paulsavo 2 Posted October 11, 2018 Share Posted October 11, 2018 Hi im having major issues, have been using for months with no issues but over last few days i had few issues re channel names not loading as such i updated to latest server and all fixed however now i cant get any live channels to play on other devices, they are playing on device with server but not my phone, tv ect on phone it just constantly loads and on tvit now says unsupported format, i have not made any changes in my settings so what is the issue Link to comment Share on other sites More sharing options...
ebr 14902 Posted October 11, 2018 Share Posted October 11, 2018 Hi. Are you running your server on an Android box? Link to comment Share on other sites More sharing options...
paulsavo 2 Posted October 11, 2018 Author Share Posted October 11, 2018 yeah its on Shield Tv, i only had the origina 1.0 server installed as it has always just worked for me but have updated to latest build and now the issues, i think it is trying to transcode the streams while in past it just direct played. What do i need to do to play now? in transcode options it wants me to direct it to ffmpeg i dont have this installed, what app do i need to install? or cani just allow direct play as this worked before, but i dont see any option thanks Paul Link to comment Share on other sites More sharing options...
ebr 14902 Posted October 11, 2018 Share Posted October 11, 2018 1.0 server...? We've never had a 1.0. Anyway, @@softworkz will need to see specifics about what is happening. How to Report a Problem Thanks. Link to comment Share on other sites More sharing options...
paulsavo 2 Posted October 11, 2018 Author Share Posted October 11, 2018 i mean ur original version of the android so in theory 1.0 i dont know the original name or version number all i am looking to know is if there is no option for direct play anymore and if not what exactly do i need to do to get ffmpeg working Link to comment Share on other sites More sharing options...
paulsavo 2 Posted October 11, 2018 Author Share Posted October 11, 2018 ok log sent from android tv at 1830 11/10/18 paul.savo@me.com local server Shield Link to comment Share on other sites More sharing options...
ebr 14902 Posted October 11, 2018 Share Posted October 11, 2018 ok log sent from android tv at 1830 11/10/18 paul.savo@me.com local server Shield I don't see any playback attempts in that log. Can you please describe exactly what you did and exactly what happened? Thank.s Link to comment Share on other sites More sharing options...
paulsavo 2 Posted October 11, 2018 Author Share Posted October 11, 2018 i tried to play a number of live channels on both my lg tv and my Samsung tv on dlna, this worked flawlessly before but upgraded server now on lg gives a non supported format and samsung just says cant play Link to comment Share on other sites More sharing options...
ebr 14902 Posted October 11, 2018 Share Posted October 11, 2018 Okay. You sent a log from our Android TV app. But you are having issues with the server. You will need to attach the server logs here for softworkz to examine. Their location can be seen on the server dashboard. Thanks. Link to comment Share on other sites More sharing options...
paulsavo 2 Posted October 11, 2018 Author Share Posted October 11, 2018 ok i think this is it, My issue is that none of my dlna devices can play live channels anymore, i can play anything i have recorded but not my live iptv I have tried to play channels on both Samsung and lg tvs but keep getting errors not supported, i have tried to replicate this in the log but im not even sure its registering it i was able to play live channels with easo on previous versions thanks embyserver.txt Link to comment Share on other sites More sharing options...
Luke 36999 Posted October 11, 2018 Share Posted October 11, 2018 What about from the web app? Can you try that and then attach the server log? thanks. Link to comment Share on other sites More sharing options...
paulsavo 2 Posted October 11, 2018 Author Share Posted October 11, 2018 how do i get that Link to comment Share on other sites More sharing options...
paulsavo 2 Posted October 11, 2018 Author Share Posted October 11, 2018 hope this is it, not sure Log.txt Link to comment Share on other sites More sharing options...
paulsavo 2 Posted October 12, 2018 Author Share Posted October 12, 2018 Hi folks appreciate all busy but has anyone had a chance look at above thanks Link to comment Share on other sites More sharing options...
Luke 36999 Posted October 13, 2018 Share Posted October 13, 2018 @@softworkz Link to comment Share on other sites More sharing options...
softworkz 3325 Posted October 13, 2018 Share Posted October 13, 2018 how do i get that "Web app" means just using Emby from a browser. When you're on the dashboard, just click the "house" at the left top. Then, please try if you can play the streams from there. Also: What kind of live tv provider do you have? Link to comment Share on other sites More sharing options...
paulsavo 2 Posted October 13, 2018 Author Share Posted October 13, 2018 Hi thats what i did, my live tv is an m3u8 url that is provided through a proxy, this worked fine on all my dlna equipment until i updated the android server now i just get unsupported format Link to comment Share on other sites More sharing options...
Luke 36999 Posted October 13, 2018 Share Posted October 13, 2018 Can you try not running it through a proxy? Link to comment Share on other sites More sharing options...
paulsavo 2 Posted October 13, 2018 Author Share Posted October 13, 2018 no because the actual iptv does not provide a url, the smoothproxy generates a url that can then be added to emby and other services but the proxy is not the issue, it has played on all devices for months without any issues and is playing on my devices through other media players with no issues or conversion but since i updated the emby server it will not play live channels on my dlna devices saying unsupported format Link to comment Share on other sites More sharing options...
Luke 36999 Posted October 13, 2018 Share Posted October 13, 2018 Can you try playing a plain video file? Thanks. Link to comment Share on other sites More sharing options...
paulsavo 2 Posted October 13, 2018 Author Share Posted October 13, 2018 yeah plays no problem and i can also play the channels i have recorded with no issues but i cant play that same channel live Link to comment Share on other sites More sharing options...
softworkz 3325 Posted October 13, 2018 Share Posted October 13, 2018 Can you play the live channel from the web app? Link to comment Share on other sites More sharing options...
paulsavo 2 Posted October 13, 2018 Author Share Posted October 13, 2018 yes it plays on web app, emby app, emby theatre on xbox ect, it even plays on the emby app on my Samsung tv, but it wont play on the dlna on the same tv or any other tv on dlna Link to comment Share on other sites More sharing options...
Luke 36999 Posted October 14, 2018 Share Posted October 14, 2018 So this is only a problem with Dlna? Link to comment Share on other sites More sharing options...
paulsavo 2 Posted October 14, 2018 Author Share Posted October 14, 2018 Yes mate apologies if not made myself clear, everything working but dlna live channels, but i can watch recordings of live channels on dlna Link to comment Share on other sites More sharing options...
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