vdatanet 1549 Posted December 4, 2018 Share Posted December 4, 2018 Hi, I'm running Emby Server on a WD PR2100 NAS and using Android TV Client on Xiaomi Mi Box (last beta version, in final version I have the same issue) When I start playing a 4K movie, movie starts fine using direct play, but when I stop the movie, the server, instead of stopping the movie, starts to transcode the movie and streams the audio to the Android TV client. At this point, I have to reboot both client and server. I don't know if this is a server problem or a client problem. Thanks embyserver.txt ffmpeg.txt Link to comment Share on other sites More sharing options...
ebr 14910 Posted December 4, 2018 Share Posted December 4, 2018 Hi. Exactly how are you both starting and stopping the movie? Link to comment Share on other sites More sharing options...
vdatanet 1549 Posted December 4, 2018 Author Share Posted December 4, 2018 (edited) Hi, To start the movie I press the center key on the remote on the play button of the screen. To stop the movie, I press back button. This work always in movies 1080p, but stop action fails in every 4k movie. It I press the home button to return to desktop, stop action works always. If I hit Stop button in Emby’s control panel, stop movie also fails. Edited December 4, 2018 by vdatanet Link to comment Share on other sites More sharing options...
ebr 14910 Posted December 4, 2018 Share Posted December 4, 2018 Well, this is a new one. From looking at the server log, it looks like the player is generating an error when you stop the movie which then causes us to re-try playing it. Can you please reproduce the problem and send a log from the app? Link to comment Share on other sites More sharing options...
vdatanet 1549 Posted December 4, 2018 Author Share Posted December 4, 2018 I've sended the log just now: Server Name= MyCloudPR2100 User Name = joan Thanks! Link to comment Share on other sites More sharing options...
ebr 14910 Posted December 4, 2018 Share Posted December 4, 2018 Thanks for that. The player is encountering an error I've never seen before as it is in the process of shutting down. Our app is then interpreting that as a playback failure and re-trying. I'll need to fix that part. How is everything hooked together hardware wise? I'm just curious how this error could be happening. The system is complaining that a display device doesn't exist anymore. Link to comment Share on other sites More sharing options...
vdatanet 1549 Posted December 5, 2018 Author Share Posted December 5, 2018 Hi, the hardware is pretty simple: A Xiaomi Mi Box International Version hooked to a Hisense 4K TV by HDMI. No more hardware. When I use a external player like VCL, the file plays and stops fine. There may be something with the internal player. It's strange, this only happens with 4K movies. Link to comment Share on other sites More sharing options...
vdatanet 1549 Posted December 16, 2018 Author Share Posted December 16, 2018 Hi, It still happens in latest beta (both client and server). I'll try to get a Xiaomi Mi Box S (the newest one) to see what happens. Xiaomi Mi Box International version is full of bugs since last android update. Link to comment Share on other sites More sharing options...
ebr 14910 Posted December 16, 2018 Share Posted December 16, 2018 Hi. A beta with this fix hasn't gone up yet. Thanks. Link to comment Share on other sites More sharing options...
vdatanet 1549 Posted December 18, 2018 Author Share Posted December 18, 2018 Hi, I've got the new Xiaomi Mi Box S (same hardware but with Android 8.1), problem is gone. Could the buggy Android 8.0 firmware of the old Xiaomi Mi Box be the cause? Link to comment Share on other sites More sharing options...
ebr 14910 Posted December 18, 2018 Share Posted December 18, 2018 Really not sure. I have never seen that particular error you had before. Link to comment Share on other sites More sharing options...
vdatanet 1549 Posted December 20, 2018 Author Share Posted December 20, 2018 I have tested more deeply the playback of 4K videos with the new Xiaomi Mi Box S and the same error occurs. I have ordered an Nvidia Shield to Santa and I will endorse the Xiaomi Mi Box to my children, that they do not reproduce 4K. I hope that with Nvidia Shield I do not have the error. Merry Christmas! Link to comment Share on other sites More sharing options...
Luke 37060 Posted December 20, 2018 Share Posted December 20, 2018 Let us know how you get on. Thanks ! Link to comment Share on other sites More sharing options...
ebr 14910 Posted December 21, 2018 Share Posted December 21, 2018 Hi. The beta of the app that went out today should fix this as well. Thanks. Link to comment Share on other sites More sharing options...
vdatanet 1549 Posted December 21, 2018 Author Share Posted December 21, 2018 I've updated to latest beta versions (client and server) and the error still occurs. After stop, server starts to remux and I have to reboot the server. server.txt hardware.txt remux.txt Link to comment Share on other sites More sharing options...
ebr 14910 Posted December 21, 2018 Share Posted December 21, 2018 What is the version number shown for the app? Link to comment Share on other sites More sharing options...
vdatanet 1549 Posted December 21, 2018 Author Share Posted December 21, 2018 1.6.70g Link to comment Share on other sites More sharing options...
vdatanet 1549 Posted December 21, 2018 Author Share Posted December 21, 2018 What is the version number shown for the app? 1.6.70g Link to comment Share on other sites More sharing options...
ebr 14910 Posted December 21, 2018 Share Posted December 21, 2018 Okay, thanks. I'll have to take another look. Still strange that your setup is the only one causing this. I'm really wondering exactly what it is... but just out of curiosity. Link to comment Share on other sites More sharing options...
Guest asrequested Posted December 22, 2018 Share Posted December 22, 2018 Could it be some kind of cec wierdness? Link to comment Share on other sites More sharing options...
vdatanet 1549 Posted December 22, 2018 Author Share Posted December 22, 2018 Today the Nvidia Shield has arrived, before Christmas! The reproduction is perfect and there is no error in stopping the movie, so I conclude that the problem is in the Xiaomi Mi Box. It's a shame because the Mi Box is a very economical device that should work. Link to comment Share on other sites More sharing options...
vdatanet 1549 Posted December 23, 2018 Author Share Posted December 23, 2018 I have connected the Xiaomi Mi Box to an old AV receiver that does not support HDR passthrough, so HDR in the TV is not enabled. In this situation the error does not happen. Could this be the key to the problem? Link to comment Share on other sites More sharing options...
Luke 37060 Posted December 23, 2018 Share Posted December 23, 2018 Possibly. That's useful info, thanks. We'll see what @@ebr thinks. Link to comment Share on other sites More sharing options...
ebr 14910 Posted December 29, 2018 Share Posted December 29, 2018 I'm really not sure as I've never seen this particular thing happen before, I'm guessing it is related to the specific hardware that was involved. I should be able to make the app ignore the situation and behave properly though. Thanks. Link to comment Share on other sites More sharing options...
vdatanet 1549 Posted January 16, 2019 Author Share Posted January 16, 2019 The problem no longer happens with the latest beta version. Has anything changed? Thank you Link to comment Share on other sites More sharing options...
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