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Only audio on one specific Android device.


katsikhs
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katsikhs

Hello everyone,

 

I am testing Emby to see if I could use it to replace my previous media server installation, and so far everything seems fine, except for one issue I am having with one specific tablet.

This is an old low-spec tablet (LG V490) that I occasionally use to watch TV shows, and I am only getting audio, and a black screen. The OSD displays fine, and the screen displays the beginning of the video for a fraction of a second when playback starts, but after that it's pitch black.

 

I have tried with different videos and quality profiles, but it's always the same.

 

If I use an external player (e.g. VLC), the stream plays fine, but I don't have seek functionality and resuming from where I left off seems to be hit & miss (mostly miss).

 

I have tried disabling HW acceleration from the developer options as suggested in other threads, but the result is the same.

 

Example of files that display this problem:

Media Info
Video
Title720p H264
Codec H264
AVC Yes
Profile High
Level 31
Resolution 1280x720
Aspect ratio 16:9
Interlaced No
Framerate 23.976
Bitrate 2,302 kbps
Bit depth 8 bit
Pixel format yuv420p
Ref frames 1
NAL 4

Audio
Title AAC stereo Default
Codec AAC
Profile HE-AAC
Layout stereo
Channels 2 ch
Bitrate 192 kbps
Sample rate 48,000 Hz
Default Yes
Container mkv
Video
Title 480p MPEG4
Codec MPEG4
Codec tag XVID
Profile Simple Profile
Level 3
Resolution 640x480
Aspect ratio 4:3
Interlaced No
Framerate 25
Bitrate 1,119 kbps
Pixel format yuv420p
Ref frames 1

Audio
Title Dolby Digital stereo
Codec AC3
Layout stereo
Channels 2 ch
Bitrate 256 kbps
Sample rate 48,000 Hz
Default No
container avi

Any help would be greatly appreciated.

 

Thanks!

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katsikhs

Hello Luke,

 

It happens on any video I've tried. The tablet is on Android 5.1

I'm not sure if any logs from the device would be useful to you.

 

Thanks!

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