realdiehl 0 Posted October 7, 2018 Share Posted October 7, 2018 (edited) My app used to work but recently stopped. When I try to open the app, it simply displays a link to the Emby homepage. I can connect from my browser on the same device. Also, all Kodi clients connect without issue as well. It seems to be limited to my iOS app. I’ve attached a video for your reference. Any thoughts? Steps I’ve tried: 1. Completely closing the app and re-opening it 2. Uninstalling and reinstalling 3. Rebooting the device Running iOS 12 on an iPhone X Thank you in advance for any help you can provide! E078E619-7B8D-41B8-8145-8EE775BDB886.MOV Edited October 7, 2018 by realdiehl Link to comment Share on other sites More sharing options...
Luke 37008 Posted October 7, 2018 Share Posted October 7, 2018 Hi, that is bizarre. I have't seen that. I will do some testing to try and reproduce. Thanks. Link to comment Share on other sites More sharing options...
realdiehl 0 Posted October 7, 2018 Author Share Posted October 7, 2018 Hi, that is bizarre. I have't seen that. I will do some testing to try and reproduce. Thanks. Thank you, Luke! I appreciate it!! Link to comment Share on other sites More sharing options...
Luke 37008 Posted October 7, 2018 Share Posted October 7, 2018 Is this your Emby Server? does this happen with the device connection both on and off wifi? Link to comment Share on other sites More sharing options...
realdiehl 0 Posted October 8, 2018 Author Share Posted October 8, 2018 It is my server. It’s running on a Terramaster NAS. It is running build 3.2.33.9 (which is believe is the latest approved for that NAS). I get a little further off of WiFi. It recogizes the server name but it does not allow me to connect to it. Link to comment Share on other sites More sharing options...
realdiehl 0 Posted October 8, 2018 Author Share Posted October 8, 2018 Ok so maybe my problem has something to do with this: I decided to log in to my NAS and noticed that there was an update to Emby to 3.5.1. I decided to update it. Upon logging in, however, it still shows the original version number (3.2.33.9) when I log into the sever dashboard. I’ve restarted the server, but it still shows the original version. Could this have something to do with it? Link to comment Share on other sites More sharing options...
gjviii 48 Posted October 11, 2018 Share Posted October 11, 2018 i'm seeing the same issue, however it just started today, with no changes being made. Link to comment Share on other sites More sharing options...
Luke 37008 Posted October 12, 2018 Share Posted October 12, 2018 @@realdiehl try updating your terramaster package again. Thanks. Link to comment Share on other sites More sharing options...
dwa40 0 Posted October 12, 2018 Share Posted October 12, 2018 Had this issue briefly the Emby server where the media is needs updating to 3.5.3 most recent version. Link to comment Share on other sites More sharing options...
jasonsimth 0 Posted November 28, 2018 Share Posted November 28, 2018 (edited) My app used to work but recently stopped. When I try to open the app, it simply displays a link to the Emby homepage. I can connect from my browser on the same device. Also, all Kodi clients connect without issue as well. It seems to be limited to my iOS app. I’ve attached a video for your reference. Any thoughts? Steps I’ve tried: 1. Completely closing the app and re-opening it 2. Uninstalling and reinstalling 3. Rebooting the device Running iOS 12 on an iPhone X Thank you in advance for any help you can provide! it was working smooth on my iPad Pro when it was running on ios 10 however as I have updated to ios 11.3 whenever now I am opening the app it only loads a blank screen on the start up and crashes after a while automatically. How do I fix it? Edited November 28, 2018 by jasonsimth Link to comment Share on other sites More sharing options...
Luke 37008 Posted November 28, 2018 Share Posted November 28, 2018 Hi, can you try clearing app data? Link to comment Share on other sites More sharing options...
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