Emby (Life Time) Playback Error There are no compatible streams.

[NeverCooL 0]

# Portuguese #

 

Prezados,

Possuo o EMBY THEATHER (LIFE TIME) porém ao tentar reproduzir uma determinada serie de tv, em alguns episódios.

 

Ao lado do descritivo do episodio, apresenta a mensagem "Missing"  e ao tentar reproduzir apresenta a mensagem:

 

----------------------------------------------------------------------------------------------------

Erro na Reprodução

Não existem streams compatíveis. Por favor, tente novamente mais tarde ou contate o administrador do sistema para mais detalhes.

----------------------------------------------------------------------------------------------------

 

Gostaria de saber, como faço para resolver este problema, pois já tentei converter o video de .MKV para .AVI ou .MP4 (o erro persiste).

Também, criei e procurei novamente a Biblioteca deletei os arquivos, reinstalei o Emby e persiste.

 

 

 

# English # 

 

Dear,

I own the EMBY THEATER (LIFE TIME) but when trying to play a particular TV series, in some episodes.

 

Next to the descriptive of the episode, it presents the message "Missing"  and when trying to reproduce it presents the message:

 

-------------------------------------------------- --------------------------------------------------

Playback Error

There are no compatible streams. Please try again later or contact your system administrator for more details.

-------------------------------------------------- --------------------------------------------------

 

I would like to know, how do I solve this problem, since I tried to convert the video from .MKV to .AVI or .MP4 (the error persists).

Also, I created and searched again for a Library to erase the files, balances or for the EMBY and persists.

EMBY-LOG.txt

Edited March 6, 2019 by NeverCooL

[Luke 39664]

hi there @@NeverCooL, are you sure this is the right log file? I do not see any playback attempts during this time. Can you try creating a new one?

 

Also are you able to play from the web app? Thanks !

[BrettM 7]

Hi luke,

 

I to am getting same error? how do find the log file to upload?

[denz 453]

Above there is a post how to report a problem it is a sticky so you can’t miss it.

 

Do you get this error for everything you try to play or only certain types of videos.

 

Everything up to date ?

Edited March 15, 2019 by denz

[NeverCooL 0]

Luke,

Segue novo LOG 24/03/2019

Log24-03-2019.txt

Edited March 24, 2019 by NeverCooL

[Luke 39664]

@@NeverCooL can you please try the new emby server 4.1 release? Thanks !