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Intermittent crashes


EricNotTheRed
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EricNotTheRed

Thanks for the quick response.  I'm not positive which log file would apply, so I've attached the last seven.  

 

From the windows event log, it looks like the crash occurred at 16/04/2014 3:09:24 PM.

 

 

server-63533091100.zip

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EricNotTheRed

Here is another Mediabrowser crash in the Event Log at 16/04/2014 2:28:09 AM:

 

Faulting application name: MediaBrowser.ServerApplication.exe, version: 3.0.5211.41935, time stamp: 0x5344c9ef
Faulting module name: avcuf32.dll, version: 3.10.9020.5043, time stamp: 0x5335b3a2
Exception code: 0xc0000005
Fault offset: 0x00009c89
Faulting process id: 0x2b3c
Faulting application start time: 0x01cf583c7acc219b
Faulting application path: C:\Users\Eric\AppData\Roaming\MediaBrowser-Server\System\MediaBrowser.ServerApplication.exe
Faulting module path: C:\Program Files\Bitdefender\Antivirus Free Edition\avc3\avc3_sig_232\avcuf32.dll
Report Id: 6bdb284e-c549-11e3-9a97-5404a63d40fc
 
I see from the above that the dll that is faulting is in the Bitdefender Antivirus path.
Edited by EricNotTheRed
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EricNotTheRed

I am getting periodic crashes of MediaBrowser server.  I get the dialog "Media Browser Server has stopped working".  This seems to happen randomly every couple of days when I am not using the application.

 

I've copied the "problem details" below.

 

This is running under Windows 7 (with all current patches) on an Intel Core i7.  I can provide any extra details if required.

 

I've scanned through recent reports on this forum and I don't see anything related.  Any suggestions? 

 

If there is a more appropriate way to report this, please notify me.  I'm new on this forum.

 

Thanks,

 

Eric

 

Problem signature:
  Problem Event Name: APPCRASH
  Application Name: MediaBrowser.ServerApplication.exe
  Application Version: 3.0.5211.41935
  Application Timestamp: 5344c9ef
  Fault Module Name: avcuf32.dll
  Fault Module Version: 3.10.9020.5043
  Fault Module Timestamp: 5335b3a2
  Exception Code: c0000005
  Exception Offset: 00009c89
  OS Version: 6.1.7601.2.1.0.768.3
  Locale ID: 4105
  Additional Information 1: e352
  Additional Information 2: e3527d0e3fa7f4018c9986ad803fbbab
  Additional Information 3: cf47
  Additional Information 4: cf47ec189ef8d16c33abd34d0f74f2a5
 
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