Jump to content

Very unstable 3.5.3.0-18


Brudertac
 Share

Recommended Posts

Hi there,

 

Emby Server Crashes while Playing Video Content since Update to 3.5.3.0-18.

I have Debug Logs Enabled, should i upload the Log Files?

 

Thanks and best regards

Brudertac

Log.txt

Edited by Brudertac
Link to comment
Share on other sites

Can you try turning off the server's dlna features, and then restart the server?

 

Additionally the next release of emby server will have dramatically improved performance. That may end up helping in this area as well. Thanks.

Link to comment
Share on other sites

Hi there,

 

same problem here :-(

 

Can you try turning off the server's dlna features, and then restart the server?

 

Didnt work for me. The Emby Server crashes while playing video content.

Log.txt

Edited by jfk1987
Link to comment
Share on other sites

  • 2 weeks later...

Hello @@jfk1987

 

If possible, please can you run the 'diagnostics' followed by the 'send logs' utilities:-

 

 
 
I just need the reference you'll get once the send logs completes.
 
Best
- James
Link to comment
Share on other sites

Hope, I did it right:-)

 

sendlogs_Mediastation_synology_evansport_214play_20181120T211034UTC.tgz

Edited by jfk1987
Link to comment
Share on other sites

Hello @@jfk1987

 

You did great, thanks. I've taken a look at the logs and the crashes are being caused by an image processing failure.

Stacktrace:

  at <unknown> <0xffffffff>
  at (wrapper managed-to-native) SkiaSharp.SkiaApi.sk_codec_new_from_stream (intptr) <0x00012>
  at SkiaSharp.SKCodec.Create (SkiaSharp.SKStream) [0x00014] in <7d2e3bd6812e4881b5c49a3f02b476aa>:0
  at SkiaSharp.SKBitmap.Decode (SkiaSharp.SKStream) [0x0000e] in <7d2e3bd6812e4881b5c49a3f02b476aa>:0
  at SkiaSharp.SKBitmap.Decode (string) [0x00015] in <7d2e3bd6812e4881b5c49a3f02b476aa>:0
  at Emby.Drawing.Skia.SkiaEncoder.Decode (string,bool,MediaBrowser.Model.IO.IFileSystem,MediaBrowser.Model.Logging.ILogger,System.Nullable`1<MediaBrowser.Model.Drawing.ImageOrientation>,SkiaSharp.SKCodecOrigin&) [0x00103] in <5145ae7a9a5847e497326bf760c58178>:0
  at Emby.Drawing.Skia.SkiaEncoder.GetBitmap (string,bool,bool,System.Nullable`1<MediaBrowser.Model.Drawing.ImageOrientation>,SkiaSharp.SKCodecOrigin&) [0x0002f] in <5145ae7a9a5847e497326bf760c58178>:0
  at Emby.Drawing.Skia.SkiaEncoder.GetBitmap (string,bool,bool,System.Nullable`1<MediaBrowser.Model.Drawing.ImageOrientation>) [0x00031] in <5145ae7a9a5847e497326bf760c58178>:0
  at Emby.Drawing.Skia.SkiaEncoder.EncodeImage (string,System.DateTime,string,bool,System.Nullable`1<MediaBrowser.Model.Drawing.ImageOrientation>,int,MediaBrowser.Controller.Drawing.ImageProcessingOptions,MediaBrowser.Model.Drawing.ImageFormat) [0x000b0] in <5145ae7a9a5847e497326bf760c58178>:0
  at Emby.Drawing.ImageProcessor/<ProcessImage>d__29.MoveNext () [0x005c9] in <82dd8d47dc2142bd8e90482cc30adca4>:0
Stacktrace:

  at <unknown> <0xffffffff>
  at (wrapper managed-to-native) SkiaSharp.SkiaApi.sk_codec_new_from_stream (intptr) <0x00012>
  at SkiaSharp.SKCodec.Create (SkiaSharp.SKStream) [0x00014] in <7d2e3bd6812e4881b5c49a3f02b476aa>:0
  at SkiaSharp.SKBitmap.Decode (SkiaSharp.SKStream) [0x0000e] in <7d2e3bd6812e4881b5c49a3f02b476aa>:0
  at SkiaSharp.SKBitmap.Decode (string) [0x00015] in <7d2e3bd6812e4881b5c49a3f02b476aa>:0
  at Emby.Drawing.Skia.SkiaEncoder.Decode (string,bool,MediaBrowser.Model.IO.IFileSystem,MediaBrowser.Model.Logging.ILogger,System.Nullable`1<MediaBrowser.Model.Drawing.ImageOrientation>,SkiaSharp.SKCodecOrigin&) [0x00103] in <5145ae7a9a5847e497326bf760c58178>:0
  at Emby.Drawing.Skia.StripCollageBuilder.GetNextValidImage (string[],int,int&) [0x00013] in <5145ae7a9a5847e497326bf760c58178>:0
  at Emby.Drawing.Skia.StripCollageBuilder.BuildSquareCollageBitmap (string[],int,int) [0x00028] in <5145ae7a9a5847e497326bf760c58178>:0
  at Emby.Drawing.Skia.StripCollageBuilder.BuildSquareCollage (string[],string,int,int) [0x00000] in <5145ae7a9a5847e497326bf760c58178>:0
  at Emby.Drawing.Skia.SkiaEncoder.CreateImageCollage (MediaBrowser.Controller.Drawing.ImageCollageOptions) [0x0008c] in <5145ae7a9a5847e497326bf760c58178>:0
  at Emby.Drawing.ImageProcessor.CreateImageCollage (MediaBrowser.Controller.Drawing.ImageCollageOptions) [0x0001f] in <82dd8d47dc2142bd8e90482cc30adca4>:0  
Native stacktrace:

/var/packages/EmbyServer/target/mono/bin/mono() [0x810c83d]
/var/packages/EmbyServer/target/mono/bin/mono() [0x8078cbb]
linux-gate.so.1(__kernel_rt_sigreturn+0) [0xffffe40c]
/var/packages/EmbyServer/target/system/lib/libc.so.6(fileno_unlocked+0xf) [0xb730ebcf]
/volume1/@appstore/EmbyServer/releases/3.5.3.0/libSkiaSharp.so(+0xda489) [0xb1abf489]
/volume1/@appstore/EmbyServer/releases/3.5.3.0/libSkiaSharp.so(+0xa9dc8) [0xb1a8edc8]
/volume1/@appstore/EmbyServer/releases/3.5.3.0/libSkiaSharp.so(+0xd3f1c) [0xb1ab8f1c]
/volume1/@appstore/EmbyServer/releases/3.5.3.0/libSkiaSharp.so(sk_codec_new_from_stream+0x1d) [0xb1a23e26]

I know that's not much help to you, but it will help us get to the bottom of it. 

 

For (my) reference, this thread is related:-

 

       https://emby.media/community/index.php?/topic/65377-emby-server-does-not-start-after-update-to-3530-18/?p=650840

 

Best

- James

Edited by solabc16
Link to comment
Share on other sites

Hello @jfk1987

 

One more thing, please can you enable debug logging, you can set this here:-

 

    Dashboard -> Experts -> Logs -> Enable debug logging

 

The next time the server stops unexpectedly, can you run the 'send logs' utility again - no need to run the diagnostics.

 

Best

- James

Link to comment
Share on other sites

Hello James,

 

I will do this :-)

 

But because of the problems I have reinstalled Emby. This caused a new problem. My library sync in Kodi (Leia) exited and i should do a reboot. I'm hanging in a loop now.

 

The Emby Server seems to be runnning, but the dashboard does not react in all cases. I need several attempts to scan my media into emby.

 

For example, no images are loaded in the database.

 

Thanks and best regards

Edited by jfk1987
Link to comment
Share on other sites

can you run the send logs utility, it looks like its still crashing processing images.

 

sendlogs_Mediastation_synology_evansport_214play_20181121T132212UTC.tgz

 

Done :-)

Link to comment
Share on other sites

Hello @@jfk1987

 

Thanks for the screenshot and the logs. If there is any good news, it's we're chasing down a single issue.

 

The latest package update has a mechanism to try and recover from unexpected failures, which is why you're seeing the UI trying to respond (albeit sporadically).

 

I see from your configuration that the libraries appear to be configured to point at network paths, is \\Mediastation the NAS on which Emby Server is running or another system?

 

Best

- James

Edited by solabc16
Link to comment
Share on other sites

Thanks :-)

 

My libraries und the Emby Server are running on the same system (Synology 214play). I have tried to configure the path with the IPs (192.168...) but nothing changed.

 

Best regards

Link to comment
Share on other sites

Hello @@jfk1987

 

On your local system you should be using the local paths, not the network resource path - e.g. /volume1/MyMovieLibrary.

 

5bf68c50d3dea_library_select_path.jpg

 

Let me know how you get on and if you need any assistance with the above.

 

Best

- James

Edited by solabc16
Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
 Share

×
×
  • Create New...