gene0915 37 Posted January 11, 2019 Share Posted January 11, 2019 I found an old post regarding this: https://emby.media/community/index.php?/topic/51667-sign-in-without-internet-connectivity/ ..... does this limitation still exist with the Apple TV? My internet went out for a few hours tonight so I decided to fire up the Emby app on my Apple TV and catch up on some shows but all I got though was a gray screen. I switched over to the -Plex- client on my Apple TV and had no problems watching via Plex. (I run Emby and Plex on the same server.) Log file attached (but if this is known issue with Emby on the Apple TV, I guess the log file doesn't matter? If this -IS- a limitation, what magic is Plex doing that allows it to work? Happened around 7:55pm eastern. Log.txt Link to comment Share on other sites More sharing options...
Luke 37023 Posted January 11, 2019 Share Posted January 11, 2019 We went the TVML route with app that uses a combination of the installed app along with hosted assets. So yes that currently means it requires an internet connection. It's something we can look to improve in a future update to the app. Thanks ! Link to comment Share on other sites More sharing options...
gene0915 37 Posted September 11, 2019 Author Share Posted September 11, 2019 We went the TVML route with app that uses a combination of the installed app along with hosted assets. So yes that currently means it requires an internet connection. It's something we can look to improve in a future update to the app. Thanks ! Was just wondering if there was any update on this issue? Like maybe have the app default to some "basic" view if no internet connection is detected? (Just use what the server is providing.) Link to comment Share on other sites More sharing options...
Luke 37023 Posted September 11, 2019 Share Posted September 11, 2019 Not yet, sorry, but it will be coming. Thanks. Link to comment Share on other sites More sharing options...
gene0915 37 Posted December 23, 2020 Author Share Posted December 23, 2020 On 9/11/2019 at 1:01 PM, Luke said: Not yet, sorry, but it will be coming. Thanks. This year, I'll be ditching the Apple TVs and switching to Roku. Will this same problem be an issue on that platform? If so, any updates on when it will be addressed? Thanks Link to comment Share on other sites More sharing options...
ebr 14904 Posted December 23, 2020 Share Posted December 23, 2020 1 hour ago, gene0915 said: This year, I'll be ditching the Apple TVs and switching to Roku. Will this same problem be an issue on that platform? If so, any updates on when it will be addressed? Thanks Not from our app standpoint but I'm not sure how well a Roku functions without internet. BTW - this is not an issue in the Apple TV app either anymore. This was corrected a while ago. Link to comment Share on other sites More sharing options...
speechles 1917 Posted December 23, 2020 Share Posted December 23, 2020 (edited) 2 hours ago, gene0915 said: This year, I'll be ditching the Apple TVs and switching to Roku. Will this same problem be an issue on that platform? If so, any updates on when it will be addressed? Thanks 1 hour ago, ebr said: Not from our app standpoint but I'm not sure how well a Roku functions without internet. The Roku works without internet with Emby. But it will process the initial beacons which must time out. It might appear hung on the Emby logo when launching for 60 seconds until the Roku notices it cannot get internet. Once it does notice the Roku will pop up a dialog "No internet detected! This application may require internet access" and you are offered two choices: Proceed Anyways or Cancel. If you Cancel and start Emby again it will ask via the dialog again if there is still no internet. Once internet does work the Roku will notice and the beacons inside the application will start to fire again. These beacons are the metrics Roku uses to determine an applications health and user participation. These metrics are 100% anonymous and are sent by Roku firmware and applications must use them or will not be published on the Roku store. You will notice when your Roku device has no internet and cannot contact the Roku store or send beacons correctly. The little white light on the Roku device will blink repeatedly non stop. This is your clue. I know ebr knows all this. Just explaining for others that find this. Edited December 23, 2020 by speechles Link to comment Share on other sites More sharing options...
vdatanet 1549 Posted December 24, 2020 Share Posted December 24, 2020 (edited) 10 hours ago, speechles said: The Roku works without internet with Emby. But it will process the initial beacons which must time out. It might appear hung on the Emby logo when launching for 60 seconds until the Roku notices it cannot get internet. Once it does notice the Roku will pop up a dialog "No internet detected! This application may require internet access" and you are offered two choices: Proceed Anyways or Cancel. If you Cancel and start Emby again it will ask via the dialog again if there is still no internet. Once internet does work the Roku will notice and the beacons inside the application will start to fire again. These beacons are the metrics Roku uses to determine an applications health and user participation. These metrics are 100% anonymous and are sent by Roku firmware and applications must use them or will not be published on the Roku store. You will notice when your Roku device has no internet and cannot contact the Roku store or send beacons correctly. The little white light on the Roku device will blink repeatedly non stop. This is your clue. I know ebr knows all this. Just explaining for others that find this. The same happens with the application for Apple TV, if there is no Internet connection it works, but it takes a while to start, about 30 seconds more. I do not know if this can be improved, impatient users may think that the application does not work, although if we wait a bit, the application really works perfectly. Edited December 24, 2020 by vdatanet Link to comment Share on other sites More sharing options...
Luke 37023 Posted December 25, 2020 Share Posted December 25, 2020 We'll look at improving it. Thanks for reporting. Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now