ebr 14910 Posted March 14, 2019 Share Posted March 14, 2019 Hi. Can you show a screen shot or picture of the place where you feel the unwatched filter isn't working? Thanks. Link to comment Share on other sites More sharing options...
bobaldis 9 Posted March 26, 2019 Author Share Posted March 26, 2019 Hi, The webclient appears OK Image 1, but the FireTV doesn't filter correctly Images 2 and 3 Image 1: Image 2 - All items: Image 3 - Unwatched (no difference): Link to comment Share on other sites More sharing options...
ebr 14910 Posted March 26, 2019 Share Posted March 26, 2019 Hi. Neither one of the items in view are watched so wouldn't be affected by that filter... Link to comment Share on other sites More sharing options...
Luke 37057 Posted March 27, 2019 Share Posted March 27, 2019 What filter have you selected in the web app? Link to comment Share on other sites More sharing options...
bobaldis 9 Posted April 5, 2019 Author Share Posted April 5, 2019 Hi. Neither one of the items in view are watched so wouldn't be affected by that filter... They are watched, that's exactly my point and what I've said all along the watched flag is not being "honoured/matched" whatever correct term is? Link to comment Share on other sites More sharing options...
bobaldis 9 Posted April 5, 2019 Author Share Posted April 5, 2019 What filter have you selected in the web app? Link to comment Share on other sites More sharing options...
Luke 37057 Posted April 5, 2019 Share Posted April 5, 2019 So the issue is the filter isn't working in Fire TV, is that correct? Link to comment Share on other sites More sharing options...
bobaldis 9 Posted April 9, 2019 Author Share Posted April 9, 2019 So the issue is the filter isn't working in Fire TV, is that correct? Hi Luke, Yes, that's what I'm experiencing at the moment, it may have been a similar story on the Web Client earlier on, but it has been some while since I 1st reported it and a few updates since then. Bob Link to comment Share on other sites More sharing options...
ebr 14910 Posted April 10, 2019 Share Posted April 10, 2019 The screen is not showing them as watched so that's why they are appearing there. Didn't someone else have an issue recently with watched status randomly getting lost...? Link to comment Share on other sites More sharing options...
bobaldis 9 Posted April 11, 2019 Author Share Posted April 11, 2019 The screen is not showing them as watched so that's why they are appearing there. Didn't someone else have an issue recently with watched status randomly getting lost...? Hi, My response on the "Posted 05 April 2019 - 09:53 PM" show's they are marked as watched when using the Web Client, this is not the case on the FireTV. Bob Link to comment Share on other sites More sharing options...
Luke 37057 Posted April 22, 2019 Share Posted April 22, 2019 Are you saying the same content is marked as watched in the web app, but not on the fire tv? Link to comment Share on other sites More sharing options...
bobaldis 9 Posted April 22, 2019 Author Share Posted April 22, 2019 Are you saying the same content is marked as watched in the web app, but not on the fire tv? Hi Luke, Yes, the provided screenshots are of the same content on the web client and on the FireTV, but the FireTV has no visible indication of them being watched (I thought you'd said previously you'd purposely removed that visible indicator and was considering re-instating in a future update), but that aside the FireTV unwatched filter doesn't remove the watched episodes. Bob Link to comment Share on other sites More sharing options...
Luke 37057 Posted April 23, 2019 Share Posted April 23, 2019 Ok we'll see what @@ebr thinks. Thanks ! Link to comment Share on other sites More sharing options...
bobaldis 9 Posted May 3, 2019 Author Share Posted May 3, 2019 @@ebr @ebr any thoughts? Link to comment Share on other sites More sharing options...
bobaldis 9 Posted November 27, 2019 Author Share Posted November 27, 2019 Hi Luke, Any update on these issues? Bob Link to comment Share on other sites More sharing options...
Luke 37057 Posted November 27, 2019 Share Posted November 27, 2019 @@bobaldis have you tried the latest update to the Fire TV app? Link to comment Share on other sites More sharing options...
ebr 14910 Posted November 28, 2019 Share Posted November 28, 2019 Hi. Can you show us exactly how these items are structured in the file system and how you got to that screen in the Fire TV app? Thanks. Link to comment Share on other sites More sharing options...
bobaldis 9 Posted November 28, 2019 Author Share Posted November 28, 2019 (edited) @@bobaldis have you tried the latest update to the Fire TV app? Hi @@Luke, I believe so, I have auto updates on and currently showing v1.7.53a Bob Edited November 28, 2019 by bobaldis Link to comment Share on other sites More sharing options...
bobaldis 9 Posted November 28, 2019 Author Share Posted November 28, 2019 (edited) Hi. Can you show us exactly how these items are structured in the file system and how you got to that screen in the Fire TV app? Thanks. Hi @@ebr, I think I see what you are getting at on the FireTV I can only see individual folders and the files under them, in the web client I can choose videos which shows all videos from all the sub folders in one view and so displays the video watched status. So this behaviour would be "corrected" by adding the watched status back (it was removed during an update) to a folder if all the video's within that folder had been watched, @@Luke mentioned this could possibly be added as an option in future updates - any further thoughts on this as it made watching none TV/Film media so much easier? Bob Edited November 28, 2019 by bobaldis Link to comment Share on other sites More sharing options...
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