Jump to content

People images not downloading automatically


frallan123

Recommended Posts

frallan123

Hi, I added my series and none of the actors images are showing. They only show if I manually press one actor and change image and manually search and they work fine.

The metadata/people  folder is empty unless I do what I described above. I have checked every type of DB on my collection and I've tried with "download images beforehand" and doesnt work.

I tried adding a schedule for refresh people and it only scans for few seconds and no images are still shown. The metadata on every actor is correct but its just that images arent downloaded. What have I missed ?

Link to comment
Share on other sites

Hi, do you have internet metadata enabled for your media library? It is by default, or did you turn it off?

Link to comment
Share on other sites

solabc16

Hello @@frallan123

 

Can you let me know what Synology model your are running, as this might be a known issue we are currently rolling out an an update for.

 

Best

- James

Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
×
×
  • Create New...