Connect invite api is not found on my emby server

[mcubaynes 0]

can someone help me please with this issue

 

 

Edited February 6, 2019 by mcubaynes

[Luke 40006]

Hi there, what problem are you having? Please see how to report a problem. thanks !

[mcubaynes 0]

https://gyazo.com/11ca5fe5b11eb20aaa620b45f7d311bc

[Luke 40006]

General Emby Issues

• Please attach the server log from the time frame the activity occurred. See the section below titled Emby Server Logs. Please supply the full and complete log file, and avoid attempting to extract relevant sections. Everything is relevant to us. When you attach the log, please also discuss what actions you took, and what the results were.

[mcubaynes 0]

[mcubaynes 0]

regarding what i did, i dont know what to do

[Luke 40006]

Server log?

[mcubaynes 0]

dont know what to look for

 

https://gyazo.com/69aac945d476d11a506947b36d151d21

[Luke 40006]

Please attach all log files that were modified at the time you experienced the problem. thanks.

[mcubaynes 0]

did you got it

Log.7z

Edited February 6, 2019 by mcubaynes

[mcubaynes 0]

re sending you the logs, please help me asap

[ebr 15650]

What error message do you get from the interface when you try this?

 

"embyconnecttest1" is not a valid Connect user ID.  You need to put in a valid connect user ID (e.g. mcubaynes) or an email address.

[mcubaynes 0]

ok, try this, and you will see its not working

 

user id 

 

IPTVDaddy

[ebr 15650]

Hi.  Everything appears to be functioning fine on our end.  You can only link a Connect user with ONE user on any given server.  Have you already linked that user?

 

Also, what is the answer to this question when you tried the ID that didn't exist?

 

 

What error message do you get from the interface when you try this?

[mcubaynes 0]

i get the user in emby, but no invite in email

[mcubaynes 0]

https://gyazo.com/a90b227e8ff47e0cf58b63692c6b135a

[ebr 15650]

https://gyazo.com/a90b227e8ff47e0cf58b63692c6b135a

 

Nothing is entered in the Connect field there...

[dealer 0]

i know, thats what im saying, 

[ebr 15650]

Let me back up and ask why you are attempting to use Connect in the first place... what are you trying to setup?  Perhaps there is an easier way.

[mcubaynes 0]

i have an emby module in whmcs, when i signup, the module sends to emby server my user but not getting an invite, i called tech support and they told me its because im missing the api in my emby server and then send me those pictures

[ebr 15650]

You are not missing an API.

 

But the above didn't really answer my question.  I see you are running the server in a cloud instance.  Did you install the server or did they do that for you?

 

You don't have to use Connect.  You can just create users and log in with those using the address of your server.

[mcubaynes 0]

People go to website then they order I receive in my whmcs then it sends to emby server but client does not get invite

[mcubaynes 0]

What's the picture about the missing api then

[mcubaynes 0]

sorry email must of switch, to many of them open trying to figure whats happening

[mcubaynes 0]

if you look at the picture above it says api missing