Emby server on Synology DS212j won't Open after Run start

[trl106 0]

Hello,

 

I tried to install the emby server package on my DS212j. The installation seemed to go ok. Then I click on the package to start the server, which also "seems" to go ok. (more on "seems" in a moment....)  And so finally I click on "Open" to start to create my library, etc. but a new Chrome tab opens with the msg "This site can't be reached.....IP address refused to connect.....ERR_CONNECTION_REFUSED"  (see attached screenshot)

 

So then if I refresh the DS212 login webpage, showing the installed packages, the Emby Server appears to not be running any longer since "Run" is now present on the Emby icon, instead of "Open"

 

I've uploaded the sendlogs:

sendlogs_DiskStation_synology_88f6281_212j_20181023T005043UTC.tgz 

 

Created and attached the diags log:

/var/packages/EmbyServer/scripts/utilities/logs/rundiags_20181023T004503UTC.log 

 

Please let me know if I can supply any further info to help solve this problem.

sendlogs_20181023T004928UTC.log

Edited October 23, 2018 by trl106

[trl106 0]

Sorry, attached the sendlogs instead of the diag log

 

 

Edited October 23, 2018 by solabc16

[Luke 37022]

Hi, what is the url in the browser address bar?

[trl106 0]

Hi, thanks for the reply.

 

The URL is:

http://192.168.124.98:8096/web/dashboard.html

 

....where the IP is my NAS

[Luke 37022]

Strange. We'll see what @@solabc16 thinks. Thanks.

[solabc16 379]

Hello @@trl106

 

Thanks for the logs, I'll take a look now and get back to you.

 

Best

- James

 

* I've removed the diags from the above, as the send logs utility sends them across.

[solabc16 379]

Hello @@trl106

 

We had resolved this previously, but pulled the update whilst we checked out some compatibility issues.

 

If you go to Package Center now, you should find update 3.5.3.0-16 is available.

 

Once you have that installed, let me know how you get on...

 

Best

- James

[trl106 0]

Thanks James!....for the quick response with a pkg update. I just downloaded, installed and started the server. All went well with the install, the Server appears to stay running and I am now able to "Open" the app and start to set things up.

 

I'll post any problems or important updates as I continue to setup Emby for the 1st time. 

 

Thanks again for the support.  I'm really looking fwd to making this pkg an integral part of my setup!  

 

Regards,

Tom

[solabc16 379]

Thanks for the update @@trl106.

 

Best

- James