RLG59RD 0 Posted January 16, 2019 Share Posted January 16, 2019 Hi Chaps, Have done the new update , but server will now not start at all? It flashes on then shuts down/ regards Rob Link to comment Share on other sites More sharing options...
Luke 37000 Posted January 16, 2019 Share Posted January 16, 2019 Hi, is this on Windows? Link to comment Share on other sites More sharing options...
RLG59RD 0 Posted January 16, 2019 Author Share Posted January 16, 2019 Yes Bud, Can you link the previous version, so i can put that back on and then re run the update? I think it must have corrupted my files ? Regards Rob Link to comment Share on other sites More sharing options...
Luke 37000 Posted January 16, 2019 Share Posted January 16, 2019 What version of windows? Link to comment Share on other sites More sharing options...
RLG59RD 0 Posted January 16, 2019 Author Share Posted January 16, 2019 Hi Luke, Windows 10 Pro Bud Regards Rob Link to comment Share on other sites More sharing options...
RLG59RD 0 Posted January 16, 2019 Author Share Posted January 16, 2019 Hello, Any news? Can you link the previous version, so i can put that back on and then re run the update? I think it must have corrupted my files ? I am running Windows 10 Pro ? Regards Rob Link to comment Share on other sites More sharing options...
CBers 6766 Posted January 16, 2019 Share Posted January 16, 2019 Depending on what the upgrade has done, it's not possible to simply go back to the previous version. Please post the current server logs. How to Report a Problem WRT the previous version, you already have it. If you rename the current system folder to system.v4, then rename system.old to system, you might be able to get back to the previous version, but this isn't recommended. Link to comment Share on other sites More sharing options...
RLG59RD 0 Posted January 16, 2019 Author Share Posted January 16, 2019 When I have upgraded before and a similar thing happened, I was able to re-install the previous version and effectively start again? Can I at least try? Regards Rob Link to comment Share on other sites More sharing options...
CBers 6766 Posted January 16, 2019 Share Posted January 16, 2019 Can I at least try? If you want to start from scratch, that's your decision. 1 Link to comment Share on other sites More sharing options...
RLG59RD 0 Posted January 16, 2019 Author Share Posted January 16, 2019 I didn't have to start from scratch, it overwrote the previous files and worked as if I had not done anything to it. I just need a link to the previous version if possible. At the moment it will not start and I cannot use the server at all. Regards Rob Link to comment Share on other sites More sharing options...
notla49285 46 Posted January 16, 2019 Share Posted January 16, 2019 There are major changes to 4.0 including changes to the Emby database, so this isn't as simple as reinstalling previous versions even if this has worked before. Emby developers will need to see your server logs to diagnose the issue. Link to comment Share on other sites More sharing options...
RLG59RD 0 Posted January 16, 2019 Author Share Posted January 16, 2019 This is an absolute nightmare! I thought these updates are all checked before being released. Rob Link to comment Share on other sites More sharing options...
CBers 6766 Posted January 16, 2019 Share Posted January 16, 2019 This is an absolute nightmare! I thought these updates are all checked before being released. Rob They have been, but you need to supply your server lugs as requested earlier. No logs, no investigation! Link to comment Share on other sites More sharing options...
notla49285 46 Posted January 16, 2019 Share Posted January 16, 2019 As @@CBers says, nobody can do anything to help you until we see your logs. Link to comment Share on other sites More sharing options...
RLG59RD 0 Posted January 16, 2019 Author Share Posted January 16, 2019 Okay, Sorry for the rant, will sort out and post when I get home from work - the thought of redoing my server content again, is frightening, so much stuff, takes forever even with a back up. The back up does not cover all the artwork.............................................. Rob Link to comment Share on other sites More sharing options...
ebr 14903 Posted January 16, 2019 Share Posted January 16, 2019 Okay, Sorry for the rant, will sort out and post when I get home from work - the thought of redoing my server content again, is frightening, so much stuff, takes forever even with a back up. The back up does not cover all the artwork.............................................. Rob If you have customized artwork, hopefully, you have turned on the option to save this alongside your media. In that case, nothing should be lost even if a rebuild is necessary. Link to comment Share on other sites More sharing options...
RLG59RD 0 Posted January 16, 2019 Author Share Posted January 16, 2019 (edited) Hi Chaps, Please find server log file as requested - please i hope this can now be unravelled so i can get the server started and updated. I have no access to it at all at the moment, it attempts to start but closes down straight away. If somebody can help asap i would really appreciate any help, so i don't have to make another server. Kind regards Rob embyserver.txt embyserver.txt Edited January 16, 2019 by RLG59RD Link to comment Share on other sites More sharing options...
CBers 6766 Posted January 16, 2019 Share Posted January 16, 2019 For starters: Access to the path 'C:\Users\rjspr\AppData\Roaming\Emby-Server\programdata\plugins\Emby.Server.CinemaMode.dll' is denied. Link to comment Share on other sites More sharing options...
CBers 6766 Posted January 16, 2019 Share Posted January 16, 2019 And: Access to the path 'C:\Users\rjspr\AppData\Roaming\Emby-Server\programdata\config\users\e42ebc2e0c6e4143966d5f69b31ae7d0\policy.xml' is denied. Link to comment Share on other sites More sharing options...
RLG59RD 0 Posted January 16, 2019 Author Share Posted January 16, 2019 (edited) ? I am a novice, don't know what you mean or what that means? Rob Edited January 16, 2019 by RLG59RD Link to comment Share on other sites More sharing options...
RLG59RD 0 Posted January 16, 2019 Author Share Posted January 16, 2019 What do i need to do ? Link to comment Share on other sites More sharing options...
CBers 6766 Posted January 16, 2019 Share Posted January 16, 2019 What do i need to do ? Fix the access problem. Are you starting Emby server with the same user account that you installed it with? Are you running Emby as a service? Link to comment Share on other sites More sharing options...
notla49285 46 Posted January 16, 2019 Share Posted January 16, 2019 @@RLG59RD, open your Windows start menu and type "services.msc" then press Enter to open it, if you see Emby in that list then it's running as a service. I'd be expecting it not to be tbh. Also: Are you starting Emby server with the same user account that you installed it with? Link to comment Share on other sites More sharing options...
Luke 37000 Posted January 16, 2019 Share Posted January 16, 2019 It appears the server has suddenly lost write access to it's program data folder: C:\Users\rjspr\AppData\Roaming\Emby-Server\programdata What windows user is logged in? IS it rjspr? Can you try rebooting your machine? Link to comment Share on other sites More sharing options...
RLG59RD 0 Posted January 16, 2019 Author Share Posted January 16, 2019 Hi, Having had to reinstall the server after the update, due to it corrupting my files and waiting for an extremely long scan. I have loads of blank folders , small artwork, not covers as before and the links to IMDB, supplying only information not images? I have to manually upload an image and the only way to save it, is as a backdrop? This upgrade is fast turning into a nightmare? Regards Rob Link to comment Share on other sites More sharing options...
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