zMeckx 9 Posted January 25, 2019 Share Posted January 25, 2019 Hello, After the recent updates it doesn't recognize my subtitles (Dutch). I never had an problem before the recent updates but it's just showing external subtitles - unknown. Tried everything but it's just not working.. Any fix for this? ~zMeckx Link to comment Share on other sites More sharing options...
Angelblue05 4130 Posted January 25, 2019 Share Posted January 25, 2019 Please provide your Kodi log capturing you playing the content Follow this here: https://github.com/MediaBrowser/plugin.video.emby/wiki/how-to-report-an-issue 1 Link to comment Share on other sites More sharing options...
zMeckx 9 Posted January 25, 2019 Author Share Posted January 25, 2019 (edited) Sorry, thought I added it. Edited January 25, 2019 by zMeckx Link to comment Share on other sites More sharing options...
Angelblue05 4130 Posted January 25, 2019 Share Posted January 25, 2019 @@zMeckx That's not your Kodi log... Link to comment Share on other sites More sharing options...
zMeckx 9 Posted January 25, 2019 Author Share Posted January 25, 2019 Sorry, my bad didn't had my coffee yet haha. Added the kodi log. kodi.log 1 Link to comment Share on other sites More sharing options...
Angelblue05 4130 Posted January 25, 2019 Share Posted January 25, 2019 (edited) @@zMeckx You need to label your subtitles with the language tag. Emby also sees it as undefined. Wiki: https://github.com/MediaBrowser/Wiki/wiki/Subtitles Edited January 25, 2019 by Angelblue05 Link to comment Share on other sites More sharing options...
zMeckx 9 Posted January 25, 2019 Author Share Posted January 25, 2019 (edited) @@zMeckx You need to label your subtitles with the language tag. Emby also sees it as undefined. Wiki: https://github.com/MediaBrowser/Wiki/wiki/Subtitles That's weird I never had to do that, but I will try. Thank you. // Edited: It doesn't work. Edited January 25, 2019 by zMeckx Link to comment Share on other sites More sharing options...
zMeckx 9 Posted January 25, 2019 Author Share Posted January 25, 2019 (edited) Folder structure: Movies / [movie name] (year) / i.e. Movies/A Star Is Born (2018)/ A Star Is Born (2018).mkv A Star Is Born (2018).srt --- Old setup which always worked tho... I've tried... A Star Is Born (2018).mkv A Star Is Born (2018).Dutch.srt A Star Is Born (2018).mkv A Star Is Born (2018).dutch.srt A Star Is Born (2018).mkv A Star Is Born (2018).dut.srt A Star Is Born (2018).mkv A Star Is Born (2018).nl.srt A Star Is Born (2018).mkv A Star Is Born (2018).forced.srt A Star Is Born (2018).mkv A Star Is Born (2018).dutch.forced.srt None of the above worked. Edited January 25, 2019 by zMeckx Link to comment Share on other sites More sharing options...
Angelblue05 4130 Posted January 25, 2019 Share Posted January 25, 2019 Did you do a refresh of the movie entry in Emby to ensure it picks up on the change? 1 Link to comment Share on other sites More sharing options...
zMeckx 9 Posted January 25, 2019 Author Share Posted January 25, 2019 Did you do a refresh of the movie entry in Emby to ensure it picks up on the change? Refresh did the trick. But before the update 4.0 I didn't have to do that, so why now? 1 Link to comment Share on other sites More sharing options...
Angelblue05 4130 Posted January 25, 2019 Share Posted January 25, 2019 (edited) You've always had to add the language tag for the subtitle stream to be labelled correctly. But glad it's working now. Maybe you just didn't notice before? I've had subs in my library for a very long time and the ones that had no language tag always were undefined in Emby. Edited January 25, 2019 by Angelblue05 1 Link to comment Share on other sites More sharing options...
zMeckx 9 Posted January 25, 2019 Author Share Posted January 25, 2019 (edited) You've always had to add the language tag for the subtitle stream to be labelled correctly. But glad it's working now. Maybe you just didn't notice before? I've had subs in my library for a very long time and the ones that had no language tag always were undefined in Emby. I'm sorry to be a pain in the butt. To be honest it was really working without the label before 4.0, but I don't wanna argue with you ofc, hehe. But.. I thought I had it working.. Well ya.. For one movie. All the others it doesn't pick up my *.srt file.. What I do notice though is those movies have english subtitles in them and when I play them it show's the english insted of my .dutch.forced.srt file.. Double checked, triple check, quadriple checked everything in my settings and the subtitles it has been set to a preference of Dutch. Any suggestions? Edited January 25, 2019 by zMeckx Link to comment Share on other sites More sharing options...
Angelblue05 4130 Posted January 25, 2019 Share Posted January 25, 2019 No problem, I suggest you ask in the server forums to get the final answer. I'm not an Emby dev, just speaking from experience. In Kodi, if you play and change the track. Then stop playback. Try playing the content again, is it the right audio/subs? Link to comment Share on other sites More sharing options...
zMeckx 9 Posted January 25, 2019 Author Share Posted January 25, 2019 (edited) I can't change the track there it's just one (1/1) subtitle and that's English. It seem's to me it totally ignores the srt file. Greets Edited January 25, 2019 by zMeckx 1 Link to comment Share on other sites More sharing options...
Angelblue05 4130 Posted January 25, 2019 Share Posted January 25, 2019 (edited) @@zMeckx Can you provide a new Kodi log playback, since you've updated the subtitles. Thanks Edited January 25, 2019 by Angelblue05 Link to comment Share on other sites More sharing options...
zMeckx 9 Posted January 25, 2019 Author Share Posted January 25, 2019 (edited) Log added. If you have the Flicka movie it has 2 internal subs. English and Spanish. Edited January 28, 2019 by zMeckx Link to comment Share on other sites More sharing options...
Luke 36878 Posted January 26, 2019 Share Posted January 26, 2019 what do you mean by not providing? 1 Link to comment Share on other sites More sharing options...
Angelblue05 4130 Posted January 26, 2019 Share Posted January 26, 2019 (edited) what do you mean by not providing? Bah, sorry for the false alarm Luke. I've retested using Krypton and the same movie in my library and subtitles show there. Edited January 26, 2019 by Angelblue05 Link to comment Share on other sites More sharing options...
Luke 36878 Posted January 26, 2019 Share Posted January 26, 2019 No problem. Link to comment Share on other sites More sharing options...
zMeckx 9 Posted January 26, 2019 Author Share Posted January 26, 2019 Weird it is working for you. Have tested it on multiple devices and it just doesn't work. All with clean installs. 1 Link to comment Share on other sites More sharing options...
Angelblue05 4130 Posted January 26, 2019 Share Posted January 26, 2019 @@zMeckx I'll ping you later today to continue troubleshooting this if you don't mind. In your logs, I saw something, Where the same title played in a row, first attempt has subtitles, second doesn't. I'm not sure why. 1 Link to comment Share on other sites More sharing options...
zMeckx 9 Posted January 27, 2019 Author Share Posted January 27, 2019 @@zMeckx I'll ping you later today to continue troubleshooting this if you don't mind. In your logs, I saw something, Where the same title played in a row, first attempt has subtitles, second doesn't. I'm not sure why. You have any solution yet? I'm gonna try a few things today 1 Link to comment Share on other sites More sharing options...
zMeckx 9 Posted January 27, 2019 Author Share Posted January 27, 2019 I've got it working and weird enough it's a little thing. Not working: .mkv .dutch.forced.srt Working: .mkv .Dutch.forced.srt // It only works for me with capitalizing the language, can you try the same? Or does it also works on your end with all lowercase letters? 1 Link to comment Share on other sites More sharing options...
Angelblue05 4130 Posted January 27, 2019 Share Posted January 27, 2019 It doesn't make a difference in my situation. It sees the subtitles in both situation after I refresh the entry in Emby. Can you confirm, in the webclient > movie > media info at the bottom, Emby sees all your subtitles? Keep me posted. 1 Link to comment Share on other sites More sharing options...
zMeckx 9 Posted January 27, 2019 Author Share Posted January 27, 2019 It's so weird lol take a look at this screenshot: http://prntscr.com/mcx2pd Link to comment Share on other sites More sharing options...
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