denywinarto 5 Posted January 3, 2019 Share Posted January 3, 2019 Whats the proper way to launch mpc hc with subtitles? On my library i always have accompanying .srt file with the same name as the movie file.. i want to use mpc hc with that srt loaded.. On subtitles settings ive tried : 1. Always play subtitles > resulting in cannot render failure message in mpc hc 2. Other options > subtitles wont show up, not even on mpc hc right click > subtitles option Link to comment Share on other sites More sharing options...
denywinarto 5 Posted January 5, 2019 Author Share Posted January 5, 2019 Anyone? I'm heavily considering lifetime license, but i need to get this working.. Link to comment Share on other sites More sharing options...
denywinarto 5 Posted January 5, 2019 Author Share Posted January 5, 2019 Ok i tested it again on another pc, it's definitely issue with either emby or mpc hc, my syntax is as follows : {path} /start /fullscreen /play /close How to reproduce : the movie's file structure is : \Project_Gutenberg (2018) \ Project_Gutenberg.mkv \Project_Gutenberg (2018) \ Project_Gutenberg.srt playing it without subtitle works fine, meaning i have to set the sub to OFF in the emby page, but when i set it to "UND" the mpc hc launches then it throws "failed to render file" cant find any way to log mpc hc yet.. so i cant tell where it fails Link to comment Share on other sites More sharing options...
Guest asrequested Posted January 5, 2019 Share Posted January 5, 2019 If you play the movie directly in MPC, not through Emby, do the subs play? Mine do. Have you checked these options? Link to comment Share on other sites More sharing options...
denywinarto 5 Posted January 6, 2019 Author Share Posted January 6, 2019 Yes, the subtitle loads when i play it direcyly in server, and yes those options are checked.. are you using built in sub or .srt with same file name like mine? What is your config in subtitles setting in theater? Link to comment Share on other sites More sharing options...
Guest asrequested Posted January 6, 2019 Share Posted January 6, 2019 Yes, the subtitle loads when i play it direcyly in server, and yes those options are checked.. are you using built in sub or .srt with same file name like mine? What is your config in subtitles setting in theater? External srt, and they play just fine. I just gave it a whirl. Try removing all of the commands except {path}. That's all you need Link to comment Share on other sites More sharing options...
denywinarto 5 Posted January 6, 2019 Author Share Posted January 6, 2019 External srt, and they play just fine. I just gave it a whirl. Try removing all of the commands except {path}. That's all you need I removed everything excepy {path}, but now i'm getting failed to render file for all movies whether it has subs or not Link to comment Share on other sites More sharing options...
Guest asrequested Posted January 6, 2019 Share Posted January 6, 2019 (edited) I removed everything excepy {path}, but now i'm getting failed to render file for all movies whether it has subs or not Then you may have other issues. Try updating your GPU drivers and reinstall MPC. You may want to use MPC-BE, instead. Edited January 6, 2019 by Doofus Link to comment Share on other sites More sharing options...
Luke 37059 Posted January 6, 2019 Share Posted January 6, 2019 The app must not have direct access to the media file, therefore it passed a url to mpchc instead of the original file path. When this happens, no subtitles. Link to comment Share on other sites More sharing options...
denywinarto 5 Posted January 7, 2019 Author Share Posted January 7, 2019 (edited) Then you may have other issues. Try updating your GPU drivers and reinstall MPC. You may want to use MPC-BE, instead. The app must not have direct access to the media file, therefore it passed a url to mpchc instead of the original file path. When this happens, no subtitles. Tried mpc be but it made no difference.. It seems emby have problem passing url of media with external sub, This is on local SMB share btw, On my video internal sub works, but not external Edited January 7, 2019 by denywinarto Link to comment Share on other sites More sharing options...
Luke 37059 Posted January 7, 2019 Share Posted January 7, 2019 It seems emby have problem passing url of media with external sub, We don't have any problem doing this because we don't do it at all. The only thing we pass is the media url. Link to comment Share on other sites More sharing options...
denywinarto 5 Posted January 7, 2019 Author Share Posted January 7, 2019 (edited) So it's wont pass media url with external sub? Edited January 7, 2019 by denywinarto Link to comment Share on other sites More sharing options...
Luke 37059 Posted January 7, 2019 Share Posted January 7, 2019 It's always possible to look at this in the future, but currently it does not. Link to comment Share on other sites More sharing options...
denywinarto 5 Posted January 8, 2019 Author Share Posted January 8, 2019 (edited) Ok i tested again with VLC, cause it has better logging feature, and apparently i found the cause TranscodeReasons=SubtitleCodecNotSupported Looked up into server log and it says the same error, so it's definitely srt transcoding issue Googled a bit and it looks like some people were also having this issue https://emby.media/community/index.php?/topic/46988-subtitles-not-getting-transcoded/\ https://emby.media/community/index.php?/topic/65740-what-did-you-guys-to-to-break-the-subtitle-again/page-2 Unchecked "allow extraction on the fly." doesnt help either.. Any fix yet for this? Here's the server log file with allow extraction on the fly enabled https://pastebin.com/bUFEwA9d, And here's the one without allow extraction on the fly https://pastebin.com/ZEePjJAY Edited January 8, 2019 by denywinarto Link to comment Share on other sites More sharing options...
Luke 37059 Posted January 8, 2019 Share Posted January 8, 2019 Try turning off the subtitles prior to playback. With external players, if you have external subtitles selected they will be burned in with transcoding. Link to comment Share on other sites More sharing options...
denywinarto 5 Posted January 8, 2019 Author Share Posted January 8, 2019 You mean selecting "off" on emby movie page right? Tried that already unfortunately even after playing the external subtitle doesnt get included in the subtitle list Link to comment Share on other sites More sharing options...
Luke 37059 Posted January 8, 2019 Share Posted January 8, 2019 Try setting your subtitle mode to off in your emby user subtitle settings. Link to comment Share on other sites More sharing options...
denywinarto 5 Posted January 8, 2019 Author Share Posted January 8, 2019 Try setting your subtitle mode to off in your emby user subtitle settings. Ok just tested it again in user, with Settings > subtitle > Subttile Mode > No subtitle but its still the same, movie plays fine with subtitle off, and it wont load with external subtitle selected Checked and unchecked allow extraction on the fly makes no difference too Link to comment Share on other sites More sharing options...
Luke 37059 Posted January 8, 2019 Share Posted January 8, 2019 I explained earlier why the external subtitles are not loading. Link to comment Share on other sites More sharing options...
denywinarto 5 Posted January 8, 2019 Author Share Posted January 8, 2019 You mean this luke? https://emby.media/community/index.php?/topic/67380-launch-mpc-hc-with-srt/&do=findComment&comment=674017 From my understanding this used to work before then it broke, as the thread here said : https://emby.media/community/index.php?/topic/65740-what-did-you-guys-to-to-break-the-subtitle-again/page-1 So for external player, is this the direction emby going forward? I think it'd be better if this is added as premium feature, rather than dropping it. Link to comment Share on other sites More sharing options...
Luke 37059 Posted January 8, 2019 Share Posted January 8, 2019 It used to work before probably because of what i said earlier: The app must not have direct access to the media file, therefore it passed a url to mpchc instead of the original file path. When this happens, no subtitles. Something about your network sharing has changed to prevent direct access to the media, but you're assuming that something in Emby has changed and as a result thinking there is some kind of Emby problem. Link to comment Share on other sites More sharing options...
denywinarto 5 Posted January 9, 2019 Author Share Posted January 9, 2019 (edited) I explained earlier why the external subtitles are not loading. Hmm Just to make sure we're on the same page, there are 2 situations, from emby user theatre : 1. Play movie with OFF subtitle = movie plays fine on mpc hc, but only internal subtitles are available, and this is not ideal for most users i think cause, not all movies are packed with subs, and not all users want english subs 2. Play movie with UND or other external subtitle = mpc hc wont even load the movie file, throwing failed to render error. So it's not just loading the external subs issue, the movie itself wont load. All due to the error i mentioned before "TranscodeReasons=SubtitleCodecNotSupported" It used to work before probably because of what i said earlier: The app must not have direct access to the media file, therefore it passed a url to mpchc instead of the original file path. When this happens, no subtitles. Something about your network sharing has changed to prevent direct access to the media, but you're assuming that something in Emby has changed and as a result thinking there is some kind of Emby problem. I already turned off firewall for both sides, and i cant think of anything else that might cause it Web player works fine with external subtitles, so the issue only occurs on external players. I will test it later locally on server, but since it's winserver it's asking for a reboot so i'll update this later Edited January 9, 2019 by denywinarto Link to comment Share on other sites More sharing options...
denywinarto 5 Posted January 9, 2019 Author Share Posted January 9, 2019 (edited) Well it actually works on the server itself! Finally found the culprit ! It's intel quick syns hardware acceleration. Changing it to "none" finally fix the issue. A note on my CPU, its an Intel xeon 12 core E2670 V3 QSFA, it's an engineering sample cpu i bought from ebay, and i've been having problem finding the driver. Could this be the cause? And about the transcoding, its rather slow.. i guess its because no hardware acceleration? Even though on LAN it's still feels like WAN a.k.a external network transcoding, e.g i cant skip the OSD bar.. I already set the IP of LAN pc on "LAN networks" but it still doesn't feel like LAN How do i force it to not transcode and directplay on LAN ? I forgot to mention something, my network share is passworded, but the client that is using theatre already has the share accessable.. Edited January 9, 2019 by denywinarto Link to comment Share on other sites More sharing options...
Luke 37059 Posted January 9, 2019 Share Posted January 9, 2019 It works on the server because the server can directly access the path. Link to comment Share on other sites More sharing options...
denywinarto 5 Posted January 9, 2019 Author Share Posted January 9, 2019 (edited) No luke, External subs now also works on clients after i disable hardware acceleration, so theres definitely an issue with intel quicksync, OR it could be my Engineering sample xeon, i will try to swap the cpu to 5820k / 6950k with installable driver and i'll update again. Edited January 9, 2019 by denywinarto Link to comment Share on other sites More sharing options...
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