ebr 14862 Posted June 15, 2019 Share Posted June 15, 2019 And what version of the server and app do you have? Also, you do have an active internet connection, correct? The previous reports of this issue were resolved so whatever you are seeing is something else and we need to discover that. Thanks. Link to comment Share on other sites More sharing options...
thoreed 0 Posted June 16, 2019 Share Posted June 16, 2019 And what version of the server and app do you have? Also, you do have an active internet connection, correct? The previous reports of this issue were resolved so whatever you are seeing is something else and we need to discover that. Thanks. I am having exactly the same problem. My server version is Synology 4.1.1.0-1. The problem is happening even with an active internet connection, but my understanding is that Emby does not require an internet connection in order to access content on the local LAN - is that not correct? Please let me know if you need any further details to investigate the problem. Thanks Link to comment Share on other sites More sharing options...
ebr 14862 Posted June 17, 2019 Share Posted June 17, 2019 The problem is happening even with an active internet connection, but my understanding is that Emby does not require an internet connection in order to access content on the local LAN - is that not correct? At this time this specific app is using an Apple technology that does require internet access. Link to comment Share on other sites More sharing options...
thoreed 0 Posted June 17, 2019 Share Posted June 17, 2019 At this time this specific app is using an Apple technology that does require internet access. Is there any way to get around this? I use Emby to access my video library on a boat that does not have access to the internet when not close to shore. VLC for Apple TV seems to access the Emby library fine without internet access - is there any way to get the Emby App to do the same? Many thanks. Link to comment Share on other sites More sharing options...
ebr 14862 Posted June 17, 2019 Share Posted June 17, 2019 Is there any way to get around this? I use Emby to access my video library on a boat that does not have access to the internet when not close to shore. VLC for Apple TV seems to access the Emby library fine without internet access - is there any way to get the Emby App to do the same? Many thanks. We hope to try to get around it in the future with some trickery on our part but the technology we've used from Apple is an online app delivery method so there is no way around it right now. Link to comment Share on other sites More sharing options...
thoreed 0 Posted June 17, 2019 Share Posted June 17, 2019 We hope to try to get around it in the future with some trickery on our part but the technology we've used from Apple is an online app delivery method so there is no way around it right now. Ok - thank you for the quick response. Link to comment Share on other sites More sharing options...
Ohadian 0 Posted June 18, 2019 Share Posted June 18, 2019 yes, i have an active internet connection. last version of the server on my win10 PC (4.1.1.0) it used to work late last year but haven't used it since then. now the app on the Apple TV wont even open. tried resetting, restarting, reinstalling. nothing helps. Link to comment Share on other sites More sharing options...
Luke 36887 Posted June 25, 2019 Share Posted June 25, 2019 Apologies for the delay. We are looking into this. Thanks for reporting. Link to comment Share on other sites More sharing options...
ebr 14862 Posted July 9, 2019 Share Posted July 9, 2019 @@Ohadian Are you willing to try the beta version of the app to see if it works for you? If so, please PM me your Apple ID for the device. Thanks. Link to comment Share on other sites More sharing options...
Androidtwo 0 Posted March 14, 2020 Share Posted March 14, 2020 i am getting this same error was working earlier today when i went to sleep my android box working fine same message as first post Link to comment Share on other sites More sharing options...
Luke 36887 Posted March 14, 2020 Share Posted March 14, 2020 i am getting this same error was working earlier today when i went to sleep my android box working fine same message as first post @@Androidtwo Are you willing to try the beta version of the app to see if it works for you? If so, please PM @@ebr your Apple ID for the device. Thanks. Link to comment Share on other sites More sharing options...
ebr 14862 Posted March 14, 2020 Share Posted March 14, 2020 i am getting this same error was working earlier today when i went to sleep my android box working fine same message as first post Hi. Did your Apple TV lose internet connectivity? Link to comment Share on other sites More sharing options...
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