notkaa 1 Posted November 2, 2018 Share Posted November 2, 2018 Since the last update, the subtitle doesn't appears in Webapp (tested in Safari 12, Firefox, and Chrome), ok in iOS app. Thank's for the help embyserveur.txt Link to comment Share on other sites More sharing options...
Luke 36999 Posted November 2, 2018 Share Posted November 2, 2018 Hi, can you please discuss an example? Link to comment Share on other sites More sharing options...
notkaa 1 Posted November 2, 2018 Author Share Posted November 2, 2018 Yes I'm here for that, what do you need ? Link to comment Share on other sites More sharing options...
Luke 36999 Posted November 2, 2018 Share Posted November 2, 2018 Can you provide some discussion of an example? thanks. Link to comment Share on other sites More sharing options...
notkaa 1 Posted November 3, 2018 Author Share Posted November 3, 2018 Here you have a discussion in the movie Ex Machina with subtitle on : https://framabin.org/p/?313c7781f9387ae4#mnxiJk9nlQYv0KZwDyn3StUUCC7gg+ueR0kz+h6vrcg= I've made a screen capture, the only way is to have a srt subtitle in the directory : https://framadrop.org/r/R36tZo9CVK#aPT6R5h3oKx4nA6boM6gK87vQk7/Qc6DDwKj7yD7waQ= Information about the media : https://framadrop.org/r/jhXb0pcvT9#WNnjWRlPNASXnF9BzlgcTJezYEf3sWHKtmKDeL5HJlI= I've test with another movie, another browser and same trouble Link to comment Share on other sites More sharing options...
Luke 36999 Posted November 3, 2018 Share Posted November 3, 2018 Hi, can you attach directly to the forum? I've never heard of that website before and I'm not sure it is safe to click those links. Thanks. Link to comment Share on other sites More sharing options...
notkaa 1 Posted November 3, 2018 Author Share Posted November 3, 2018 ok if you want (btw that website is a french website who give open source and free service like google) 2018-11-03 10:13:49.866 Info App: User policy for Rv 🔪. EnablePlaybackRemuxing: True EnableVideoPlaybackTranscoding: True EnableAudioPlaybackTranscoding: True2018-11-03 10:13:49.866 Info App: Profile: Unknown Profile, Path: /share/Multimedia/Adultes/Films/Ex Machina (2015)/Ex Machina (2015) 1080p.m4v, isEligibleForDirectPlay: True, isEligibleForDirectStream: True2018-11-03 10:13:49.867 Info App: Profile: Unknown Profile, Path: /share/Multimedia/Adultes/Films/Ex Machina (2015)/Ex Machina (2015) 1080p.m4v, isEligibleForDirectPlay: True, isEligibleForDirectStream: True2018-11-03 10:13:49.867 Info App: Profile: Unknown Profile, Path: /share/Multimedia/Adultes/Films/Ex Machina (2015)/Ex Machina (2015) 1080p.m4v, isEligibleForDirectPlay: True, isEligibleForDirectStream: True2018-11-03 10:13:49.869 Info HttpServer: HTTP Response 200 to 192.168.0.32. Time: 11ms. http://192.168.0.2:8096/emby/Items/dd3d4ab51fcc33fa80943853afca2326/PlaybackInfo?UserId=8c5a874af0a74c0aafbbaa0b7a1d6d1a&StartTimeTicks=0&IsPlayback=false&AutoOpenLiveStream=false&MaxStreamingBitrate=1400000002018-11-03 10:13:49.930 Info HttpServer: HTTP Response 200 to 192.168.0.32. Time: 105ms. http://192.168.0.2:8096/emby/Items/c29fb0dba547bed9b60029b5b27142a9/Images/Primary?maxWidth=320&tag=4b720d9cd38d0cbc38dd396bcf5a580c&quality=902018-11-03 10:13:50.040 Info HttpServer: HTTP Response 200 to 192.168.0.32. Time: 214ms. http://192.168.0.2:8096/emby/Items/da8f4c83aeb287ad840760705b6f07b4/Images/Primary?maxHeight=576&maxWidth=384&tag=33c8de700d37f0482bd07fb8bd77eeff&quality=902018-11-03 10:13:50.224 Info HttpServer: HTTP Response 200 to 192.168.0.32. Time: 398ms. http://192.168.0.2:8096/emby/Items/6312a978f20e3e139ec373c1d4e11b00/Images/Primary?maxHeight=576&maxWidth=384&tag=a45ef3b955bdfeec445b73d5931e03b8&quality=902018-11-03 10:13:50.335 Info HttpServer: HTTP GET http://192.168.0.2:8096/emby/Users/8c5a874af0a74c0aafbbaa0b7a1d6d1a. UserAgent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_6) AppleWebKit/605.1.15 (KHTML, like Gecko) Version/12.0.1 Safari/605.1.15 2018-11-03 10:13:50.337 Info HttpServer: HTTP Response 200 to 192.168.0.32. Time: 2ms. http://192.168.0.2:8096/emby/Users/8c5a874af0a74c0aafbbaa0b7a1d6d1a2018-11-03 10:13:51.935 Info HttpServer: HTTP GET http://192.168.0.2:8096/emby/Users/8c5a874af0a74c0aafbbaa0b7a1d6d1a. UserAgent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_6) AppleWebKit/605.1.15 (KHTML, like Gecko) Version/12.0.1 Safari/605.1.15 2018-11-03 10:13:51.938 Info HttpServer: HTTP Response 200 to 192.168.0.32. Time: 2ms. http://192.168.0.2:8096/emby/Users/8c5a874af0a74c0aafbbaa0b7a1d6d1a2018-11-03 10:13:52.534 Info HttpServer: HTTP GET http://192.168.0.2:8096/emby/Sessions?ActiveWithinSeconds=960. UserAgent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_6) AppleWebKit/605.1.15 (KHTML, like Gecko) Version/12.0.1 Safari/605.1.15 2018-11-03 10:13:52.534 Info HttpServer: HTTP GET http://192.168.0.2:8096/emby/ScheduledTasks. UserAgent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_6) AppleWebKit/605.1.15 (KHTML, like Gecko) Version/12.0.1 Safari/605.1.15 2018-11-03 10:13:52.540 Info HttpServer: HTTP Response 200 to 192.168.0.32. Time: 7ms. http://192.168.0.2:8096/emby/ScheduledTasks2018-11-03 10:13:52.541 Info HttpServer: HTTP Response 200 to 192.168.0.32. Time: 7ms. http://192.168.0.2:8096/emby/Sessions?ActiveWithinSeconds=9602018-11-03 10:13:52.544 Info HttpServer: HTTP GET http://192.168.0.2:8096/emby/System/Info. UserAgent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_6) AppleWebKit/605.1.15 (KHTML, like Gecko) Version/12.0.1 Safari/605.1.15 2018-11-03 10:13:52.544 Info HttpServer: HTTP GET http://192.168.0.2:8096/emby/System/ActivityLog/Entries?startIndex=0&limit=7&minDate=2018-11-02T09%3A13%3A51.878Z&hasUserId=true. UserAgent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_6) AppleWebKit/605.1.15 (KHTML, like Gecko) Version/12.0.1 Safari/605.1.15 2018-11-03 10:13:52.545 Info HttpServer: HTTP GET http://192.168.0.2:8096/emby/News/Product?StartIndex=0&Limit=4. UserAgent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_6) AppleWebKit/605.1.15 (KHTML, like Gecko) Version/12.0.1 Safari/605.1.15 2018-11-03 10:13:52.545 Info HttpServer: HTTP GET http://192.168.0.2:8096/emby/System/ActivityLog/Entries?startIndex=0&limit=4&minDate=2018-10-27T09%3A13%3A51.879Z&hasUserId=false. UserAgent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_6) AppleWebKit/605.1.15 (KHTML, like Gecko) Version/12.0.1 Safari/605.1.15 2018-11-03 10:13:52.546 Info HttpServer: HTTP GET http://192.168.0.2:8096/emby/LiveTv/Recordings?UserId=8c5a874af0a74c0aafbbaa0b7a1d6d1a&IsInProgress=true&Fields=CanDelete%2CPrimaryImageAspectRatio&EnableTotalRecordCount=false&EnableImageTypes=Primary%2CThumb%2CBackdrop. UserAgent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_6) AppleWebKit/605.1.15 (KHTML, like Gecko) Version/12.0.1 Safari/605.1.15 2018-11-03 10:13:52.546 Info HttpServer: HTTP Response 200 to 192.168.0.32. Time: 2ms. http://192.168.0.2:8096/emby/System/Info2018-11-03 10:13:52.546 Info HttpServer: HTTP GET http://192.168.0.2:8096/emby/web/configurationpages?pageType=PluginConfiguration&EnableInMainMenu=true. UserAgent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_6) AppleWebKit/605.1.15 (KHTML, like Gecko) Version/12.0.1 Safari/605.1.15 2018-11-03 10:13:52.547 Info HttpServer: HTTP Response 200 to 192.168.0.32. Time: 1ms. http://192.168.0.2:8096/emby/web/configurationpages?pageType=PluginConfiguration&EnableInMainMenu=true2018-11-03 10:13:52.548 Info HttpServer: HTTP Response 200 to 192.168.0.32. Time: 2ms. http://192.168.0.2:8096/emby/LiveTv/Recordings?UserId=8c5a874af0a74c0aafbbaa0b7a1d6d1a&IsInProgress=true&Fields=CanDelete%2CPrimaryImageAspectRatio&EnableTotalRecordCount=false&EnableImageTypes=Primary%2CThumb%2CBackdrop2018-11-03 10:13:52.553 Info HttpServer: HTTP Response 200 to 192.168.0.32. Time: 9ms. http://192.168.0.2:8096/emby/System/ActivityLog/Entries?startIndex=0&limit=7&minDate=2018-11-02T09%3A13%3A51.878Z&hasUserId=true2018-11-03 10:13:52.557 Info HttpServer: HTTP Response 200 to 192.168.0.32. Time: 12ms. http://192.168.0.2:8096/emby/System/ActivityLog/Entries?startIndex=0&limit=4&minDate=2018-10-27T09%3A13%3A51.879Z&hasUserId=false2018-11-03 10:13:52.564 Info HttpServer: HTTP GET http://192.168.0.2:8096/emby/Users/8c5a874af0a74c0aafbbaa0b7a1d6d1a/Images/Primary?tag=722606d529727224afef99542d04d9ad&height=48&quality=90. UserAgent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_6) AppleWebKit/605.1.15 (KHTML, like Gecko) Version/12.0.1 Safari/605.1.15 2018-11-03 10:13:52.570 Info HttpServer: HTTP GET http://192.168.0.2:8096/emby/Users/8c5a874af0a74c0aafbbaa0b7a1d6d1a/Images/Primary?tag=722606d529727224afef99542d04d9ad&height=80&quality=90. UserAgent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_6) AppleWebKit/605.1.15 (KHTML, like Gecko) Version/12.0.1 Safari/605.1.15 2018-11-03 10:13:52.572 Info HttpServer: HTTP Response 200 to 192.168.0.32. Time: 2ms. http://192.168.0.2:8096/emby/Users/8c5a874af0a74c0aafbbaa0b7a1d6d1a/Images/Primary?tag=722606d529727224afef99542d04d9ad&height=80&quality=902018-11-03 10:13:52.596 Info HttpServer: HTTP Response 200 to 192.168.0.32. Time: 51ms. http://192.168.0.2:8096/emby/News/Product?StartIndex=0&Limit=42018-11-03 10:13:52.618 Info HttpServer: HTTP Response 200 to 192.168.0.32. Time: 54ms. http://192.168.0.2:8096/emby/Users/8c5a874af0a74c0aafbbaa0b7a1d6d1a/Images/Primary?tag=722606d529727224afef99542d04d9ad&height=48&quality=902018-11-03 10:14:03.665 Info HttpServer: HTTP GET http://192.168.0.2:8096/emby/Users/8c5a874af0a74c0aafbbaa0b7a1d6d1a. UserAgent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_6) AppleWebKit/605.1.15 (KHTML, like Gecko) Version/12.0.1 Safari/605.1.15 2018-11-03 10:14:03.672 Info HttpServer: HTTP Response 200 to 192.168.0.32. Time: 7ms. http://192.168.0.2:8096/emby/Users/8c5a874af0a74c0aafbbaa0b7a1d6d1a2018-11-03 10:14:03.903 Info HttpServer: HTTP GET http://192.168.0.2:8096/emby/System/Logs. UserAgent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_6) AppleWebKit/605.1.15 (KHTML, like Gecko) Version/12.0.1 Safari/605.1.15 2018-11-03 10:14:03.903 Info HttpServer: HTTP GET http://192.168.0.2:8096/emby/System/Configuration. UserAgent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_6) AppleWebKit/605.1.15 (KHTML, like Gecko) Version/12.0.1 Safari/605.1.15 2018-11-03 10:14:03.906 Info HttpServer: HTTP Response 200 to 192.168.0.32. Time: 2ms. http://192.168.0.2:8096/emby/System/Configuration2018-11-03 10:14:03.906 Info HttpServer: HTTP Response 200 to 192.168.0.32. Time: 3ms. http://192.168.0.2:8096/emby/System/Logs2018-11-03 10:15:05.135 Info HttpServer: HTTP GET http://192.168.0.2:8096/emby/System/Logs/Log?name=embyserver.txt. UserAgent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_6) AppleWebKit/605.1.15 (KHTML, like Gecko) Version/12.0.1 Safari/605.1.15 https://youtu.be/YYMInG8pQZg Link to comment Share on other sites More sharing options...
Luke 36999 Posted November 12, 2018 Share Posted November 12, 2018 Hi, can you try the external subtitles? Thanks ! Link to comment Share on other sites More sharing options...
notkaa 1 Posted November 14, 2018 Author Share Posted November 14, 2018 as attach file Rec_20181114.mp4.zip Link to comment Share on other sites More sharing options...
Luke 36999 Posted November 16, 2018 Share Posted November 16, 2018 So the external subtitles worked? Link to comment Share on other sites More sharing options...
notkaa 1 Posted November 17, 2018 Author Share Posted November 17, 2018 Yes but not the embedded subtitle, I never have error with these movies. Suddenly it doesn't work Link to comment Share on other sites More sharing options...
notkaa 1 Posted November 28, 2018 Author Share Posted November 28, 2018 Nobody else have this trouble ? What can I do to resolve it. I've test with different browser, different movies... External sub ok but nothing else. on apple Tv ok, on iOS app ok only web app doesn't work please help Link to comment Share on other sites More sharing options...
Luke 36999 Posted November 29, 2018 Share Posted November 29, 2018 What's happening is web browsers do not support embedded subtitles, therefore the server is extracting the subtitles on the fly and sending them to the browser as text. However in your case, the extraction is taking so long on your system that you're never seeing the subtitles. Try external .srt subtitles, I think you will have a much better experience with those. Thanks. Link to comment Share on other sites More sharing options...
JBX 3 Posted December 13, 2018 Share Posted December 13, 2018 I have the same problem with embedded subtitles. I think is has to do with the m4v extension. See https://emby.media/community/index.php?/topic/45558-certain-m4v-videos-not-playing/ Link to comment Share on other sites More sharing options...
notkaa 1 Posted December 13, 2018 Author Share Posted December 13, 2018 I have only this problem on web app, other devices works fine. This append with the last update of the server on my QNAP Link to comment Share on other sites More sharing options...
Luke 36999 Posted December 14, 2018 Share Posted December 14, 2018 It's because other devices support the embedded subtitles natively without extraction. Web browsers do not support that, so we extract on the fly. But it looks like on your server the extraction is just too slow. We will continue to explore more possible techniques. Thanks. Link to comment Share on other sites More sharing options...
Luke 36999 Posted December 30, 2018 Share Posted December 30, 2018 Improved subtitle performance is coming: https://emby.media/community/index.php?/topic/66876-36080-improved-subtitle-delivery/ Link to comment Share on other sites More sharing options...
notkaa 1 Posted January 2, 2019 Author Share Posted January 2, 2019 Sounds good !! Happy new year Luke Link to comment Share on other sites More sharing options...
notkaa 1 Posted January 20, 2019 Author Share Posted January 20, 2019 Since the last server update, no more trouble ! thanks, Emby's dev are amazing Link to comment Share on other sites More sharing options...
Luke 36999 Posted January 20, 2019 Share Posted January 20, 2019 Thanks for the feedback ! Link to comment Share on other sites More sharing options...
a_cow 0 Posted February 11, 2019 Share Posted February 11, 2019 I want to chime in on this topic. I to have a problem with subtitles dissapearing but only in special cases with ass subtitles when they display more than just simple text. This is how it should look(Ignoring the red box arround revealing): With firefox and chrome I don't get any subtitles at all during this scene. Edge meanwhile tries it's best to make something out of it: As far as I can see it only happens with ass subtitles during scenes where there is more than a simple text and only with the web player. If some log files or anything else can help please let me know. Link to comment Share on other sites More sharing options...
Luke 36999 Posted February 13, 2019 Share Posted February 13, 2019 @@a_cow it looks like that is file is a potentially more difficult example than usual. Can i get a copy of that file? thanks. Link to comment Share on other sites More sharing options...
a_cow 0 Posted February 13, 2019 Share Posted February 13, 2019 @@a_cow it looks like that is file is a potentially more difficult example than usual. Can i get a copy of that file? thanks. Send you a PM with some snippets. Link to comment Share on other sites More sharing options...
Luke 36999 Posted February 13, 2019 Share Posted February 13, 2019 Thanks ! Link to comment Share on other sites More sharing options...
Luke 36999 Posted February 20, 2019 Share Posted February 20, 2019 Please try beta server 4.1.0.9+, once available for your platform. Thanks. 1 Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now