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Live TV will not play on Emby server on WD PR2100

Live TV NAS

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#1 jkmonk0823 OFFLINE  

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Posted 09 January 2019 - 07:47 PM

I reinstalled Emby on my WD PR2100 with the latest beta version (3.6.0.84) after trying to find the Emby Guide data for live tv.  Prior to installing the beta version, I still could not get any channel to play.  I am using an HDHomeRun tuner with the premium tv package.  I also have an m3u tuner.  I set up the guide providers and refreshed the guide data.  I am still now able to view any channel.  All I get is the endless spinning wheel.

 

One other fact that may be important is I just added a second router behind a Uverse router.  All my devices are now connected to the second router and everything seems to be working fine.  Plex also runs on the PR2100 and it has no problem playing live tv.

 

I have attached the full server log.  I cannot figure out why Emby refuses to play live tv.

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#2 Luke OFFLINE  

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Posted 09 January 2019 - 10:23 PM

Hi, it looks like this example is from iptv, no? Can you provide an HD Homerun example as well? Thanks.



#3 jkmonk0823 OFFLINE  

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Posted 10 January 2019 - 12:17 PM

OK.  I turned off Plex in the NAS and deleted the IPTV channels.  After the guide data reloaded, I tried to play one of my OTA channels.  All I get is the spinning wheel.  I have attached the latest full server log.  I have also attached the hardware detection log and the unhandled log.

 

I turned Plex back on and it has no problem playing live tv.

 

Another interesting note for you to consider.  When I deleted the m3u tuner, I noticed that the guide provider name is listed as Unknown.

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#4 Luke OFFLINE  

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Posted 10 January 2019 - 01:02 PM

Hi, what model HDHR is this?



#5 jkmonk0823 OFFLINE  

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Posted 10 January 2019 - 02:12 PM

CONNECT Quatro

 

The beta version running on a Windows 10 computer has no problems playing any channel I choose.



#6 Luke OFFLINE  

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Posted 10 January 2019 - 04:00 PM

That's a legacy HDHR that doesn't have the Dlna features, right?



#7 jkmonk0823 OFFLINE  

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Posted 10 January 2019 - 04:52 PM

This model was not available until January 1, 2018.  It is DLNA compatible and it worked fine on the last public version of Emby I had installed on the NAS. 

 

I just noticed that I am now on version 4 beta on the Windows 10 machine and it seems to be working fine although it is a little bit sluggish.



#8 jkmonk0823 OFFLINE  

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Posted 12 January 2019 - 02:40 PM

I reinstalled the public version 3.5.3.0 on my PR2100, and live television works like a charm.  Is there a bug in the beta version?



#9 Luke OFFLINE  

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Posted 12 January 2019 - 07:44 PM

@softworkz see unhandled above.



#10 Luke OFFLINE  

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Posted 12 January 2019 - 07:45 PM

OK.  I turned off Plex in the NAS and deleted the IPTV channels.  After the guide data reloaded, I tried to play one of my OTA channels.  All I get is the spinning wheel.  I have attached the latest full server log.  I have also attached the hardware detection log and the unhandled log.

 

I turned Plex back on and it has no problem playing live tv.

 

Another interesting note for you to consider.  When I deleted the m3u tuner, I noticed that the guide provider name is listed as Unknown.

 

Does the browser debug console show any errors?



#11 jkmonk0823 OFFLINE  

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Posted 12 January 2019 - 08:21 PM

Where would I find that?  I'm not seeing anything like that on the public version that is running right now.



#12 softworkz OFFLINE  

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Posted 13 January 2019 - 03:29 PM

@softworkz see unhandled above.

 

Looks like a failing restart, but that's probably unrelated to this issue.



#13 Luke OFFLINE  

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Posted 13 January 2019 - 03:46 PM

Are you testing in chrome?

#14 jkmonk0823 OFFLINE  

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Posted 13 January 2019 - 05:36 PM

I have tried using Chrome and also Edge.  Neither browser works with the beta version.



#15 Luke OFFLINE  

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Posted 14 January 2019 - 01:39 PM

Does the browser debug console show any errors? In Chrome right click -> inspect 



#16 jkmonk0823 OFFLINE  

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Posted 14 January 2019 - 08:17 PM

Well, I just reloaded the beta version and live tv is working.  I also reset my router with different firmware.  That could have been the culprit -- I guess we will never know.



#17 Luke OFFLINE  

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Posted 15 January 2019 - 12:33 AM

That's interesting. Is it possible your HDHR ip address had changed?

 

Thanks for the feedback.







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