6613974 0 Posted January 22, 2019 Share Posted January 22, 2019 (edited) asrock j3455 - itx DS918+ 6.2.1 jun 1.0.4b Loader Hardware acceleration cannot find content after 4.0 update,I'm sure my CPU supports hardware acceleration，And I'm also a valid Emby Premiere. Under 3.5, I can actually see the selected project, although it doesn't work no matter how I configure it. But in 4.0, I couldn't even see the hardware acceleration options available. Please forgive me for using the translation software. Edited January 22, 2019 by 6613974 Link to comment Share on other sites More sharing options...
solabc16 379 Posted January 22, 2019 Share Posted January 22, 2019 Hello @@6613974 Are you able to run the Send Logs utility? https://github.com/MediaBrowser/Wiki/wiki/Synology-:-How-to-Send-us-Support-Logs Best - James Link to comment Share on other sites More sharing options...
6613974 0 Posted January 22, 2019 Author Share Posted January 22, 2019 @@solabc16 Thank you very much for your help。 I got this hint ******************************************************************************** Upload completed successfully, please include this filename with your ticket... sendlogs_NAS_synology_apollolake_918+_20190122T115201UTC.tgz ******************************************************************************** Has the log been submitted？ Link to comment Share on other sites More sharing options...
solabc16 379 Posted January 22, 2019 Share Posted January 22, 2019 Hello @@6613974 That's great thanks, I will have a look at the logs a little later today and get back to you. Best - James Link to comment Share on other sites More sharing options...
6613974 0 Posted January 22, 2019 Author Share Posted January 22, 2019 Hello @@solabc16 Thank you for your help. Link to comment Share on other sites More sharing options...
muztag 0 Posted February 9, 2019 Share Posted February 9, 2019 (edited) @@solabc16 I have same problem with @@6613974 How should I do? I've send log sendlogs_kunlun_server_synology_apollolake_918+_20190209T094728UTC.tgz Edited February 9, 2019 by muztag Link to comment Share on other sites More sharing options...
solabc16 379 Posted February 10, 2019 Share Posted February 10, 2019 Hello @@muztag Thanks for the logs, I'll take a look and get back to you - but this will almost certainly be an issue with the XPEnology instance not activating the GPU device. Best - James Link to comment Share on other sites More sharing options...
solabc16 379 Posted February 11, 2019 Share Posted February 11, 2019 Hello AllPlease see this new thread I've created : https://emby.media/community/index.php?/topic/69960-xpenology-hardware-transcoding-support/ Best - James Link to comment Share on other sites More sharing options...
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