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Emby Server does not start after update to 3.5.3.0-18


n00b42

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mr_curator

sendlogs_Storage3_synology_broadwell_3617xs_20181120T030903UTC.tgz

 

after diag

sendlogs_Storage3_synology_broadwell_3617xs_20181120T031424UTC.tgz

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solabc16

Hello @@mr_curator

 

Thanks for the logs, the issue is being caused by an image processing failure (SIGSEGV) whilst attempting to create a collage.

2018-11-20 06:13:49.979 Info ImageProcessor: Creating image collage and saving to /var/packages/EmbyServer/target/var/cache/temp/4a77b12c10bc4caeb91eda1793ade438.png

Stacktrace:

  at <unknown> <0xffffffff>
  at (wrapper managed-to-native) SkiaSharp.SkiaApi.sk_codec_new_from_stream (intptr) [0x00002] in <7d2e3bd6812e4881b5c49a3f02b476aa>:0
  at SkiaSharp.SKCodec.Create (SkiaSharp.SKStream) [0x00014] in <7d2e3bd6812e4881b5c49a3f02b476aa>:0
  at SkiaSharp.SKBitmap.Decode (SkiaSharp.SKStream) [0x0000e] in <7d2e3bd6812e4881b5c49a3f02b476aa>:0
  at SkiaSharp.SKBitmap.Decode (string) [0x00015] in <7d2e3bd6812e4881b5c49a3f02b476aa>:0
  at Emby.Drawing.Skia.SkiaEncoder.Decode (string,bool,MediaBrowser.Model.IO.IFileSystem,MediaBrowser.Model.Logging.ILogger,System.Nullable`1<MediaBrowser.Model.Drawing.ImageOrientation>,SkiaSharp.SKCodecOrigin&) [0x00103] in <5145ae7a9a5847e497326bf760c58178>:0
  at Emby.Drawing.Skia.StripCollageBuilder.GetNextValidImage (string[],int,int&) [0x00013] in <5145ae7a9a5847e497326bf760c58178>:0
  at Emby.Drawing.Skia.StripCollageBuilder.BuildSquareCollageBitmap (string[],int,int) [0x00028] in <5145ae7a9a5847e497326bf760c58178>:0
  at Emby.Drawing.Skia.StripCollageBuilder.BuildSquareCollage (string[],string,int,int) [0x00000] in <5145ae7a9a5847e497326bf760c58178>:0
  at Emby.Drawing.Skia.SkiaEncoder.CreateImageCollage (MediaBrowser.Controller.Drawing.ImageCollageOptions) [0x0008c] in <5145ae7a9a5847e497326bf760c58178>:0
  at Emby.Drawing.ImageProcessor.CreateImageCollage (MediaBrowser.Controller.Drawing.ImageCollageOptions) [0x0001f] in <82dd8d47dc2142bd8e90482cc30adca4>:0
  at Emby.Server.Implementations.Images.BaseDynamicImageProvider`1<T_REF>.CreateCollage (MediaBrowser.Controller.Entities.BaseItem,System.Collections.Generic.List`1<MediaBrowser.Controller.Entities.BaseItem>,string,int,int) [0x00067] in <8252e50122f84f82af882c36d707f6ce>:0

Is your XPEnology system running as a bare metal installation or virtualised?

 
Best
- James
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