bluredson 0 Posted January 31, 2019 Share Posted January 31, 2019 Hi I'm a first-time emby user I have a qnap TS453a running on the version 4.0.1.0 I'm having issues with Can't seem to connect to my emby server when I'm trying to view it on my cell phone I can view it when I'm on my network Convert media failed sometime it gets to 80% then just stop and sit there for a while. Check for application updates failed When I pick a movie or moving from movies to the collection it takes a while with the buffering circle Link to comment Share on other sites More sharing options...
Luke 36876 Posted January 31, 2019 Share Posted January 31, 2019 Hi there, regarding connections, i would suggest checking out our Connection Troubleshooter. Please try the steps listed there and let us know which ones succeed and which ones do not. Thanks ! Regarding the other things, please attach the information requested in how to report a problem. thanks. Link to comment Share on other sites More sharing options...
bluredson 0 Posted January 31, 2019 Author Share Posted January 31, 2019 Thank you # 1 solved connection issue, I needed to setup port forwarding with my router to allow external connectivity to your Emby Server. Now I need to work on the next 3 issues Link to comment Share on other sites More sharing options...
Luke 36876 Posted January 31, 2019 Share Posted January 31, 2019 Please see my instructions for that. Thanks ! Link to comment Share on other sites More sharing options...
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