Shidapu 14 Posted January 19, 2019 Share Posted January 19, 2019 Heya, just wanted to say big thank you for the update, it's awesome! But my users are having 1 issue with the throttling feature, and it makes their streams freeze for a second every now and then, about 2-3 times per movie. So i have disabled it for now, but you guys should have a look at it. <3 Link to comment Share on other sites More sharing options...
Luke 37007 Posted January 19, 2019 Share Posted January 19, 2019 Hi there, let's look at an example. Please attach the information requested in how to report a media playback issue. Thanks ! @@softworkz Link to comment Share on other sites More sharing options...
softworkz 3326 Posted January 21, 2019 Share Posted January 21, 2019 Do you use hardware acceleration? Which clients are used? Always the same of different ones? You can see all details on the dashoard where the green bar is showing the playback position for a user session and the orange bar shows the range of the video that has been transcoded. Also there are some figures showing the amount of time that the transoder is ahead of the playback position. From there you might be able to see what's happening. @@Luke - Independent of the actual problem here: we should make this more configurable: a: length of the ahead buffer - b: throttling strength 1 Link to comment Share on other sites More sharing options...
Shidapu 14 Posted January 21, 2019 Author Share Posted January 21, 2019 (edited) Hi there, let's look at an example. Please attach the information requested in how to report a media playback issue. Thanks ! @@softworkz Do you use hardware acceleration? Which clients are used? Always the same of different ones? You can see all details on the dashoard where the green bar is showing the playback position for a user session and the orange bar shows the range of the video that has been transcoded. Also there are some figures showing the amount of time that the transoder is ahead of the playback position. From there you might be able to see what's happening. @@Luke - Independent of the actual problem here: we should make this more configurable: a: length of the ahead buffer - b: throttling strength Heya, sorry for the late answer. Been working night shifts. Well here comes some info then. I use Hardware acceleration, and it looks like this: https://i.imgur.com/I7u61YT.png & https://i.imgur.com/J7pCOTA.png And the movie that was playing at that time of the happening: https://i.imgur.com/zZKZ3si.png When i was watching from the dashboard, i noticed the fps go from 140 down to 32, while throttling. The user said that the movie frooze for a second, and then started back up again, did this about 2-3 times. And i guess you want logs, i hope this is the right one. https://gamerzdot.com/log.txt The clients range from all sorts of systems, AppleTV, AndroidTV, Chromecast, Web, Local, Phones. System temperatures looks fine: https://i.imgur.com/kC4PrFU.png Edited January 21, 2019 by Shidapu Link to comment Share on other sites More sharing options...
Luke 37007 Posted January 22, 2019 Share Posted January 22, 2019 @@softworkz will take a look at this. Thanks. Link to comment Share on other sites More sharing options...
softworkz 3326 Posted February 7, 2019 Share Posted February 7, 2019 When i was watching from the dashboard, i noticed the fps go from 140 down to 32, while throttling. Actually, that's the nature of throttling. Obviously this is reducing the overall fps. You can see all details on the dashoard where the green bar is showing the playback position for a user session and the orange bar shows the range of the video that has been transcoded. Also there are some figures showing the amount of time that the transoder is ahead of the playback position. From there you might be able to see what's happening. Link to comment Share on other sites More sharing options...
Luke 37007 Posted February 7, 2019 Share Posted February 7, 2019 @@softworkz he mentioned freezing. Any thoughts there? Link to comment Share on other sites More sharing options...
softworkz 3326 Posted February 7, 2019 Share Posted February 7, 2019 @@softworkz he mentioned freezing. Any thoughts there? I had written: You can see all details on the dashoard where the green bar is showing the playback position for a user session and the orange bar shows the range of the video that has been transcoded. Also there are some figures showing the amount of time that the transoder is ahead of the playback position. But probably I hadn't explained it well enough. From the symptoms it looks like this could be caused by an incorrect calculation of playback time and position. If there's a (slight) deviation between the playback position reported by the client and the position that ffmpeg is reporting, and that deviation is growing over time, this could lead to the symptoms reported here and elsewhere. What could happen then, is that the only the calculated ahead buffer remains constant while the effective buffer is decreasing to zero length, which would mean that the server keeps throttling active because it thinks that the buffer is large enough while the actual playback position hits the end of the buffer. For those reasons I said that users should watch all those values and also compare the timing values shown in the clients with those that are displayed on the server dashboard. That's the only theory I'm having right now. 1 Link to comment Share on other sites More sharing options...
Luke 37007 Posted February 12, 2019 Share Posted February 12, 2019 We're adding some improvements to this, thanks guys. 1 Link to comment Share on other sites More sharing options...
softworkz 3326 Posted February 21, 2019 Share Posted February 21, 2019 @Shidapu - Please try again with the new beta! Thanks Link to comment Share on other sites More sharing options...
Luke 37007 Posted March 18, 2019 Share Posted March 18, 2019 Are you still having an issue with this? Link to comment Share on other sites More sharing options...
Shidapu 14 Posted March 18, 2019 Author Share Posted March 18, 2019 Are you still having an issue with this? Nope. Its working great now. Thanks for checking in. Link to comment Share on other sites More sharing options...
Luke 37007 Posted March 18, 2019 Share Posted March 18, 2019 Thanks for the feedback. Link to comment Share on other sites More sharing options...
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