stevedallas 1 Posted February 26, 2019 Share Posted February 26, 2019 A few days ago, I uninstalled and then reinstalled Emby Server because of some minor problems. Since then, I cannot playback or record from the dashboard. I can use the guide and do all server functions, but cannot playback. When I choose a live program, I get a black screen with "circling." Playback and recordingworks fine from Emby Theater. OS = Windows 10 v 1709 Emby Server = 4.0.2.0 I'm attaching the latest server log. Thanks in advance, Steve Link to comment Share on other sites More sharing options...
Luke 37060 Posted February 27, 2019 Share Posted February 27, 2019 Hi there, did you forget to attach the emby server log? thanks ! Link to comment Share on other sites More sharing options...
stevedallas 1 Posted March 2, 2019 Author Share Posted March 2, 2019 embyserver.txt Link to comment Share on other sites More sharing options...
Luke 37060 Posted March 4, 2019 Share Posted March 4, 2019 Hi there, are you sure this is the right log file? I do not see any playback attempts here in this log. What exactly did you try to play? Thanks ! Link to comment Share on other sites More sharing options...
stevedallas 1 Posted March 4, 2019 Author Share Posted March 4, 2019 Sorry for my newby responses. I hope the attached file helps. Thanks, Steve embyserver.txt Link to comment Share on other sites More sharing options...
stevedallas 1 Posted March 4, 2019 Author Share Posted March 4, 2019 I'm attaching the additional log files below. ffmpeg-transcode-24d50b3b-9699-41c6-a09d-2a12b15c29b2_1.txt hardware_detection-63687286729.txt Link to comment Share on other sites More sharing options...
Luke 37060 Posted March 5, 2019 Share Posted March 5, 2019 @@softworkz Link to comment Share on other sites More sharing options...
stevedallas 1 Posted March 5, 2019 Author Share Posted March 5, 2019 ??? Link to comment Share on other sites More sharing options...
softworkz 3335 Posted March 7, 2019 Share Posted March 7, 2019 You are seeing decoders named "QuickSync Nvidia" which obviously can't be true. This is a known issue and has been fixed in the latest beta versions. Link to comment Share on other sites More sharing options...
softworkz 3335 Posted March 7, 2019 Share Posted March 7, 2019 PS: You should be able to work around this by manually selecting codecs in the 'Advanced' configuration. E.g., select only 'true' Nvidia codecs (not those with 'QuickSync') Link to comment Share on other sites More sharing options...
stevedallas 1 Posted March 7, 2019 Author Share Posted March 7, 2019 Thanks very much - that solved the problem! Link to comment Share on other sites More sharing options...
Luke 37060 Posted March 10, 2019 Share Posted March 10, 2019 Thanks for the feedback. Link to comment Share on other sites More sharing options...
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