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Dashboard Not Updating


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#1 notla49285 OFFLINE  

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Posted 15 January 2019 - 11:33 AM

I know this has been discussed somewhere else but I can't find it :(

 

I've run into the issue of the dashboard not automatically updating e.g. for new activity or the current playback position. Mine has been working today but I've been streaming from the same browser window for quite a while and it has now stopped updating automatically, which suggests a timeout of something?

 

Can anyone advise?



#2 Luke OFFLINE  

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Posted 16 January 2019 - 12:56 AM

What are the steps to reproduce?



#3 notla49285 OFFLINE  

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Posted 16 January 2019 - 02:18 AM

Erm just leaving the dashboard open for a long time I guess, I'll be using it all day today so will try and time it to see if it's consistent.

#4 notla49285 OFFLINE  

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Posted 16 January 2019 - 08:17 AM

Ok I've run tests this morning by opening the dashboard and then starting to stream multiple videos within one of my libraries and leaving it to run until the dashboard freezes/stops updating. Can't be accurate to the nearest second but below are the durations for each test before the dashboard stopped updating:

 

00:30:35

00:29:53

00:30:04

 

So I'd safely say after half an hour the dashboard will stop updating until the page is refreshed by the browser. This is running on Chrome, I don't know if other browsers are different.



#5 Luke OFFLINE  

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Posted 16 January 2019 - 02:07 PM

Great, thanks for the info.



#6 Happy2Play OFFLINE  

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Posted 16 January 2019 - 06:25 PM

I have Dashboard open in Chrome and 3 active devices has been running for the last 60 minutes without issue.



#7 notla49285 OFFLINE  

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Posted 31 January 2019 - 11:57 AM

I'm still getting this problem in both Chrome and Firefox



#8 Luke OFFLINE  

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Posted 03 February 2019 - 02:51 PM

Thanks for the report. we'll take a look.






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