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Issue in Font Style

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Luke

Question about ASS ... so Android TV player does not have feature to display ASS styling :(?

 

The player we're using does not support it at this time, but given how fast it's developing it's only a matter of time until it's added.

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iBoss

If I play the video from beginning without any forward/backward it will be synced correctly.

If I just make one click forward/backward it will not be synced correctly

 

Are you working on this? still not fixed

 

Emby Android TV 1.6.93g

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ebr

Are you working on this? still not fixed

 

Emby Android TV 1.6.93g

 

Can you please provide logs from an example?

 

How to Report a Problem

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iBoss

Can you please provide logs from an example?

 

How to Report a Problem

 

Emby android tv 1.6.93g

Ubuntu server 16.04.5 LTS

Emby server 4.0.2.0

 

Log and transcode are attached as zip

 

The subtitle is ASS. Sometime works sometime not synced sometime not shown 

log.zip

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ebr

Hmmm doesn't look like those are being delivered via the new method.

 

Luke, do .ssa subs not get delivered via manifest?

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Luke

No, they don't.

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ebr

Okay, then whatever this sync issue is I think exists in the server/transmission side.  I was hoping to just side-step it (which we have in most cases) by using the new VTT transmission.

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iBoss

Any update on this?

 

Thanks

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iBoss

Emby android tv 1.6.93g

Ubuntu server 16.04.5 LTS

Emby server 4.0.2.0

 

Log and transcode are attached as zip

 

The subtitle is ASS. Sometime works sometime not synced sometime not shown 

 

@@Luke @@ebr Any update? :)

 

do you need any help from my side?

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Luke

Can we go over an example? Thanks !

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iBoss

Hi @@Luke @@ebr

 

It is difficult  to explain this problem but I'll try my best.

 

I have movie with three external subtitles:

 

1. English - srt

2. Arabic - srt

3. Arabic - ass

 

  • The movie is played in (transcoded):
    • if I select Arabic ass subtitle -> it will show me the English subtitle
    • if I select English srt subtitle -> it will show me the Arabic ass subtitle but not synced

 

  • The movie is played in (Direct):
    • if I select Arabic ass subtitle -> It will work
    • if I select English srt subtitle -> It will work

 

 

If you did not get my point, I'm ready to re-explain again or provide anything that help to fix it; I can also recode video of this issue for you if you want

 

Thanks

 

 

 

Server: Ubuntu Linux 16.04 LTS

Emby Version 4.3.1.0

Android TV: 1.7.92g

 

The log and transcode files are attached

 

 

embyserver.txt

ffmpeg-transcode-ac904d90-ae1b-4557-bb38-70731b8f1877_1.txt

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ebr

What subtitle was selected for that ffmpeg log?  It looks like they were being burned in.

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iBoss

@@ebr,

 

I dont want to confuse you so I have attached two transcode files: one for when Arabic subtitle selected (ass) and the other for English (srt)

 

the problem here is: if I select Arabic it will show me English and if i select English it will show me Arabic

 

Thanks

embyserver.txt

ffmpeg-transcode-7cee3b39-cb80-48b5-a534-e35fc066aa16_1_ARABIC.txt

ffmpeg-transcode-80ac22f9-1222-467f-a85a-6559e65a219f_1_ENGLISH.txt

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ebr

Can you please send me a log from the app when producing just ONE of those problems?

 

Thanks.

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ebr

Hi.  I need you to send a log from the app right after having done that.  As explained here.

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iBoss

oh sorry, I dont know that the app can send the log

 

I’ll do it later and let you know

 

thanks

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iBoss

@@ebr

 

I have just sent it after I produce the issue (English srt subtitle selected) :)

 

Thanks

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ebr

Is this problem unique to this file?

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iBoss

no, it happened if I have ass and srt files or only ass

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ebr

Are you sure it is a problem with only SSA external subs...?

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iBoss

currently what I see if have:

 

  • Movie + english srt + arabic ass

if I select english it will give me arabic out of sync

and if I select arabic it will give me english synced

 

 

  • Movie + english ass + arabic ass

if I select english it will give me english out of sync

and if I select arabic it will give me arabic out of sync

 

and in these cases there is no internal subtitle. only external files

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ebr
  • Movie + english ass + arabic ass

if I select english it will give me english out of sync

and if I select arabic it will give me arabic out of sync

 

and in these cases there is no internal subtitle. only external files

 

Right, so the issue with the wrong sub being selected does not exist in that case. 

 

The syncing is something with the delivery on the server during the transcode.  Might need @@softworkz to look at that.

 

As for the wrong one being selected - it appears the srt subs are being delivered to the app twice and that is what is messing up the indexing - but only if there is also an ssa sub to throw them off.

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iBoss

Thanks @@ebr

 

I hope to solve it soon, and if you need any help to reproduce the issue or more explain, please tell me

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Luke

Have you updated to emby server 4.4?

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