freeflight29 2 Posted January 24, 2019 Share Posted January 24, 2019 (edited) Hello, my web interface was not reachable (i don't know since when cause i use emby on two nas , and on the other everything is fine) -Nas : as6404T with latest firmware 3.2.5.RPE8 -emby: 4.0.1.0 So i decided to uninstall emby and reinstall It = KO I also try to reinstall connecting via ssh , i delete 2 folders /volume1/home/embyand /volume1/.@plugins/AppCentral/emby-server and then reinstall the package = KO i see that /volume1/home/emby was not created automatically so i created via shh = KO (via asustor web interface it's asking for a password) Nothing is working. i need some help Thank you Edited January 24, 2019 by freeflight29 Link to comment Share on other sites More sharing options...
Luke 36999 Posted January 24, 2019 Share Posted January 24, 2019 I would try rebooting the Nas and then installing emby again. Thanks. Link to comment Share on other sites More sharing options...
freeflight29 2 Posted January 24, 2019 Author Share Posted January 24, 2019 I would try rebooting the Nas and then installing emby again. Thanks.Unfortunately already done, but not working Link to comment Share on other sites More sharing options...
Luke 36999 Posted January 24, 2019 Share Posted January 24, 2019 How did you try to install? Link to comment Share on other sites More sharing options...
freeflight29 2 Posted January 24, 2019 Author Share Posted January 24, 2019 I uninstalled it by asustor interface Then I connected on the server via ssh I saw the folder /volume1/.@plugins/AppCentral/emby-server Was correctly deleted I erase the content of "emby" user's folder I reinstall emby via asustor package. I restarted the nas and launch emby via asustor desktop emby icon But not working Link to comment Share on other sites More sharing options...
Luke 36999 Posted January 24, 2019 Share Posted January 24, 2019 That's just strange because asustor tested this themselves and certified it. can you locate an emby server log? thanks. Link to comment Share on other sites More sharing options...
freeflight29 2 Posted January 24, 2019 Author Share Posted January 24, 2019 I'm not front of my pc by now, but I saw a logs folder under emby user folder. I will confirm you that. Link to comment Share on other sites More sharing options...
Luke 36999 Posted January 24, 2019 Share Posted January 24, 2019 Thanks. Link to comment Share on other sites More sharing options...
freeflight29 2 Posted January 24, 2019 Author Share Posted January 24, 2019 (edited) here logs from /volume1/home/emby/logs logs.zip Edited January 24, 2019 by freeflight29 Link to comment Share on other sites More sharing options...
Luke 36999 Posted January 24, 2019 Share Posted January 24, 2019 It looks like the server is running and serving requests. what happens if you put this url in a browser: http://192.168.0.100:8096 Link to comment Share on other sites More sharing options...
freeflight29 2 Posted January 24, 2019 Author Share Posted January 24, 2019 (edited) omg.... i think i just fogot to reinstall emby with the local IP, i just use my usual shortcut !!!!! sorry Luke !!! i will reinstall emby and let you know. Edited January 24, 2019 by freeflight29 Link to comment Share on other sites More sharing options...
Luke 36999 Posted January 24, 2019 Share Posted January 24, 2019 reinstall emby with the local IP, What does that mean exactly? Link to comment Share on other sites More sharing options...
freeflight29 2 Posted January 24, 2019 Author Share Posted January 24, 2019 I type http://192.168.0.100:8096 and I arrive on emby start wizard menu. It's because I delete before the emby user folder, I suppose Link to comment Share on other sites More sharing options...
Luke 36999 Posted January 24, 2019 Share Posted January 24, 2019 Yes that's correct. Link to comment Share on other sites More sharing options...
freeflight29 2 Posted January 24, 2019 Author Share Posted January 24, 2019 Sorry to use your time for that.... Thanks for your help Link to comment Share on other sites More sharing options...
Luke 36999 Posted January 24, 2019 Share Posted January 24, 2019 Thanks for the feedback. Link to comment Share on other sites More sharing options...
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