can provide any additional information.

[troyhough 57]

I noticed today my Web App is showing version 4.2.0.66

 

Is there a changelog link somewhere that posts changes/updates to each new version? Is the "more robust web player" aspect being worked on to fix the freezes where commercials are ripped out?

 

Thanks

[Luke 37024]

If you follow the beta server release notes, the online web app gets the same changes as that.

[troyhough 57]

If you follow the beta server release notes, the online web app gets the same changes as that.

 

Gotcha. thanks-