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Season page is blank


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#1 SenorSmartyPants OFFLINE  

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Posted 20 November 2018 - 04:02 PM

The vast majority of season pages on the Roku come up blank.

 

Go to All Shows, select a show, click down to the season poster, click on the poster. "Season X" will display on title of app, outline for 1 episode thumbnail will display briefly and then disappear. 80% of screen is empty. There is nothing to click on, no episodes, no text

 

Emby for Roku 3.0.111

Emby server Version 3.6.0.65 beta

 
 
I have a couple of rare shows that are exceptions to this, but I have not figured out why.

Emby for Roku 3.0.111

Emby server Version 3.6.0.65 beta



#2 Luke OFFLINE  

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Posted 20 November 2018 - 04:38 PM

Hi, how does this compare to the web app?



#3 SenorSmartyPants OFFLINE  

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Posted 27 November 2018 - 01:54 PM

Web app shows all seasons with out issue.



#4 Luke OFFLINE  

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Posted 27 November 2018 - 02:05 PM

Ok thanks. @speechles it's probably just a matter of comparing requests.



#5 Happy2Play OFFLINE  

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Posted 27 November 2018 - 06:14 PM

Does same thing happen on the Roku Beta channel (3.0.124)?



#6 SenorSmartyPants OFFLINE  

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Posted 28 November 2018 - 04:16 PM

Yes, Beta does this as well. Just tested.

 

Every series I tested did not display any information on the season page except for 2. Doctor Who (2005) Season 11 and all the Venture Bros seasons displayed. I think these might be the only series I have in trakt with a specials season (or more than one season...). 

 

Just tested some more and found a couple more series that displayed correctly. Both had only one season.

 

I did just notice a different issue with the Venture Bros seasons. Unwatched counts on the season poster match the web, but specials are not displayed in the season which they are on the web (because I have that option enabled). That's something that should be updated as well.



#7 speechles ONLINE  

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Posted 28 November 2018 - 05:56 PM

Ok thanks. @speechles it's probably just a matter of comparing requests.

 

Yep. Was a matter of switch from /items to /episodes like you figured. :)

 

@SenorSmartyPants All those issues are related to the same bug. I just submitted a fix for this bug. It will be in the beta version soon.



#8 ebr OFFLINE  

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Posted 28 November 2018 - 06:23 PM

Just out of curiosity, did the ones that worked have actual season folders in the file system and the ones that didn't not?



#9 SenorSmartyPants OFFLINE  

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Posted 28 November 2018 - 07:35 PM

I think they may have, yes.

 

Just out of curiosity, did the ones that worked have actual season folders in the file system and the ones that didn't not?



#10 Happy2Play OFFLINE  

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Posted 28 November 2018 - 07:41 PM

Since I was unable to produce this I was wonders the exact folder structure also.  I only tested with Shows\Series\Season x\episode.ext structure.



#11 SenorSmartyPants OFFLINE  

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Posted 28 November 2018 - 07:53 PM

I have many shows that I watch and delete and they get a folder structure like this.

 

Shows\Series\episode.ext






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