ET Stuck on menu screen

[jfgilliam 26]

I'm on Windows 10 3.0.3 of ET. I was watching a show and it stopped in the middle and when to this screen. It will not let me click on any of the icons. It is stuck. I force killed it, downloaded it again, then launched it and it came to the same screen. Still not able to click any of the icons. Keyboard doesn't work either. What do I need to do?

 

[Luke 37017]

Sounds like you must be inadvertantly clicking back.

[jfgilliam 26]

Sounds like you must be inadvertantly clicking back.

 

Well I was multitasking on my 4 monitor system. ET was playing while full screen on one of them. It may have stole a keystroke, but I was in desktop mode. But now, how to I recover. It would not let me click any of those icons. I killed it, did a no trace uninstall, reinstalled and now it will not even come up, I can see it in the task manager, but not visible. I also see a process called AppCent.

[Guest asrequested]

Kill all electron processes and try again

[jfgilliam 26]

Kill all electron processes and try again

..

Did that and even rebooted. Nothing. I do see a window open and close quickly on my main monitor. If it is open off screen, how to I move it. My normal trick of clicking Alt-Space, M is not working. Maybe that's because I don't even see it in the task bar either. Only in the task manager.

[jfgilliam 26]

Here's what I see in the log.

 

2018-11-03 13:36:25.235 Info Main: Application path: C:\Users\jfgil\AppData\Roaming\Emby-Theater\system\Emby.Theater.exe
2018-11-03 13:36:25.235 Info Main: Emby
Command line: C:\Users\jfgil\AppData\Roaming\Emby-Theater\system\Emby.Theater.exe
Operating system: Microsoft Windows NT 10.0.17134.0
64-Bit OS: True
64-Bit Process: False
User Interactive: True
Processor count: 8
Program data path: C:\Users\jfgil\AppData\Roaming\Emby-Theater
Application directory: C:\Users\jfgil\AppData\Roaming\Emby-Theater\system
2018-11-03 13:36:25.282 Info Main: C:\Users\jfgil\AppData\Roaming\Emby-Theater\system\x64\electron\electron.exe "C:\Users\jfgil\AppData\Roaming\Emby-Theater\system\electronapp" "C:\Users\jfgil\AppData\Roaming\Emby-Theater\data\electron" "C:\Users\jfgil\AppData\Roaming\Emby-Theater\system\cec\cec-client.x64.exe" "C:\Users\jfgil\AppData\Roaming\Emby-Theater\system\x64\mpv\mpv.exe"
2018-11-03 13:36:28.549 Info App: Application version: 3.0.3.0
2018-11-03 13:36:28.580 Info App: Application configuration:
{"EnableDebugLevelLogging":false,"EnableAutoUpdate":true,"LogFileRetentionDays":3,"RunAtStartup":false,"IsStartupWizardCompleted":false}
2018-11-03 13:36:28.580 Info App: Loading MediaBrowser.Model, Version=1.0.0.0, Culture=neutral, PublicKeyToken=null
2018-11-03 13:36:28.580 Info App: Loading MediaBrowser.Common, Version=1.0.0.0, Culture=neutral, PublicKeyToken=null
2018-11-03 13:36:28.580 Info App: Loading Emby.Theater, Version=3.0.3.0, Culture=neutral, PublicKeyToken=null
2018-11-03 13:36:28.627 Info Main: HDMI CEC driver already installed.
2018-11-03 13:36:28.721 Info App: Core startup complete
2018-11-03 13:36:31.724 Info TaskManager: StartupTrigger fired for task: Check for application updates
2018-11-03 13:36:31.724 Info TaskManager: Queueing task SystemUpdateTask
2018-11-03 13:36:31.724 Info TaskManager: Executing Check for application updates
2018-11-03 13:36:31.756 Info HttpClient: HttpClientManager GET: https://api.github.com/repos/MediaBrowser/Emby.Theater.Windows/releases
2018-11-03 13:36:32.162 Info TaskManager: Check for application updates Completed after 0 minute(s) and 0 seconds
2018-11-03 13:36:32.177 Info TaskManager: ExecuteQueuedTasks

[Luke 37017]

Theater doesn't have much of a log but this really sounds like inadvertent button presses. That's about all i can think of here.