Emby play issues

[wvernon 3]

Hi

 

Any ideas why files are not playing from the attached log? Some extra info:

 

* Two new installs on different boxes experiencing the same behaviour (both android). An existing install (again android) works perfectly on the same server.

 

* tried both kodi 17 & 18 and stable and beta Kodi plug-in - same behaviour

 

* force transcode gives same behaviour

 

* tried with default Kodi skin and Arctic Zephyr

 

* sync on Kodi plugin works with no issues and I can see all files

 

* Embycon can play all files no problem

 

* trying to play with Kodi plugin shows spinning circle and no files play when played directly from the library or context menu. I’m not using widgets or hubs.

 

 

Any ideas? Is it linked to the skin helper error that pops up and shows on the log?

 

Thanks

kodi.log

Edited November 15, 2018 by wvernon

[Angelblue05 4130]

Thanks for providing your log. Will check it out and let you know.

[wvernon 3]

I have tried upgrading the server to Beta to see if that fixes it but it doesn’t.

 

I reset the kodi database to make sure everything was clean but now my library will not sync. My server shows up to select but I don’t then get the select user option. After 3-5 mins of appearing to do nothing emby then prompts for the playback mode and other options but doesn’t want to sync. If I go into emby options no server or user details are listed.

 

I have tried entering the server details manually but this is no different. Log attached if this helps.

kodi.log

[Angelblue05 4130]

Thanks for providing your log. When you did the reset, did you also say yes to resetting your emby user settings? It's not completing the authentication for some reason. Are you using emby connect to sign in?

 

Let's focus on that and then your playback issues. From library not working? That's a first, but let's get your library synced first. Let me know if you reset your user settings when you did the database reset, if not, do that, to be safe.

 

Based on your info, I'll make a custom build for you so we can get to the bottom of this. Thanks.

Edited November 19, 2018 by Angelblue05

[wvernon 3]

Thanks

 

Yes I reset settings first time and it didn’t work. I then uninstalled the plugin and repository and then deleted the folders on android to make sure nothing was left behind. Unfortunately no different

 

I don’t use Emby connect. Just select the server then my user and never had problems

 

I rebuilt my database on the other android device that was working and that still syncs and plays fine. That is an older generation fire tv running kodi 17.6

[wvernon 3]

Just an update on this so that you can close it down.

 

I managed to pin this down to the combination of wireless access points and power of ethernet adapters causing routing problems on my network.  When directly connected without these I have no issues so not an Emby issue.