Crossfire0mega 3 Posted December 15, 2018 Posted December 15, 2018 Hello, I am having an issue with the Theater desktop app. For most hd content I try to play, it stutters at first and sometimes smooths out but usually stutters intermittently. I can see its direct playing from the server. I play the same content through firefox and get no stuttering. I really love the desktop app but have issues playing hd content. For the client I'm running Emby Theater 3.0.5 Windows 10 HP Desktop with 6 GB system ram AMD Athlon 64 X2 Dual core 4400+ AMD Radeon R9 270x 2GB graphics card And the server is Ubuntu 16.04 running emby 3.5.3.0 AMD FX 8350 8-Core with 24 GB system ram AMD Radeon R9 270x 2GB graphics card Both connected to 1Gb Ethernet LAN I can access the files directly through samba shares that are setup on the server. I have also tried to play some 4k content but it stutters even worse. The only difference is that it doesn't play any better through the browser. As far as the 4k is concerned what is the bottleneck, is my hardware just not good enough? Thanks for any and all advice. RemuxLog1.txt RemuxLog2.txt RemuxLog3.txt ServerLog1.txt RemuxLog_4k_1.txt
Guest asrequested Posted December 16, 2018 Posted December 16, 2018 If it's direct playing, why are there remux logs? And what audio and video settings are you using?
Crossfire0mega 3 Posted December 16, 2018 Author Posted December 16, 2018 It was direct streaming from the browser, it only direct played with theater. I had it set to auto.
Guest asrequested Posted December 16, 2018 Posted December 16, 2018 It was direct streaming from the browser, it only direct played with theater. I had it set to auto. You have what set to auto? Can you post a screenshot of your audio and video settings in Theater?
Crossfire0mega 3 Posted December 16, 2018 Author Posted December 16, 2018 You have what set to auto? Can you post a screenshot of your audio and video settings in Theater? Sorry, I have the quality set to auto, video is 1080P audio is Dolby Digital 5.1
Guest asrequested Posted December 16, 2018 Posted December 16, 2018 No, not that. Have you not looked in settings? Top right corner, click on the user icon next to the clock, and go to settings.
Crossfire0mega 3 Posted December 16, 2018 Author Posted December 16, 2018 Everything is default or auto.
Solution Guest asrequested Posted December 16, 2018 Solution Posted December 16, 2018 Set Hardware Acceleration to auto, and try again. Luke, auto should be the default setting on that. None, is what they recommend, but many people won't have CPUs that can handle it. And also, none when using mpv doesn't also have to run the resources that Theater uses. You'd need a substantial CPU for that. 1
Guest asrequested Posted December 16, 2018 Posted December 16, 2018 Also, are you using a receiver with HDMI?
Crossfire0mega 3 Posted December 16, 2018 Author Posted December 16, 2018 That worked, thanks! However the 4k videos still stutter tremendously, I even tried to setting the quality to 1080P but didn't help.
Guest asrequested Posted December 16, 2018 Posted December 16, 2018 That worked, thanks! However the 4k videos still stutter tremendously, I even tried to setting the quality to 1080P but didn't help. Yeah, I imagine your 4k stuff is HDR? mpv tonemaps HDR and renders it to the video. That takes a little more processing. Press ctrl+j when you're watching a 4k. Look at the stats. Is it dropping frames? And if you have a 4k SDR movie, try playing that, and see what happens.
Crossfire0mega 3 Posted December 16, 2018 Author Posted December 16, 2018 Yeah its HDR, and yeah its dropping frames like crazy. Is the client cpu the sole bottleneck? I was thinking of buying an nvidia shield tv.
Guest asrequested Posted December 16, 2018 Posted December 16, 2018 (edited) Yeah its HDR, and yeah its dropping frames like crazy. Is the client cpu the sole bottleneck? I was thinking of buying an nvidia shield tv. I have a mini PC I was testing with. It has more resources than yours, and it too was dropping frames with HDR. It's a combination of GPU and CPU. And in with these little units, the CPU just can't keep up. Maybe it'll be more efficient in the future? A shield would be able to play them, it doesn't tonemap. Te emby app does at present have an issue playing cropped HDR videos. The other thing you could try is using an external player like MPC-BE with madVR. That can pass the metadata to your display, and should require less processing. You have an HDR display, correct? Edited December 16, 2018 by Doofus
Crossfire0mega 3 Posted December 16, 2018 Author Posted December 16, 2018 Yeah, I imagine your 4k stuff is HDR? mpv tonemaps HDR and renders it to the video. That takes a little more processing. Press ctrl+j when you're watching a 4k. Look at the stats. Is it dropping frames? And if you have a 4k SDR movie, try playing that, and see what happens. I just tried a non HDR 4k video and it still drops a lot of frames as well. I have a mini PC I was testing with. It has more resources than yours, and it too was dropping frames with HDR. It's a combination of GPU and CPU. And in with these little units, the CPU just can't keep up. Maybe it'll be more efficient in the future? A shield would be able to play them, it doesn't tonemap. Te emby app does at present have an issue playing cropped HDR videos. The other thing you could try is using an external player like MPC-BE with madVR. That can pass the metadata to your display, and should require less processing. You have an HDR display, correct? Yes I have an HDR projector but it's only 1080P lol
Guest asrequested Posted December 16, 2018 Posted December 16, 2018 I just tried a non HDR 4k video and it still drops a lot of frames as well. Yes I have an HDR projector but it's only 1080P lol Oh, so you're downscaling. Well that will add to the load.
Crossfire0mega 3 Posted December 16, 2018 Author Posted December 16, 2018 Is there even that much HDR content that's not 4k?
Guest asrequested Posted December 16, 2018 Posted December 16, 2018 Is there even that much HDR content that's not 4k? Not that I've found. You should try using MPC-BE with madVR. It might just get you where want to be, for your HDR stuff. It takes a bit of configuring, though.
Luke 38975 Posted December 16, 2018 Posted December 16, 2018 Yup we can make auto the default. Thanks.
Crossfire0mega 3 Posted December 16, 2018 Author Posted December 16, 2018 Not that I've found. You should try using MPC-BE with madVR. It might just get you where want to be, for your HDR stuff. It takes a bit of configuring, though. Is that setup through the external player setting in Theater?
Guest asrequested Posted December 16, 2018 Posted December 16, 2018 Is that setup through the external player setting in Theater? Yes. You can use any player you want, MPC-BE with madVR would be what I suggest. There are a few recent threads about doing that. 1
Crossfire0mega 3 Posted December 16, 2018 Author Posted December 16, 2018 Ok thanks! I will check it out.
Guest asrequested Posted December 16, 2018 Posted December 16, 2018 (edited) One other suggestion is enable refresh rate switching. That will considerably lighten the load Just make sure your projector supports that Edited December 16, 2018 by Doofus
Crossfire0mega 3 Posted December 16, 2018 Author Posted December 16, 2018 One other suggestion is enable refresh rate switching. That will considerably lighten the load Just make sure your projector supports that I think it does, this is the projector I have. https://www.optoma.com/us/product/hd27hdr/
Guest asrequested Posted December 16, 2018 Posted December 16, 2018 It looks like it does, but I don't know which rates. Try it, and see. And it also looks like it will support 4k
Crossfire0mega 3 Posted December 16, 2018 Author Posted December 16, 2018 It looks like it does, but I don't know which rates. Try it, and see. And it also looks like it will support 4k I set the variable refresh rate setting and every time i stopped a video the projector would lose the source and glitch out. I turned it back off and it hasn't done it since. Also I am trying another 1080P video file and it started transcoding it and I don't understand why this time. This one is not 4K or HDR btw. ServerLog1.txt TranscodeLog.txt
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