JVTV 0 Posted February 15, 2019 Share Posted February 15, 2019 Unsure where to post this really......... Anyway - I have a fair few users that log into my server. Everything works well. They can view my content without issue. The only anomaly I can see is that a few of my users do not show up on any of the statistic plugins Anyone got any ideas why this is? Link to comment Share on other sites More sharing options...
Happy2Play 8270 Posted February 15, 2019 Share Posted February 15, 2019 Sorry you will have to provide more information. What do you mean by "a few of my users do not show up on any of the statistic plugins"? Which plugins are you referring to? Link to comment Share on other sites More sharing options...
JVTV 0 Posted February 15, 2019 Author Share Posted February 15, 2019 Sorry PLAYBACK REPORTING is the main statistics plugin I use Then there's the STATISTICS pluginAs I said some of my users who watch regularly their activity doesn't show in the stats Link to comment Share on other sites More sharing options...
Happy2Play 8270 Posted February 15, 2019 Share Posted February 15, 2019 (edited) We need specifics as both those plugins have different developers. But the Statistics plugin is no longer developed, so any issue you find will most likely never get fixed. https://emby.media/community/index.php?/topic/65998-new-statistics-plugin/?p=333040 As your Playback Reporting @ may need server logs showing activity for those users. Edited February 15, 2019 by Happy2Play Link to comment Share on other sites More sharing options...
JVTV 0 Posted February 16, 2019 Author Share Posted February 16, 2019 Are you sure those users have actually played back media? Yes - One of my friends has been in hospital for 2 weeks and watched EMBY solid yet nothing for him shows up Link to comment Share on other sites More sharing options...
JVTV 0 Posted February 16, 2019 Author Share Posted February 16, 2019 We need specifics as both those plugins have different developers. But the Statistics plugin is no longer developed, so any issue you find will most likely never get fixed. https://emby.media/community/index.php?/topic/65998-new-statistics-plugin/?p=333040 As your Playback Reporting @ may need server logs showing activity for those users. I have just uninstalled the STATISTICS plugin and just left Playback Reporting Link to comment Share on other sites More sharing options...
JVTV 0 Posted February 16, 2019 Author Share Posted February 16, 2019 Thank you The user shows up but only shows him watching two films back in November. Nothing since Link to comment Share on other sites More sharing options...
JVTV 0 Posted February 16, 2019 Author Share Posted February 16, 2019 I just logged in as the user and played something. It showed up in stats. Link to comment Share on other sites More sharing options...
JVTV 0 Posted February 16, 2019 Author Share Posted February 16, 2019 He uses the Firestick and his iPhone Link to comment Share on other sites More sharing options...
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