chuga 4 Posted February 24, 2019 Share Posted February 24, 2019 Hi With newest version of iOS app and server I have an issue where if I pause a movie and then Try to resume it will freeze. I have to restart the app and then it resumes and plays without freezing. Ideas? Link to comment Share on other sites More sharing options...
Luke 37023 Posted February 24, 2019 Share Posted February 24, 2019 Hi there, can you please discuss an example? thanks. Link to comment Share on other sites More sharing options...
chuga 4 Posted February 24, 2019 Author Share Posted February 24, 2019 Hi there, can you please discuss an example? thanks. Hi - see attached for logs. I just tried to play Forrest Gump on ios App. I paused it and then tried to unpause/play. It plays for ~1sec then freezes. I have tried this on several movies and had same result. thanks embyserver.txt ffmpeg-directstream-ec2db989-1543-40d5-98b9-99b70b95b87d_1.txt Link to comment Share on other sites More sharing options...
Luke 37023 Posted February 24, 2019 Share Posted February 24, 2019 How long did you pause for? Link to comment Share on other sites More sharing options...
chuga 4 Posted February 24, 2019 Author Share Posted February 24, 2019 (edited) How long did you pause for? just a few seconds on that test if you want me to repeat the test and pause for a certain amount of time let me know thanks Edited February 24, 2019 by chuga Link to comment Share on other sites More sharing options...
cube4 0 Posted February 25, 2019 Share Posted February 25, 2019 Hi. My frends report to me about same problem on IOS 10.3.3 (Iphone 5) and IOS 9.3.5 (Ipad mini 1). When he pause any movie and then click Play, the movie starts play for 2 seconds and then pauses itself. You can hit Play again, but it plays 2 sec and pause again.On Iphone 6s (IOS 11.2.6) this problem does not appear. Link to comment Share on other sites More sharing options...
chuga 4 Posted February 26, 2019 Author Share Posted February 26, 2019 I am on an iPad 4 with ios10 Link to comment Share on other sites More sharing options...
samuelqwe 313 Posted February 26, 2019 Share Posted February 26, 2019 I am on an iPad 4 with ios10 Same issue here, with the same device. I can usually play a TV episode completely, but the next one I play pauses on it’s own after a second, even if I keep pressing play again and again. Only force closing the app allows me to watch another episode. Link to comment Share on other sites More sharing options...
Luke 37023 Posted February 27, 2019 Share Posted February 27, 2019 Ok so this is specific to iOS 9/10. That is using the native apple player instead of the new player we have for iOS 11+. We will look into this. Thanks guys. Link to comment Share on other sites More sharing options...
chuga 4 Posted March 15, 2019 Author Share Posted March 15, 2019 Hi @ Luke, any luck with this? if not, is there any way I can roll back to an older version of the IOS app where this did not occur? thanks Link to comment Share on other sites More sharing options...
Luke 37023 Posted March 16, 2019 Share Posted March 16, 2019 Not yet. We are looking into it. Thanks. Link to comment Share on other sites More sharing options...
chuga 4 Posted March 30, 2019 Author Share Posted March 30, 2019 Still broken in new version... Link to comment Share on other sites More sharing options...
phi45 0 Posted March 30, 2019 Share Posted March 30, 2019 I have this same problem. Whenever I pause any video (for any duration), when I resume it plays for a millisecond and pause again. press resume again results in same behavior. -iOS: 9.3.5 / iPad 2nd gen.Server Version 4.0.3.0app version 1.7.6 (this problem existed in the last release as well). - Thank you . Link to comment Share on other sites More sharing options...
Rohanaj 15 Posted March 31, 2019 Share Posted March 31, 2019 I’ve noticed this issue on both an old iPad 3 as well as iPad 4 (so running iOS 9/10 as @@Luke previously mentioned). To be exact, though, I have only noticed this being a problem if I pause it long enough for the screen to begin to dim - it doesn’t need to fully lock the screen (or go to sleep, however you look at it), just that it gets to the point of starting the dimming/screensaver process. From that point on, it plays for a second and pauses as described by others. However, if I pause playback and resume it again without ever letting the screen begin to dim (which basically means tapping the screen every 10-15 seconds to prevent that process), playback starts right back up correctly. Not sure if any of that info helps you identify the cause, Luke, but hopefully it does. Link to comment Share on other sites More sharing options...
Luke 37023 Posted March 31, 2019 Share Posted March 31, 2019 Thanks for the info. Link to comment Share on other sites More sharing options...
phi45 0 Posted May 5, 2019 Share Posted May 5, 2019 Hi, I'd like to report that the issue still persists as of yesterday's (1.7.7) update - iOS: 9.3.5 / iPad 2nd gen.Server Version 4.1.0.26app version 1.7.7 (this problem existed in the last release as well). - Link to comment Share on other sites More sharing options...
RobbyBobby 15 Posted May 23, 2019 Share Posted May 23, 2019 (edited) Latest macOS + Emby Server, latest iOS and Emby app: Had a hell of a time getting an audiobook to resume on my iPad yesterday, connected via WiFi to local network. As it wouldn't resume, I had to hit play to start from the beginning (which it did) and then manually move to the resume point, at which point it wouldn't play. UNLESS I moved back or forward through the book and then it would play, but only for a short while. Very strange I thought. I had to repeat this process a few times till I gave up. I should add that the app did not crash, but simply refused to resume the audiobook / suddenly stopped, and I tried the above on both Safari and the iOS Emby app. So I listened to it on my Mac Mini instead. My point being that there was no issue with the audio file (MP3) per se. Edited May 23, 2019 by RobbyBobby 1 Link to comment Share on other sites More sharing options...
Luke 37023 Posted June 22, 2019 Share Posted June 22, 2019 Apologies for the delay. We are looking into this. 1 Link to comment Share on other sites More sharing options...
samuelqwe 313 Posted June 22, 2019 Share Posted June 22, 2019 Apologies for the delay. We are looking into this. Thanks, I’ve been using Emby in Safari on my old iPad because of this. Would really like to be able to use the app soon. 1 Link to comment Share on other sites More sharing options...
phi45 0 Posted June 22, 2019 Share Posted June 22, 2019 Same here, Surprisingly enough, it works better in safari than in chrome! Link to comment Share on other sites More sharing options...
samuelqwe 313 Posted July 17, 2019 Share Posted July 17, 2019 Just a heads up, the issue is still present, even with the latest beta of the Emby app on iOS. My device is the iPad 4 running iOS 10.3.3 Link to comment Share on other sites More sharing options...
phi45 0 Posted July 26, 2019 Share Posted July 26, 2019 Hi, I'd like to report that the issue still persists as of yesterday's (1.7.9) update - iOS: 9.3.5 / iPad 2nd gen. Server Version 4.1.1.0 app version 1.7.9 - Link to comment Share on other sites More sharing options...
Luke 37023 Posted July 26, 2019 Share Posted July 26, 2019 Have you tried with emby server 4.2? Thanks. Link to comment Share on other sites More sharing options...
phi45 0 Posted August 3, 2019 Share Posted August 3, 2019 (edited) Tried with 4.2.0.40 .. the issue still persists iOS: 9.3.5 / iPad 2nd gen. Server Version 4.2.0.40 app version 1.8.0 Edited August 3, 2019 by phi45 Link to comment Share on other sites More sharing options...
gene0915 37 Posted August 24, 2019 Share Posted August 24, 2019 Have you tried with emby server 4.2? Thanks. Hi Luke, I'm seeing the same problem on my iPad (older model... iOS 10.x). I've seen it a FEW times on my Apple TV as well. If you want more logs and a video of it freezing, here is my post: https://emby.media/community/index.php?/topic/76819-video-freezes-after-many-scrubs/ Link to comment Share on other sites More sharing options...
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