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External Subtitles not showing

maximilianh75

By maximilianh75
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maximilianh75

maximilianh75   19

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External subtitles detected but can't be open because path problem

Here's the log

Please someone can help me???

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MattBlacK85

MattBlacK85   0

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Hi, I have the same issue. With latest beta.

Maybe it isn’t only the addon issue? On my iPhone with the Emby app I also don’t have subtitles but on my laptop in Google Chrome I have the subtitles.

Edited by MattBlacK85
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MattBlacK85

MattBlacK85   0

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I'm having this error in the log files:

 

2018-10-20 23:41:51.852 Error Dlna: Error in BeginListeningForBroadcasts
 *** Error Report ***
 Version: 3.5.3.0
 Command line: /opt/emby-server/system/EmbyServer.dll -programdata /var/lib/emby -ffmpeg /opt/emby-server/bin/ffmpeg -ffprobe /opt/emby-server/bin/ffprobe -restartexitcode 3 -updatepackage emby-server-deb_{version}_amd64.deb
 Operating system: Unix 4.15.0.36
 64-Bit OS: True
 64-Bit Process: True
 User Interactive: True
 Processor count: 8
 Program data path: /var/lib/emby
 Application directory: /opt/emby-server/system
 System.Net.Sockets.SocketException (98): Address already in use
    at System.Net.Sockets.Socket.UpdateStatusAfterSocketErrorAndThrowException(SocketError error, String callerName)
    at System.Net.Sockets.Socket.DoBind(EndPoint endPointSnapshot, SocketAddress socketAddress)
    at System.Net.Sockets.Socket.Bind(EndPoint localEP)
    at Emby.Server.Implementations.Net.UdpSocket..ctor(Socket socket, Int32 localPort, IPAddress ip)
    at Emby.Server.Implementations.Net.SocketFactory.CreateUdpMulticastSocket(String ipAddress, Int32 multicastTimeToLive, Int32 localPort)
    at Rssdp.Infrastructure.SsdpCommunicationsServer.ListenForBroadcastsAsync()
    at Rssdp.Infrastructure.SsdpCommunicationsServer.BeginListeningForBroadcasts()
 System.Net.Sockets.SocketException
    at System.Net.Sockets.Socket.UpdateStatusAfterSocketErrorAndThrowException(SocketError error, String callerName)
    at System.Net.Sockets.Socket.DoBind(EndPoint endPointSnapshot, SocketAddress socketAddress)
    at System.Net.Sockets.Socket.Bind(EndPoint localEP)
    at Emby.Server.Implementations.Net.UdpSocket..ctor(Socket socket, Int32 localPort, IPAddress ip)
    at Emby.Server.Implementations.Net.SocketFactory.CreateUdpMulticastSocket(String ipAddress, Int32 multicastTimeToLive, Int32 localPort)
    at Rssdp.Infrastructure.SsdpCommunicationsServer.ListenForBroadcastsAsync()
    at Rssdp.Infrastructure.SsdpCommunicationsServer.BeginListeningForBroadcasts()
 

Not sure if this has to do with it but how can i resolve?

 

If i compare the log between the iOS app and the Chrome i'm not seeing any differences. Will try tommorrow between Chrome and the Kodi Emby addon.

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Luke Emby Team

Luke   37025

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I'm having this error in the log files:

 

2018-10-20 23:41:51.852 Error Dlna: Error in BeginListeningForBroadcasts

 *** Error Report ***

 Version: 3.5.3.0

 Command line: /opt/emby-server/system/EmbyServer.dll -programdata /var/lib/emby -ffmpeg /opt/emby-server/bin/ffmpeg -ffprobe /opt/emby-server/bin/ffprobe -restartexitcode 3 -updatepackage emby-server-deb_{version}_amd64.deb

 Operating system: Unix 4.15.0.36

 64-Bit OS: True

 64-Bit Process: True

 User Interactive: True

 Processor count: 8

 Program data path: /var/lib/emby

 Application directory: /opt/emby-server/system

 System.Net.Sockets.SocketException (98): Address already in use

    at System.Net.Sockets.Socket.UpdateStatusAfterSocketErrorAndThrowException(SocketError error, String callerName)

    at System.Net.Sockets.Socket.DoBind(EndPoint endPointSnapshot, SocketAddress socketAddress)

    at System.Net.Sockets.Socket.Bind(EndPoint localEP)

    at Emby.Server.Implementations.Net.UdpSocket..ctor(Socket socket, Int32 localPort, IPAddress ip)

    at Emby.Server.Implementations.Net.SocketFactory.CreateUdpMulticastSocket(String ipAddress, Int32 multicastTimeToLive, Int32 localPort)

    at Rssdp.Infrastructure.SsdpCommunicationsServer.ListenForBroadcastsAsync()

    at Rssdp.Infrastructure.SsdpCommunicationsServer.BeginListeningForBroadcasts()

 System.Net.Sockets.SocketException

    at System.Net.Sockets.Socket.UpdateStatusAfterSocketErrorAndThrowException(SocketError error, String callerName)

    at System.Net.Sockets.Socket.DoBind(EndPoint endPointSnapshot, SocketAddress socketAddress)

    at System.Net.Sockets.Socket.Bind(EndPoint localEP)

    at Emby.Server.Implementations.Net.UdpSocket..ctor(Socket socket, Int32 localPort, IPAddress ip)

    at Emby.Server.Implementations.Net.SocketFactory.CreateUdpMulticastSocket(String ipAddress, Int32 multicastTimeToLive, Int32 localPort)

    at Rssdp.Infrastructure.SsdpCommunicationsServer.ListenForBroadcastsAsync()

    at Rssdp.Infrastructure.SsdpCommunicationsServer.BeginListeningForBroadcasts()

 

Not sure if this has to do with it but how can i resolve?

 

If i compare the log between the iOS app and the Chrome i'm not seeing any differences. Will try tommorrow between Chrome and the Kodi Emby addon.

 

Hi, is this about the log message, or is there a subtitle problem? If there is a subtitle problem, then please make sure to follow all of the guidelines in how to report a media playback issue, part of which is attaching full and complete log files. thanks !

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Angelblue05

Angelblue05   4130

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If you can replicate the issue in the web app, that'll be the most straightforward. Then you'd only need to provide your complete emby log that captures the play attempt.

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maximilianh75

maximilianh75   19

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If you can replicate the issue in the web app, that'll be the most straightforward. Then you'd only need to provide your complete emby log that captures the play attempt.

This is log that's capture in play attemp. If i'm doing something wrong, please tell me

short log2.txt

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Luke Emby Team

Luke   37025

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This is log that's capture in play attemp. If i'm doing something wrong, please tell me

 

What is that a play attempt from? Please attach the full and complete emby server log. thanks.

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maximilianh75

maximilianh75   19

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What is that a play attempt from?

AngelBlue05 says : If you can replicate the issue in the web app, that'll be the most straightforward. Then you'd only need to provide your complete emby log that captures the play attempt. 

I suppose that the moment I play the movie

Edited by maximilianh75
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maximilianh75

maximilianh75   19

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Did you try selecting the subtitles by clicking the CC icon in the web app video player?

 

The web app works well, the problem is in kodi that does not detect the path correctly and when you try to open the subtitle it gives an error. In the browser the subtitles work correctly

Edited by maximilianh75
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Angelblue05

Angelblue05   4130

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That is really not how I understood it. I will check it out today. I finally have time. Thanks for your patience.

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maximilianh75

maximilianh75   19

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That is really not how I understood it. I will check it out today. I finally have time. Thanks for your patience.

No, thanks you for working on that and sorry if can not be so clear to explain. My first lenguage is spanish and i try hard to communicate with you

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Angelblue05

Angelblue05   4130

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@@maximilianh75

 

I see the issue, I'm just not sure how it's happening. My external subtitles work corrected. Can you play in Kodi and provide your Kodi log? Ensure addon logging is enabled (emby for kodi settings > advanced > log level set to info, disable Kodi debug). Thank you.

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maximilianh75

maximilianh75   19

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@@maximilianh75

 

I see the issue, I'm just not sure how it's happening. My external subtitles work corrected. Can you play in Kodi and provide your Kodi log? Ensure addon logging is enabled (emby for kodi settings > advanced > log level set to info, disable Kodi debug). Thank you.

Here's the log. I open the same movie

 

Thx

kodi(10_22).log

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Angelblue05

Angelblue05   4130

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@@Luke

 

Is the DeliveryUrl not supposed to be an emby url? This is the first time I see an actual path returned.

      {
        u'IsInterlaced': False,
        u'DisplayTitle': u'Spa',
        u'IsExternalUrl': True,
        u'Language': u'spa',
        u'Index': 2,
        u'DeliveryUrl': u'E:\\MH\\MOVIES\\1080p(LB)\\Easy Money (1983)\\Easy Money (1983).spa.srt',
        u'SupportsExternalStream': True,
        u'DeliveryMethod': u'External',
        u'Codec': u'srt',
        u'IsForced': False,
        u'Path': u'E:\\MH\\MOVIES\\1080p(LB)\\Easy Money (1983)\\Easy Money (1983).spa.srt',
        u'Type': u'Subtitle',
        u'IsTextSubtitleStream': True,
        u'IsDefault': False,
        u'IsExternal': True
      }
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