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Help: Why must server transcode when playing HEVC/H.265?

transcode HEVC H.265

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#21 FoulFoot OFFLINE  

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Posted 06 January 2019 - 01:23 PM

I just realized I'm in the wrong forum -- apologies! -- so I started a new topic here: https://emby.media/c...ng-transcoding/ .

 

Foul



#22 Nvdgraaf OFFLINE  

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Posted 12 September 2019 - 02:00 AM

Hi,

I am not really sure if i can post my question here but i have the same issue on my LG Smart TV Emby app. My smart tv from 2018 can play H.265 content.

But when i select H.265 content the server is transcoding it back to H.264.

My questions are:

1. In a previous answer, in this topic, it was stated that the Emby app, on ios, was not ready to play H.265. Does the same apply for the emby app for the LG smart tv, 2018 version?

2. If so, do you have any idea when this app will be updated so that it will play H.265?


Thanks,

Niels

#23 Luke OFFLINE  

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Posted 12 September 2019 - 02:03 AM

Hi,

I am not really sure if i can post my question here but i have the same issue on my LG Smart TV Emby app. My smart tv from 2018 can play H.265 content.

But when i select H.265 content the server is transcoding it back to H.264.

My questions are:

1. In a previous answer, in this topic, it was stated that the Emby app, on ios, was not ready to play H.265. Does the same apply for the emby app for the LG smart tv, 2018 version?

2. If so, do you have any idea when this app will be updated so that it will play H.265?


Thanks,

Niels

 

Hi there, the Emby LG app already plays h265. Did you explore the server dashboard during playback to learn why it was transcoding? Or did you use the video player stats feature to check this?



#24 Nvdgraaf OFFLINE  

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Posted 12 September 2019 - 02:07 AM

Hi there, the Emby LG app already plays h265. Did you explore the server dashboard during playback to learn why it was transcoding? Or did you use the video player stats feature to check this?



I used the video player stats to check this.

Later this evening I shall check it again, just to be sure. And post a picture.

#25 Luke OFFLINE  

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Posted 12 September 2019 - 02:07 AM

I used the video player stats to check this.

Later this evening I shall check it again, just to be sure. And post a picture.

 

And what did it say?



#26 Nvdgraaf OFFLINE  

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Posted 12 September 2019 - 02:11 AM

And what did it say?



It said:

Playing file H.264

Original file H.265

But i shall check it again tonight, just to be sure. And I shall post the results in a picture.

I shall also check if i can find something on the Emby server why it is transcoding.

#27 Luke OFFLINE  

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Posted 12 September 2019 - 02:12 AM

It said:

Playing file H.264

Original file H.265

But i shall check it again tonight, just to be sure. And I shall post the results in a picture.

I shall also check if i can find something on the Emby server why it is transcoding.

 

But it will also tell you why it is transcoding, and I can pretty much promise you there is another reason. The app already direct plays h265 whenever possible.



#28 Nvdgraaf OFFLINE  

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Posted 12 September 2019 - 02:53 PM

But it will also tell you why it is transcoding, and I can pretty much promise you there is another reason. The app already direct plays h265 whenever possible.


I did not test it yet but I think i might know why it is transcoding.

I have turned on the subtitles. Can that be the reason?

#29 Luke OFFLINE  

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Posted 12 September 2019 - 03:24 PM

I did not test it yet but I think i might know why it is transcoding.

I have turned on the subtitles. Can that be the reason?

 

Yes, it certainly could, depending on the subtitle format.



#30 Michael151260 OFFLINE  

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Posted 16 September 2019 - 03:40 PM

I had the same issue my solution was to download the subtitle from emby .srt format and not play the default embedded subtitle you get that choice before you play the movie







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