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No trailers in Cinema Mode

trailers cinema mode

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#1 chowbok OFFLINE  

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Posted 10 December 2018 - 02:33 AM

I had a problem before where, while in cinema mode, I was only getting the trailer of the movie I was about to play, I've since upgraded to 3.6.0.76 and now I'm not getting any trailers. (I'm still getting custom intros.) Can anyone help me? I really liked this feature. Log is attached.

Attached Files


Edited by chowbok, 10 December 2018 - 02:34 AM.


#2 maegibbons OFFLINE  

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Posted 10 December 2018 - 05:37 AM

If only 3.6 was open source.....

Then you could fix it yourself.

Krs

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#3 chowbok OFFLINE  

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Posted 10 December 2018 - 05:48 AM

If only 3.6 was open source.....

Then you could fix it yourself.

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Do you actually contribute anything to these boards, or do you just spend all your time attempting to curry favor with the devs? 



#4 CBers OFFLINE  

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Posted 10 December 2018 - 06:22 AM

Do you actually contribute anything to these boards


He does, a lot.

do you just spend all your time attempting to curry favor with the devs?


You need to read more of Mr @maegibbons posts, as he definitely does not :D
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#5 chowbok OFFLINE  

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Posted 10 December 2018 - 06:50 AM

Fair enough. But I hope you'll agree this isn't a helpful post by him. I'm a paying customer looking for support with your product, and I shouldn't have to put up with snark just because I criticized the developers once.


Edited by chowbok, 10 December 2018 - 06:50 AM.

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#6 CBers OFFLINE  

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Posted 10 December 2018 - 07:32 AM

Fair enough. But I hope you'll agree this isn't a helpful post by him. I'm a paying customer looking for support with your product, and I shouldn't have to put up with snark just because I criticized the developers once.


Not my product, I'm just a Moderator :)

We all criticise the devs, as I stated in the other thread, but when people post complaints about licencing etc., and then say they are a paying subscriber, it starts to grate with long-time users.

Anyway, let's hope going forward, we can all get along and help one another out.

Hopefully one of the devs will be able to help you with your issue soon enough, if not sooner.
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#7 mgworek OFFLINE  

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Posted 10 December 2018 - 11:00 AM

I just tried in the web app and trailers and custom intros didn't play. I double checked to make sure Cinema was enabled under my playback settings.

 

 

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#8 Happy2Play OFFLINE  

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Posted 10 December 2018 - 11:15 AM

Well it is throwing this error, I see the same error.

2018-12-10 09:55:01.007 Error App: Error getting intros
	*** Error Report ***
	Version: 3.6.0.76
	Command line: /opt/emby-server/system/EmbyServer.dll -programdata /var/lib/emby -ffdetect /opt/emby-server/bin/ffdetect -ffmpeg /opt/emby-server/bin/ffmpeg -ffprobe /opt/emby-server/bin/ffprobe -restartexitcode 3 -updatepackage emby-server-deb_{version}_amd64.deb
	Operating system: Unix 4.18.0.11
	64-Bit OS: True
	64-Bit Process: True
	User Interactive: True
	Processor count: 4
	Program data path: /var/lib/emby
	Application directory: /opt/emby-server/system
	System.MissingMethodException: System.MissingMethodException: Method not found: 'MediaBrowser.Controller.Entities.SourceType MediaBrowser.Controller.Entities.BaseItem.get_SourceType()'.
	   at Emby.Server.CinemaMode.DefaultIntroProvider.<>c__DisplayClass6_0.<GetIntros>b__2(BaseItem i)
	   at System.Linq.Enumerable.SelectIPartitionIterator`2.MoveNext()
	   at System.Collections.Generic.List`1.AddEnumerable(IEnumerable`1 enumerable)
	   at System.Collections.Generic.List`1.InsertRange(Int32 index, IEnumerable`1 collection)
	   at Emby.Server.CinemaMode.DefaultIntroProvider.GetIntros(BaseItem item, User user)
	   at Emby.Server.Implementations.Library.LibraryManager.GetIntros(IIntroProvider provider, BaseItem item, User user)
	Source: Emby.Server.CinemaMode
	TargetSite: ItemWithTrailer <GetIntros>b__2(MediaBrowser.Controller.Entities.BaseItem)
	   at Emby.Server.CinemaMode.DefaultIntroProvider.<>c__DisplayClass6_0.<GetIntros>b__2(BaseItem i)
	   at System.Linq.Enumerable.SelectIPartitionIterator`2.MoveNext()
	   at System.Collections.Generic.List`1.AddEnumerable(IEnumerable`1 enumerable)
	   at System.Collections.Generic.List`1.InsertRange(Int32 index, IEnumerable`1 collection)
	   at Emby.Server.CinemaMode.DefaultIntroProvider.GetIntros(BaseItem item, User user)
	   at Emby.Server.Implementations.Library.LibraryManager.GetIntros(IIntroProvider provider, BaseItem item, User user)

Edited by Happy2Play, 10 December 2018 - 11:16 AM.


#9 Luke OFFLINE  

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Posted 11 December 2018 - 03:22 AM

I'm pushing an update to the cinema mode plugin. Thanks.


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#10 mgworek OFFLINE  

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Posted 11 December 2018 - 11:13 AM

ok downloaded update, while that fixed Cinema Mode, it made me discover a problem with trailers. Custom intros are playing just fine now, thanks for that.

 

Trailers will not play for me. If I go to watch the movie, it tries to play the trailer but it just sits there. I will post a screenshot. I have to skip to the next trailer till I get through all 3.

 

I went directly to the trailers and tried to play one. I just get the spinner and it sits there. Marks the trailer as watched but nothing happens. 

 

Not sure if anyone else is seeing this. I am testing remotely.

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Edited by mgworek, 11 December 2018 - 01:11 PM.


#11 mgworek OFFLINE  

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Posted 11 December 2018 - 01:11 PM

Everything is working now. Must of just been a hiccup when the trailers wouldn't play after the update this morning.

 

Thanks.


Edited by mgworek, 11 December 2018 - 01:20 PM.


#12 chowbok OFFLINE  

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Posted 11 December 2018 - 01:24 PM

I'm still not getting the trailers. Attaching my transcode logs. Note the last lines of each: it has the wrong path for the trailer in each case. 

"/data/3/movies/Educating Rita (1983)/trailers/Trailer.mkv" should be "/data/4/movies/Educating Rita (1983)/trailers/Trailer.mkv"
"/array/video/movies/Shock Corridor (1963)/trailers/Trailer.mkv" should be "/data/4/movies/Shock Corridor (1963)/trailers/Trailer.mkv"



#13 chowbok OFFLINE  

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Posted 11 December 2018 - 10:31 PM

I guess I should have attached the main log. Here it is.

Just for the heck of it, I tried temporarily removing the contents of /var/lib/emby and restarting with a fresh instance. After adding a small library and playing a movie, the same thing happened: unable to play the two trailers, intro and movie played fine. So it doesn't seem to be a problem with my data.

 

Any thoughts?

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#14 Happy2Play OFFLINE  

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Posted 11 December 2018 - 10:59 PM

Trailers are playing on my Windows system.

 

1.0.7.0


Edited by Happy2Play, 11 December 2018 - 11:02 PM.


#15 chowbok OFFLINE  

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Posted 12 December 2018 - 04:42 PM

So maybe this is a problem unique to Arch Linux? Is there anything else I can do to help diagnose this?



#16 Luke OFFLINE  

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Posted 12 December 2018 - 04:47 PM

Was there an ffmpeg log?



#17 chowbok OFFLINE  

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Posted 12 December 2018 - 04:55 PM

You mean in addition to the transcode logs I posted above? Nothing I've seen in the logs directory.



#18 Happy2Play OFFLINE  

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Posted 12 December 2018 - 06:15 PM

@chowbok

So is your issue only with local trailers? Mine hasn't played a local trailer yet.

What are your Cinema Mode settings?

#19 chowbok OFFLINE  

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Posted 12 December 2018 - 06:26 PM

Yes, I don't have remote trailers enabled. Here's my cinemamode.xml, let me know if this doesn't have the information you need:

<?xml version="1.0"?>
<CinemaModeConfiguration xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema">
  <EnableIntrosForMovies>true</EnableIntrosForMovies>
  <EnableIntrosForEpisodes>false</EnableIntrosForEpisodes>
  <EnableIntrosForWatchedContent>true</EnableIntrosForWatchedContent>
  <EnableIntrosFromUpcomingTrailers>false</EnableIntrosFromUpcomingTrailers>
  <EnableIntrosFromMoviesInLibrary>true</EnableIntrosFromMoviesInLibrary>
  <EnableIntrosParentalControl>false</EnableIntrosParentalControl>
  <EnableIntrosFromSimilarMovies>false</EnableIntrosFromSimilarMovies>
  <CustomIntroPath>/array/video/intros</CustomIntroPath>
  <MediaInfoIntroPath />
  <EnableIntrosFromUpcomingDvdMovies>false</EnableIntrosFromUpcomingDvdMovies>
  <EnableIntrosFromUpcomingStreamingMovies>false</EnableIntrosFromUpcomingStreamingMovies>
  <TrailerLimit>2</TrailerLimit>
</CinemaModeConfiguration>


#20 Happy2Play OFFLINE  

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Posted 12 December 2018 - 06:47 PM

I doesn't matter what I select I only get internet trailers.

Only difference I see is I don't used the "/trailers/Trailer.mkv" structure.


**Don't know if it matters but this test is on a system that uses xml metadata. Will have to add some local trailers to test machine.

Edited by Happy2Play, 12 December 2018 - 06:48 PM.






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