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#1 gestep48 OFFLINE  

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Posted 25 January 2019 - 03:42 PM

On the dashboard, I received a Check for plugin updates failed. I only have the plugins that came with the downloaded copy of Emby. I looked at all of the plugins that came with Emby and reinstalled each one.

 

Is there a way I can see which plugin(s) failed?

Is there a way I can trigger an update manually?

 

I am using version 4.0.1.0.

Windows server 2016 Essentials.

Emby is running as a service.

 

Thanks.

Gene

 

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#2 Luke OFFLINE  

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Posted 25 January 2019 - 03:49 PM

Hi there, can you please attach the emby server log? You can learn how to do that here:

https://emby.media/c...port-a-problem/

 

Thanks !



#3 gestep48 OFFLINE  

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Posted 25 January 2019 - 04:09 PM

Here is the log file.

 

Thanks.

 

Gene

 

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#4 Luke OFFLINE  

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Posted 25 January 2019 - 04:15 PM

It looks like outgoing http requests are failing to a variety of domains. Not just ours but metadata providers as well. Do you have security settings on the machine that might be causing this? That's what it looks like to me. Thanks.



#5 Happy2Play OFFLINE  

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Posted 25 January 2019 - 04:21 PM

It appears you are running Emby as a Service.  Does the same thing happen it you stopped the service and launched the application?


Edited by Happy2Play, 25 January 2019 - 04:21 PM.


#6 gestep48 OFFLINE  

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Posted 25 January 2019 - 08:03 PM

It looks like outgoing http requests are failing to a variety of domains. Not just ours but metadata providers as well. Do you have security settings on the machine that might be causing this? That's what it looks like to me. Thanks.

 

I have a pretty vanilla setup as far as the Window 2016 server goes. I haven't set up any special firewall rules or anything like that. Can you give me a couple of specific sites that are failing? I'd like to see if I can reach them outside of Emby.



#7 gestep48 OFFLINE  

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Posted 25 January 2019 - 08:05 PM

It appears you are running Emby as a Service.  Does the same thing happen it you stopped the service and launched the application?

 

I'll give that a try later this evening. If I do that, can you tell me how I can trigger Emby to go out and look for updates? I am assuming that it does it at some pre-determined time (like every 12 hours, 24 hours, etc) and I'd like to see if I do stop the service and run Emby, that I don't have to wait a day or whatever time Emby decides to go out and check for updates.

 

Thanks!

Gene



#8 Happy2Play OFFLINE  

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Posted 25 January 2019 - 08:33 PM

On Start-up the task will run automatically.  Otherwise you would have to click the API link at the bottom of the dashboard, then ScheduledTaskService in Swagger, then select /ScheduledTasks/Running/{Id} and enter this id "c27fda37dfb6e39be141191aaa1c3060".


Edited by Happy2Play, 25 January 2019 - 08:35 PM.


#9 gestep48 OFFLINE  

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Posted 25 January 2019 - 08:53 PM

Seems like it is easiest to just restart the server if that is a trigger. So instead, when I clicked on API, i received the attached error message. My server is located at 192.168.1.2.

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#10 gestep48 OFFLINE  

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Posted 25 January 2019 - 09:24 PM

A little more info:

At the bottom of the dashboard, if I click on Emby, Community or Github, they all work.

 

It is when I click on API that I receive an error

If I then click on the ERROR {...}, I see:

{"schemaValidationMessages":[{"level":"error","message":"Can't read from file http://192.168.1.2:8...mby/openapi"}]}

 

If I then put http://192.168.1.2:8096/emby/openapi in my browser, I then see a file that begins with:

{
  "openapi": "3.0.1",

 

I didn't copy the contents of the entire file here as it is pretty large, but I did put the first URL in my browser:

https://emby.media/c...7-developer-api

 

and was taken to that page.

 

Don't know if any of this helps, but if there is something else that is needed, please let me know.

 

Gene



#11 gestep48 OFFLINE  

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Posted 26 January 2019 - 09:40 AM

Again, not sure if it helps, but I set up a second test server running Emby 4.0.1.0 running on Windows 10. No link to movies, music, etc. - just a test machine. When I click on Api at the bottom of the dashboard, I do not receive any error messages. Emby is not running as a service.

 

Gene



#12 gestep48 OFFLINE  

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Posted 26 January 2019 - 09:42 AM

It appears you are running Emby as a Service.  Does the same thing happen it you stopped the service and launched the application?

 

Yes. I stopped the service and launched Emby. Same issue.



#13 gestep48 OFFLINE  

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Posted 26 January 2019 - 11:18 AM

On Start-up the task will run automatically.  Otherwise you would have to click the API link at the bottom of the dashboard, then ScheduledTaskService in Swagger, then select /ScheduledTasks/Running/{Id} and enter this id "c27fda37dfb6e39be141191aaa1c3060".

 

Okay, I have been using 2 ways to connect to my server. Locally, I have been using http://192.168.1.2:8...dashboard.html.It would take me directly to the dashboard without having to sign in. If I try the API, I get the error that I listed in one of my messages below. 

 

If I sign in locally with https://xxxxxxxxx.ne...dashboard.html,I am forced to sign on and once I have, I can hit the API at the bottom of the page and do not get the error. So maybe I need to be signed on not to get that particular error?? (see attached API results)

 

Anyway, I still see the attached error on the dashboard. At this point, I am NOT running Emby as a service as was earlier suggested.

 

Attached File  Alerts.jpg   43.54KB   2 downloads

Attached File  API results.jpg   69.03KB   2 downloads


Edited by gestep48, 26 January 2019 - 11:33 AM.


#14 Luke OFFLINE  

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Posted 26 January 2019 - 01:40 PM

Your current sign on status will not matter.

#15 gestep48 OFFLINE  

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Posted 30 January 2019 - 01:59 PM

Anyone else have any thoughts?

 

Gene



#16 Luke OFFLINE  

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Posted 30 January 2019 - 02:41 PM

Can you check windows firewall to see if any rules have been created that are blocking the server? thanks.



#17 gestep48 OFFLINE  

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Posted 31 January 2019 - 08:21 AM

I haven't created any rules for the firewall. I don't do anything with it the except if I am installing a program, if I am asked to allow access when it is being installed, I say yes. Since I don't really have any familiarity with firewalls, what do I need to look for? If needed, I could do screen shots of what is there that relates to Emby.



#18 ebr OFFLINE  

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Posted 31 January 2019 - 09:17 AM

Look for any rules related to embyserver.exe that are blocking/disallowing traffic.



#19 CBers OFFLINE  

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Posted 31 January 2019 - 09:27 AM

Turn your firewall(s) off and see if that works.

If it does, you know something in the firewall is blocking access.

Don't forget to turn your firewall(s) back on.

#20 gestep48 OFFLINE  

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Posted 05 February 2019 - 01:27 AM

I did turn the firewall off and still received the error (yes, I did remember to turn it back on :D ).

 

In looking at the windows firewall on the server, I did a couple of screen shots to see if there is anything that stands out to anyone.

 

I will be out of state for a couple of days (driving from sunny Florida to cold, snowy Michigan) but my Emby server will be up and I will be checking in from time to time.

 

Hopefully, someone will figure out I am having an issue with plugins. I will say that one plugin was updated yesterday but you can still see from the attachments that there are still failures.

 

Thanks.

 

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