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Deleted media is still showing in the My Media thumbnails list


DMAC01

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DMAC01

Hi,

 

I am currently using Emby version 4.0.2.0 setup on a Synology NAS, and Roku app 3.0.134 (I also tried the Roku beta app 3.0.147).

Here the step to reproduce the issue I am encountering:

 

From the Emby Roku app, I am selecting My Media first "directory", the app is displaying the list of media file thumbnails.

Then I am entering in one of the file, I can see displayed the filename, time, etc and some action buttons (play, watched, delete, favorite, refresh). When choosing delete, I have the standard warning popup showing to confirm yes/no to delete the file.

Selecting 'yes', is effectively deleting the file and returning back to the list of media file thumbnails.

But here the thumbnails are not refreshed and I can still see the thumbnail of the file I just deleted.

 

I did not see that bug posted already, sorry if it's duplicated.

 

regards,

david

 

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Hi, those are refreshed periodically, generally once a week. It will change. thanks.

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DMAC01

I don't think we are talking about the same thing, as if I am going back to the main home page of the Roku Emby app and entering again the "My Media" directory, the thumbnail from the video I just deleted is not appearing anymore (as expected).

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Hi.  Can you show us a screen shot of exactly where you entered the item to delete it?

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DMAC01

Here some more info, from the My Media I am entering one of the Library I have, here "Anime" see pic1.

Then selectioning and opening the file I want to delete, see pic2.

Then choosing Delete option, see pic3. Got the notification I pressed yes delete the file.

Then the interface is going back automatically to the "Anime" thumbnails list but as you can see in pic4 the thumbnail for the file I just deleted is still here. If I am going back to the root dashboard or exiting the app, the list is properly refreshed and the thumbnail is removed.

 

Hope it helps.

post-434318-0-79972300-1551701501_thumb.jpg

post-434318-0-28609800-1551701509_thumb.jpg

post-434318-0-08445100-1551701518_thumb.jpg

post-434318-0-38989400-1551701526_thumb.jpg

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