dutch1918 1 Posted February 16, 2019 Share Posted February 16, 2019 I'm running 4.0.2-01 and having a problem when I covert a file.I have attached a link for you to download and view. Not sure why this is happening because it was working ok before. https://www.dropbox.com/s/wepr5njo95atual/CONVERTED%20FILE.mp4?dl=0 Link to comment Share on other sites More sharing options...
Luke 37022 Posted February 17, 2019 Share Posted February 17, 2019 Hi there, can you please attach the conversion log? thanks. Link to comment Share on other sites More sharing options...
dutch1918 1 Posted February 17, 2019 Author Share Posted February 17, 2019 Here you go ConvertLog.pdf Link to comment Share on other sites More sharing options...
dutch1918 1 Posted February 17, 2019 Author Share Posted February 17, 2019 Here is another log ConvertLog2.pdf Link to comment Share on other sites More sharing options...
Luke 37022 Posted February 18, 2019 Share Posted February 18, 2019 Hi, these logs look OK to me. What exactly happened? Link to comment Share on other sites More sharing options...
dutch1918 1 Posted February 18, 2019 Author Share Posted February 18, 2019 The color falshes. I upload a portion of the mp4 file for you to . See my original post Link to comment Share on other sites More sharing options...
Luke 37022 Posted February 19, 2019 Share Posted February 19, 2019 @@softworkz any thoughts? Link to comment Share on other sites More sharing options...
softworkz 3326 Posted February 19, 2019 Share Posted February 19, 2019 The first log is just doing a stream copy of the video. Also none of the videos is HDR or any other unusual color format. Thus I would assume that any color problem might rather be caused by something beyond transcoding. @@dutch1918 - What's your client? Have you tried with different clients? Have you tried playing the original file with that client? Link to comment Share on other sites More sharing options...
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