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Cgeorge

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Cgeorge

Having trouble logging into Emby on roku. The page won't load. Every time I click on Emby, it goes back go the Roku homepage. How can I fix it?

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Having trouble logging into Emby on roku. The page won't load. Every time I click on Emby, it goes back go the Roku homepage. How can I fix it?

 

Do you mean you open the Emby app from your Roku homescreen and it errors/crashes and returns you to the Roku homescreen? If this is the case the registry of the app may have gotten corrupt.

 

To fix follow these 3 steps:

1) Uninstall all Emby apps from your Roku. Both store and beta if you have both.

2) Reboot/Restart your Roku. This step is most important do not skip. This wipes the registry for the app.

3) Install all your Emby apps back on your Roku.

 

This will give you a clean slate and let you enter the app as if it were freshly installed. You will have to redo all your settings in the app after this but it should work to clear whatever is crashing the app.

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