Jump to content

LG smart TV app


Nicrophilia1978

Recommended Posts

Nicrophilia1978

When trying to play mkv TV episodes via the LG app I just get a black screen but in my server dashboard it tells me it's playing. On the mobile and web app these episodes play. Any ideas?

Link to comment
Share on other sites

I've also seen this with one show but never bothered to troubleshoot.

 

The devs will need your server logs to troubleshoot but there's a good chance whatever the issue is will be fixed with the next version of the app.

 

I believe the holdup is on LG end for that.

 

Sent from my ONEPLUS A6003 using Tapatalk

Link to comment
Share on other sites

Nicrophilia1978

User policy for NICK. EnablePlaybackRemuxing: True EnableVideoPlaybackTranscoding: True EnableAudioPlaybackTranscoding: True

2019-01-13 19:37:03.843 Info App: Profile: Unknown Profile, Path: E:\TV shows\The Punisher S01\Marvel's The Punisher - S01E01 - 3 AM.mkv, isEligibleForDirectPlay: True, isEligibleForDirectStream: True

2019-01-13 19:37:03.843 Info App: Profile: Unknown Profile, Path: E:\TV shows\The Punisher S01\Marvel's The Punisher - S01E01 - 3 AM.mkv, isEligibleForDirectPlay: True, isEligibleForDirectStream: True

2019-01-13 19:37:03.843 Info App: Profile: Unknown Profile, Path: E:\TV shows\The Punisher S01\Marvel's The Punisher - S01E01 - 3 AM.mkv, isEligibleForDirectPlay: True, isEligibleForDirectStream: True

2019-01-13 19:37:03.844 Info HttpServer: HTTP Response 200 to 192.168.0.71. Time: 4ms. http://192.168.0.57:8096/emby/Items/55d27309a9c0d2907f9929e8065a2012/PlaybackInfo?UserId=faeeb3743bef45bc93d4a2e5eb77035c&StartTimeTicks=0&IsPlayback=false&AutoOpenLiveStream=false&MaxStreamingBitrate=140000000

2019-01-13 19:37:04.325 Info HttpServer: HTTP GET http://192.168.0.57:8096/emby/Videos/55d27309a9c0d2907f9929e8065a2012/stream.mkv?Static=true&mediaSourceId=55d27309a9c0d2907f9929e8065a2012&deviceId=4d6c0370fd5221e8054d688e483cca7fb6f9c6d1&Tag=aeb5c78117c4747fadcfeafc7fe17bbe. Host=192.168.0.57:8096, Connection=close, icy-metadata=1, Range=bytes=0-, User-Agent=Mozilla/5.0 (Web0S; Linux/SmartTV) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/38.0.2125.122 Safari/537.36 WebAppManager

2019-01-13 19:37:04.326 Info HttpResultFactory: Setting range response values for E:\TV shows\The Punisher S01\Marvel's The Punisher - S01E01 - 3 AM.mkv. RangeRequest: bytes=0- Content-Length: 283762600, Content-Range: bytes 0-283762599/283762600

2019-01-13 19:37:08.844 Info App: Udp message sent to 192.168.0.56:41864

2019-01-13 19:37:08.845 Info App: Udp message sent to 192.168.0.56:41864

2019-01-13 19:37:09.840 Info HttpServer: HTTP GET http://192.168.0.57:8096/emby/system/info/public. UserAgent: Mozilla/5.0 (Linux; Android 8.0.0; HTC U11 Build/OPR6.170623.013; wv) AppleWebKit/537.36 (KHTML, like Gecko) Version/4.0 Chrome/71.0.3578.99 Safari/537.36

2019-01-13 19:37:09.840 Info HttpServer: HTTP Response 200 to 192.168.0.56. Time: 1ms. http://192.168.0.57:8096/emby/system/info/public

2019-01-13 19:37:09.857 Info HttpServer: HTTP GET http://192.168.0.57:8096/emby/web/strings/en-US.json. UserAgent: Mozilla/5.0 (Linux; Android 8.0.0; HTC U11 Build/OPR6.170623.013; wv) AppleWebKit/537.36 (KHTML, like Gecko) Version/4.0 Chrome/71.0.3578.99 Safari/537.36

2019-01-13 19:37:09.857 Info HttpServer: HTTP Response 304 to 192.168.0.56. Time: 0ms. http://192.168.0.57:8096/emby/web/strings/en-US.json

2019-01-13 19:37:09.857 Info HttpServer: HTTP GET http://192.168.0.57:8096/emby/web/manifest.json. UserAgent: Mozilla/5.0 (Linux; Android 8.0.0; HTC U11 Build/OPR6.170623.013; wv) AppleWebKit/537.36 (KHTML, like Gecko) Version/4.0 Chrome/71.0.3578.99 Safari/537.36

2019-01-13 19:37:09.858 Info HttpServer: HTTP Response 304 to 192.168.0.56. Time: 0ms. http://192.168.0.57:8096/emby/web/manifest.json

2019-01-13 19:37:09.868 Info HttpServer: HTTP GET http://192.168.0.57:8096/emby/System/Info. UserAgent: Mozilla/5.0 (Linux; Android 8.0.0; HTC U11 Build/OPR6.170623.013; wv) AppleWebKit/537.36 (KHTML, like Gecko) Version/4.0 Chrome/71.0.3578.99 Safari/537.36

2019-01-13 19:37:09.869 Info HttpServer: HTTP Response 200 to 192.168.0.56. Time: 1ms. http://192.168.0.57:8096/emby/System/Info

2019-01-13 19:37:09.879 Info HttpServer: HTTP GET http://192.168.0.57:8096/emby/DisplayPreferences/usersettings?userId=faeeb3743bef45bc93d4a2e5eb77035c&client=emby. UserAgent: Mozilla/5.0 (Linux; Android 8.0.0; HTC U11 Build/OPR6.170623.013; wv) AppleWebKit/537.36 (KHTML, like Gecko) Version/4.0 Chrome/71.0.3578.99 Safari/537.36

2019-01-13 19:37:09.880 Info HttpServer: HTTP Response 200 to 192.168.0.56. Time: 1ms. http://192.168.0.57:8096/emby/DisplayPreferences/usersettings?userId=faeeb3743bef45bc93d4a2e5eb77035c&client=emby

2019-01-13 19:37:09.883 Info HttpServer: WS http://192.168.0.57:8096/embywebsocket?api_key=b5a7e77d8e33445d879fb7fb42f7c3f1&deviceId=46063627cfb4181d. UserAgent: Mozilla/5.0 (Linux; Android 8.0.0; HTC U11 Build/OPR6.170623.013; wv) AppleWebKit/537.36 (KHTML, like Gecko) Version/4.0 Chrome/71.0.3578.99 Safari/537.36

2019-01-13 19:37:09.892 Info HttpServer: HTTP POST http://192.168.0.57:8096/emby/Sessions/Capabilities/Full. UserAgent: Mozilla/5.0 (Linux; Android 8.0.0; HTC U11 Build/OPR6.170623.013; wv) AppleWebKit/537.36 (KHTML, like Gecko) Version/4.0 Chrome/71.0.3578.99 Safari/537.36

Link to comment
Share on other sites

Nicrophilia1978

This is what I was getting up on the Log

On the LG app I get a black screen

On the mobile or browser it plays perfect

Link to comment
Share on other sites

You're going to need to attach the file to the post or PM it to Luke. The link you posted is only accessible within your network.

 

Sent from my ONEPLUS A6003 using Tapatalk

Link to comment
Share on other sites

Yes, sorry, forgot about that. So it looks like it's direct playing a punisher episode. Can you please provide a copy of the media info of that file from the bottom of the web app detail screen? Thanks.

Link to comment
Share on other sites

Nicrophilia1978

Played it though the web app and pulled the geek stats. Won't load on the LG app and just crashes the app, can't got back or home etc but weirdly if I log in to my server it shows it playing and I can stop it. That then refreshes the LG app and I can continue without having to reset the TV.

Link to comment
Share on other sites

Can you supply the media info from the bottom of the detail screen of the web app as that will have more information. Thanks.

Link to comment
Share on other sites

@@SamES should this file be direct playing? Perhaps opus is the issue?

 

 

Correct, and Opus has already been removed for the next release.

Link to comment
Share on other sites

Anyway to push LG to get on with approving the app update?

 

Sent from my ONEPLUS A6003 using Tapatalk

Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
×
×
  • Create New...