mattman1968 0 Posted March 8, 2019 Share Posted March 8, 2019 On my Samsung 55MU6290, I have both Emby and Plex apps installed, as well as an hdmi connection from my desktop. Everything works fine with the Samsung Emby app (aside from it periodically nagging me to get a subscription and making me wait 10 seconds to skip over the nag). Anyway...one movie in particular (The Amazing Spiderman) will absolutely not play in the proper aspect ratio through Emby. It gets squashed from the left & right and makes everyone look taller & skinnier/thinner. The movie plays correctly in the Plex app, the PC HDMI connection, and on other TV's using Roku & the Emby app. But on the Samsung Emby app...no dice. Any thoughts? Link to comment Share on other sites More sharing options...
Luke 37020 Posted March 9, 2019 Share Posted March 9, 2019 Hi, @@SamES has been working on this and can comment on it. Thanks. Link to comment Share on other sites More sharing options...
SamES 890 Posted March 9, 2019 Share Posted March 9, 2019 Hi, can you please send me the media info for the file and the app version number. Is it DirectPlaying or Transcoding? Thanks Link to comment Share on other sites More sharing options...
mattman1968 0 Posted March 9, 2019 Author Share Posted March 9, 2019 Hi, It is Samsung TV app version 1.0.44. The movie is Direct Playing. The media info is: Media InfoVideoTitle480p H264CodecH264Codec tagavc1AVCYesProfileMainLevel40Resolution720x360Aspect ratio2.35:1AnamorphicNoInterlacedNoFramerate23.976Bitrate906 kbpsColor primariessmpte170mColor spacesmpte170mColor transferbt709Bit depth8 bitPixel formatyuv420pRef frames1NAL4AudioTitleEng AAC stereo DefaultLanguageengCodecAACCodec tagmp4aProfileLCLayoutstereoChannels2 chBitrate160 kbpsSample rate48,000 HzDefaultYesContainermp4Path\\NAS4FREE\Nas4Free\Media Folder\Movies\The Amazing Spider-Man 2\The Amazing Spider-Man 2.mp4Size1088 MB Link to comment Share on other sites More sharing options...
SamES 890 Posted March 11, 2019 Share Posted March 11, 2019 Are you able to PM me a copy of the file (Dropbox, Google drive?). Thanks. Link to comment Share on other sites More sharing options...
mattman1968 0 Posted March 12, 2019 Author Share Posted March 12, 2019 Are you able to PM me a copy of the file (Dropbox, Google drive?). Thanks. PM Sent Link to comment Share on other sites More sharing options...
SamES 890 Posted March 14, 2019 Share Posted March 14, 2019 This should be fixed in the next release. 1 Link to comment Share on other sites More sharing options...
mattman1968 0 Posted April 12, 2019 Author Share Posted April 12, 2019 Any news when a new release will be available? Link to comment Share on other sites More sharing options...
Luke 37020 Posted April 12, 2019 Share Posted April 12, 2019 As soon as it gets through Samsung review, thanks. Link to comment Share on other sites More sharing options...
Ratatouille 11 Posted April 19, 2019 Share Posted April 19, 2019 Cool I got this issue also one my movie was doing it it corrected itself few days latter, but I stil have one for sure doing it play in 4:3 and it is a 16:9 in the meantime can remux it to have it play correctly any setting to look for? Link to comment Share on other sites More sharing options...
Luke 37020 Posted April 19, 2019 Share Posted April 19, 2019 Yes if you lower the in app quality setting to force it to transcode, that will probably be a workaround. Link to comment Share on other sites More sharing options...
M1tch 2 Posted May 11, 2019 Share Posted May 11, 2019 I have a few with this issue. It’s related to the anamorphic DVD’s. In the mean time I threw the file back in handbrake and selected anamorphic no which does the job. Might help some whilst waiting for the new release 1 Link to comment Share on other sites More sharing options...
Luke 37020 Posted May 11, 2019 Share Posted May 11, 2019 I have a few with this issue. It’s related to the anamorphic DVD’s. In the mean time I threw the file back in handbrake and selected anamorphic no which does the job. Might help some whilst waiting for the new release That's great info, thanks ! Link to comment Share on other sites More sharing options...
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