FliegenderKater 0 Posted December 10, 2018 Share Posted December 10, 2018 If you sign up a roku account with a german address emby cannot be found in channel store. If you try to add Emby by channel code (44191), it shows error: "The channel code provided is associated with a channel not available in your region.". Only Emby Beta can be installed. You need to sign up a roku account with a UK address while using a UK VPN to be able to find and install emby in channel store. Link to comment Share on other sites More sharing options...
Luke 37028 Posted December 10, 2018 Share Posted December 10, 2018 Interesting, thanks for the info. We'll look into this. Link to comment Share on other sites More sharing options...
Happy2Play 8252 Posted December 11, 2018 Share Posted December 11, 2018 (edited) If you sign up a roku account with a german address emby cannot be found in channel store. If you try to add Emby by channel code (44191), it shows error: "The channel code provided is associated with a channel not available in your region.". Only Emby Beta can be installed. You need to sign up a roku account with a UK address while using a UK VPN to be able to find and install emby in channel store. What firmware version is your Roku? Interesting, thanks for the info. We'll look into this. Possibly this and speechles's response https://emby.media/community/index.php?/topic/65911-new-version-for-roku/?p=656989 Edited December 11, 2018 by Happy2Play Link to comment Share on other sites More sharing options...
ebr 14905 Posted December 11, 2018 Share Posted December 11, 2018 Hi. Please let us know if it is the language setting. Thanks. Link to comment Share on other sites More sharing options...
FliegenderKater 0 Posted December 12, 2018 Author Share Posted December 12, 2018 I can't find a language setting in my (german) account, but I found this setting: This was set to "United States". Selecting "United Kingdom" makes Emby show up in channel store. On my new account that I registered to a UK address, I can still see Emby if I change this setting to "United States". Weird, but I guess this is some bug in the roku channel store then. Link to comment Share on other sites More sharing options...
Luke 37028 Posted December 12, 2018 Share Posted December 12, 2018 Thanks for the info. We're looking into this. Link to comment Share on other sites More sharing options...
ebr 14905 Posted December 14, 2018 Share Posted December 14, 2018 Hi. Can you please try setting the region back to United States and see if it will show now? Link to comment Share on other sites More sharing options...
FliegenderKater 0 Posted December 14, 2018 Author Share Posted December 14, 2018 It shows up in the category "personal media" now (https://channelstore.roku.com/browse/personal-media). However, if I search for "emby", it still shows no results, but the search function seems to be broken (when the region is set to United States), because it really won't find anything no matter what you search. So this is something roku would have to fix. Link to comment Share on other sites More sharing options...
Luke 37028 Posted December 14, 2018 Share Posted December 14, 2018 But at least now you can install without having to hack the region, right? Link to comment Share on other sites More sharing options...
FliegenderKater 0 Posted December 14, 2018 Author Share Posted December 14, 2018 I guess so. I linked my roku device to the new account I created with the UK address and I don't want to change this again. But as I can see Emby in channel store on the old german account now, I guess it should be possible to install it too. Link to comment Share on other sites More sharing options...
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