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Subtitles are not displayed in LG Smart app


TiraelSedai

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TiraelSedai

They are displayed via DLNA or Web App.

 

I know this is sort of duplicate of topic https://emby.media/community/index.php?/topic/52189-subtitles-not-showing-in-video-playback-emby-lg-app/ but this topic is going of tangents already discussing line breaks and stuff while I just want my damn words.

 

I've experienced this couple of times but the files I have on hand are MKV containers of a TV show. LG app correctly recognizes it has one subtitle built-in, it's language (English) but there is just nothing showing.

 

I'm not even sure what to attach here so I'll ask first what you need to investigate.

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TiraelSedai

Hi. Restarted emby to clean up logs, played on Web app, then pushed to DLNA, then tried LG app.

Need anything else?

 

P.S. Your manual says that for Windows logs are at %appdata%\Emby-Server\logs, whilst now they are at %appdata%\Emby-Server\programdata\logs. Please update the topic.

logs.7z

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Edited by TiraelSedai
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I have the same problem.

 

Im extracting all forced subtitles from my files with a script:

 

xxx.mkv

xxx.ita.forced.srt

 

The forced subtitle now exist 2 times. One is inside the mkv (LG app do not display it) and the other is external. It will be displayed to LG TV, but for default, LG will open the inside subtitle.

 

It is possible to enable priorityfor external subtitles?

 

Thanks

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It is possible to enable priorityfor external subtitles?

 

Thanks

 

We already do this. Try using the default tag.

 

xxx.ita.default.srt

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We already do this. Try using the default tag.

 

xxx.ita.default.srt

I'd like to display only italian forced subtitles.

 

It is possible to rename the file to xxx.ita.forced.default.srt ?

 

Inside the MKV there is also an ita forced default subtitle.

 

From the app interface is possible to display "INTERNAL" or "EXTERNAL" in the subtitles list of a movie? 

 

Thanks

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I'd like to display only italian forced subtitles.

 

It is possible to rename the file to xxx.ita.forced.default.srt ?

 

Inside the MKV there is also an ita forced default subtitle.

 

From the app interface is possible to display "INTERNAL" or "EXTERNAL" in the subtitles list of a movie? 

 

Thanks

 

Just label them as forced that's basically the same thing. Then set your emby user subtitle preferences accordingly. Please let us know if this helps. Thanks.

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TiraelSedai

Sure, thanks.

 

Would it be in the very next update? I thought it was on LG review for a while already. Or do I have to wait for the update after the next?

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I'd like to display only italian forced subtitles.

 

It is possible to rename the file to xxx.ita.forced.default.srt ?

 

Inside the MKV there is also an ita forced default subtitle.

 

From the app interface is possible to display "INTERNAL" or "EXTERNAL" in the subtitles list of a movie? 

 

Thanks

Just label them as forced that's basically the same thing. Then set your emby user subtitle preferences accordingly. Please let us know if this helps. Thanks.

I can only set "play forced subtitles", but i can't say to use the "external forced" subtitle. LG player will (not) display the internal forced subtitle by default. I must select the external subtitle every time i play a movie. And in the list there are 2 "forced" subtitles, one internal and one external, but in the list the name is the same.

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From web app i can select  (i don't know the right english translation)

 

      ITA                               ENG???

Predefinito                      Default

Intelligente                      Smart

Solo i sott. forzati          Only forced subtitles

Visualizza sempre sott.   always display subtitles

Nessun Sottotitolo           Never show subtitles

 

Nothing about Internal or External.

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Correct. You don't need to worry about internal or external.

My MKV files have only internal forced subtitles. They works with web Emby app, but not with LG App. Nothing is displayed.

 

So i have created a script to extract only forced subtitles. Now i have an MKV file with internal forced subtitles not visible in LG App, and an external subttle visible in LG App.

When i start the MKV, Emby LG App, by default, read the internal subtitle and i don't see text on TV. I must manualy select the external forced subtitle, but the names of internal and external subtitles is the same in the list.

 

I'd like to have:

1) LG App display internal subtitles so i don't need to extract them.

 

2) Set default to external, so i don't need to manualy select external subtitles.

 

3) Put "External" and "Internal" in the list of subtitles so i can select the right subtitle.

 

Thanks, bye.

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My serevr is 4.1.0.6 beta.

 

My MKV have this subtitles inside:

 

 

Testo #1

ID                                       : 4
Format                                   : UTF-8
Codec ID                                 : S_TEXT/UTF8
Codec ID/Info                            : UTF-8 Plain Text
Duration                                 : 1s 918 ms
Bit rate                                 : 150 b/s
Count of elements                        : 1
Stream size                              : 36,0 Byte (0%)
Title                                    : ITA - Forced
Language                                 : Italiano
Default                                  : Si
Forced                                   : Si
 
Testo #2
ID                                       : 5
Format                                   : UTF-8
Codec ID                                 : S_TEXT/UTF8
Codec ID/Info                            : UTF-8 Plain Text
Duration                                 : 55 min 4s
Bit rate                                 : 56 b/s
Count of elements                        : 729
Stream size                              : 22,9 KiB (0%)
Language                                 : Italiano
Default                                  : No
Forced                                   : No
 
Testo #3
ID                                       : 6
Format                                   : UTF-8
Codec ID                                 : S_TEXT/UTF8
Codec ID/Info                            : UTF-8 Plain Text
Duration                                 : 53 min 26s
Bit rate                                 : 79 b/s
Count of elements                        : 761
Stream size                              : 31,2 KiB (0%)
Language                                 : Inglese
Default                                  : No
Forced                                   : No

I have renamed my external subtitle in xxx.ita.forced.default.srt (In your wiki is not present "forced" and "Default" togheter but it works).

If i play the MKV, it will start with the internal subtitle selected.

If i click on the "cc" button this will popup:

SUBTITLES:

  • Off
  • ​ita default forced (selected)
  • ita
  • Eng
  • ita default forced

Now there is another bug. If i select the last "ita default forced", no subtitle is selected (if click on "cc", "Off" is selected). I need to select another time the last "ita default forced" and now subtitles are displayed on my TV.

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