bflagg 2 Posted February 18, 2019 Share Posted February 18, 2019 Emby Server 4.0.2.0 Server WMC : 1.0.0.63 Build 1255Ceton Tuner Card (6). After a while (week or so) server wmc can't get TV guide information for the Emby Clients. (just gone).I have to physically restart the server, and click on Refresh Guide Data and watch for WMC to start showing its getting the guide data, so it to start servicing that info to the clients.Any idea on how to automate this?Restarting Emby or Server WMC by aloe doesn't seem to have the guide rebuild. Restartig is the only solution. ServerWMCLogs.zip Emby Logs.zip Link to comment Share on other sites More sharing options...
Luke 37008 Posted February 18, 2019 Share Posted February 18, 2019 Hi, please check the schedule of the refresh guide scheduled task. The default is every 24 hours. Perhaps you customized that. Link to comment Share on other sites More sharing options...
bflagg 2 Posted February 20, 2019 Author Share Posted February 20, 2019 It's still set to default of 24 hours... Link to comment Share on other sites More sharing options...
Luke 37008 Posted February 20, 2019 Share Posted February 20, 2019 If you need something different you may want to adjust. Link to comment Share on other sites More sharing options...
bflagg 2 Posted February 22, 2019 Author Share Posted February 22, 2019 Hi Luke, I'm sorry I wasn't clear. (long days). What I'm saying is, if I click on refresh guide, the guide list populates into server wmc. after about a week, there are no TV guide listings and I have to follow the steps outlined above.If it's running every 24 hours automatically, then why would it clear the listings and I have to go through the steps to repopulate when discovered? Link to comment Share on other sites More sharing options...
Luke 37008 Posted February 22, 2019 Share Posted February 22, 2019 I don't know but if you can provide a full day's server log showing that it never ran then that would be helpful. Thanks. Link to comment Share on other sites More sharing options...
bflagg 2 Posted March 4, 2019 Author Share Posted March 4, 2019 The logs in the original post didn't help?It just had to do it again 2 days ago. Logging in with emby client and viewing tv guide listing were all blank.have to restart...Server WMC shows no guide entries. In Emby clicking on refresh guide and server wmc will now begin to repopulate.... What should I enable and reap to post this when it happens again? Link to comment Share on other sites More sharing options...
Luke 37008 Posted March 5, 2019 Share Posted March 5, 2019 Can you please provide your last few log files zipped up? thanks. Link to comment Share on other sites More sharing options...
bflagg 2 Posted March 5, 2019 Author Share Posted March 5, 2019 Good Morning... Here they are, plus a screen shot... EmbyLogs.zip Link to comment Share on other sites More sharing options...
Luke 37008 Posted March 6, 2019 Share Posted March 6, 2019 The guide refresh did run on the 4th at 10:20, and you see lots of entries here where the server is deleting channels and programs: 019-03-04 10:20:12.311 Info App: Refreshing guide with 7 days of guide data 2019-03-04 10:20:12.311 Info App: Deleting item, Type: LiveTvChannel, Name: CSPAN, Path: , Id: 542751 2019-03-04 10:20:12.311 Debug App: Deleting path C:\Users\Mcx11\AppData\Roaming\Emby-Server\programdata\metadata\livetv\e3b624cfa975af0462e78b7c8d9ce572\metadata 2019-03-04 10:20:12.342 Info App: Deleting item, Type: LiveTvChannel, Name: DFC, Path: , Id: 542752 2019-03-04 10:20:12.342 Debug App: Deleting path C:\Users\Mcx11\AppData\Roaming\Emby-Server\programdata\metadata\livetv\92139e6b133518e71290c09951d4a675\metadata 2019-03-04 10:20:12.358 Info App: Deleting item, Type: LiveTvChannel, Name: SCIENCE, Path: , Id: 542753 2019-03-04 10:20:12.358 Debug App: Deleting path C:\Users\Mcx11\AppData\Roaming\Emby-Server\programdata\metadata\livetv\20d95b4e4b02f081fd2fd10abee48718\metadata 2019-03-04 10:20:12.389 Info App: Deleting item, Type: LiveTvChannel, Name: AHC, Path: , Id: 542754 2019-03-04 10:20:12.389 Debug App: Deleting path C:\Users\Mcx11\AppData\Roaming\Emby-Server\programdata\metadata\livetv\80e06a5f6523714a702dd0f97b71db6a\metadata 2019-03-04 10:20:12.420 Info App: Deleting item, Type: LiveTvChannel, Name: DLC, Path: , Id: 542755 2019-03-04 10:20:12.420 Debug App: Deleting path C:\Users\Mcx11\AppData\Roaming\Emby-Server\programdata\metadata\livetv\cf6e0f386120f50c87b6aa800674c454\metadata 2019-03-04 10:20:12.436 Info App: Deleting item, Type: LiveTvChannel, Name: UKIDS, Path: , Id: 542756 2019-03-04 10:20:12.436 Debug App: Deleting path C:\Users\Mcx11\AppData\Roaming\Emby-Server\programdata\metadata\livetv\42eff59acab58e523cc1b895741c0432\metadata 2019-03-04 10:20:12.451 Info App: Deleting item, Type: LiveTvChannel, Name: NGC, Path: , Id: 542757 2019-03-04 10:20:12.451 Debug App: Deleting path C:\Users\Mcx11\AppData\Roaming\Emby-Server\programdata\metadata\livetv\d45111294bdea9c306558b0e63889a99\metadata 2019-03-04 10:20:12.467 Info App: Deleting item, Type: LiveTvChannel, Name: NGWILD, Path: , Id: 542758 2019-03-04 10:20:12.467 Debug App: Deleting path C:\Users\Mcx11\AppData\Roaming\Emby-Server\programdata\metadata\livetv\e9f0d6ef02335e931f6ca4d196122101\metadata 2019-03-04 10:20:12.483 Info App: Deleting item, Type: LiveTvChannel, Name: CSPAN2, Path: , Id: 542759 2019-03-04 10:20:12.483 Debug App: Deleting path C:\Users\Mcx11\AppData\Roaming\Emby-Server\programdata\metadata\livetv\a5c50219cf7dca3379540817e418bd59\metadata 2019-03-04 10:20:12.514 Info App: Deleting item, Type: LiveTvChannel, Name: MILH, Path: , Id: 542760 2019-03-04 10:20:12.514 Debug App: Deleting path C:\Users\Mcx11\AppData\Roaming\Emby-Server\programdata\metadata\livetv\963ce62e77cdf87ad6b325ded955b3b5\metadata 2019-03-04 10:20:12.529 Info App: Deleting item, Type: LiveTvChannel, Name: DIY, Path: , Id: 542761 2019-03-04 10:20:12.529 Debug App: Deleting path C:\Users\Mcx11\AppData\Roaming\Emby-Server\programdata\metadata\livetv\3cf98e16c9b89c6d94ba37d48feb9abf\metadata 2019-03-04 10:20:12.545 Info App: Deleting item, Type: LiveTvChannel, Name: NASA, Path: , Id: 542762 2019-03-04 10:20:12.545 Debug App: Deleting path C:\Users\Mcx11\AppData\Roaming\Emby-Server\programdata\metadata\livetv\9a0bc344c5f9942a6de8a7d271f12f07\metadata 2019-03-04 10:20:12.561 Info App: Deleting item, Type: LiveTvChannel, Name: CBSSN, Path: , Id: 542763 2019-03-04 10:20:12.561 Debug App: Deleting path C:\Users\Mcx11\AppData\Roaming\Emby-Server\programdata\metadata\livetv\f9addcfee04824d56d3ae1492879e5fe\metadata 2019-03-04 10:20:12.576 Info App: Deleting item, Type: LiveTvChannel, Name: CNNI, Path: , Id: 542764 2019-03-04 10:20:12.576 Debug App: Deleting path C:\Users\Mcx11\AppData\Roaming\Emby-Server\programdata\metadata\livetv\99936345fec533d9bfdf3c25e9637851\metadata 2019-03-04 10:20:12.607 Info App: Deleting item, Type: LiveTvChannel, Name: COOK, Path: , Id: 542765 So it looks to me like the refresh has been running all along but there are probably certain times of the day when ServerWMC returns 0 channels and 0 programs. Why, I don't know, you may have to look at ServerWMC logs to find the answer to that question. Is it possible something was offline and serverwmc was unable to reach wmc at that time? You could also consider adjusting the schedule of the scheduled task to run at a specific time when you know everything will be available. 1 Link to comment Share on other sites More sharing options...
bflagg 2 Posted March 8, 2019 Author Share Posted March 8, 2019 (edited) I adjusted the time to start at 6am every morning and on application startup. My network and internet connectivity has been fine so I'm confused by this.But on a side note: Since I run schedule direct on MCE and now schedule direct is running natively in emby, is it possible that they are tripping on each other?(it's all on one pc, windows 7....). on a peculiar thing... using emby web app, the guide is now blank. Channel, Programs, Schedules are populated.... around 10:05 pm...I looked in the log but couldn't find anything...Suggestion? embyserver.txt Edited March 8, 2019 by bflagg Link to comment Share on other sites More sharing options...
Luke 37008 Posted March 8, 2019 Share Posted March 8, 2019 I don't see any obvious problem here but i notice a guide refresh is happening so i would suggest trying once that is finished. thanks. Link to comment Share on other sites More sharing options...
bflagg 2 Posted March 8, 2019 Author Share Posted March 8, 2019 Thank you for checking... I didn't see that in the logs....This morning, the guide was there.... thank you again Link to comment Share on other sites More sharing options...
Luke 37008 Posted March 8, 2019 Share Posted March 8, 2019 Thanks for the feedback. Link to comment Share on other sites More sharing options...
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