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Xbox One Movie Search


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#1 phast930 OFFLINE  

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Posted 05 October 2018 - 06:29 AM

I am having issues with my xbox one. I can log into the app and have no issues playing a movie if I scroll to the movie. But if I go to search I get a spinning circle indefinitely so I have no ability so search my movies to play them back on my xbox one.

 

If the spinning circle does go away there are no suggestions like the other apps and browsers and if I start typing I get no list of movies and it seems to freeze completely and I have to kill the xbox one app.

 

Any assistance is appreciated.



#2 Luke OFFLINE  

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Posted 05 October 2018 - 12:25 PM

Hi there, can you please attach the emby server log from the search attempt? You can learn to do that here:
https://emby.media/c...view=getnewpost
Thanks.

#3 phast930 OFFLINE  

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Posted 06 October 2018 - 09:09 PM

I have attached the requested server log after a search attempt.

Attached Files

  • Attached File  Log.txt   63.1KB   1 downloads

Edited by phast930, 06 October 2018 - 09:11 PM.


#4 Luke OFFLINE  

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Posted 06 October 2018 - 09:12 PM

Hi, did you forget to attach the log?



#5 phast930 OFFLINE  

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Posted 06 October 2018 - 09:30 PM

I edited @ 9:11pm and added the log. It should be there (shows up for me in the above post).



#6 Luke OFFLINE  

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Posted 06 October 2018 - 11:08 PM

Hi, are you sure this is the log from the time frame of the search attempt? I do not see any search requests in this log. thanks !



#7 phast930 OFFLINE  

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Posted 07 October 2018 - 02:34 PM

I logged into my Xbox one. Opened emby went to search attempted to search. Blue circle finally went away but the app was locked up. Went to my windows 10 box downloaded the log file from the admin interface.

Is that not correct?

#8 Luke OFFLINE  

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Posted 07 October 2018 - 03:43 PM

Ok yes that's correct. I'm just not seeing this happen but I will do more testing. Thanks.

#9 phast930 OFFLINE  

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Posted 07 October 2018 - 04:01 PM

When i get home, I will attempt again and post that log as well.

#10 Luke OFFLINE  

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Posted 07 October 2018 - 04:15 PM

Thanks.



#11 phast930 OFFLINE  

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Posted 08 October 2018 - 09:13 PM

Ok here is a little update as well.

 

From the home screen if I go right to the magnifying glass and search for a movie it works as I would expect.
 

If I got into the movie Library and scroll to the magnifying glass to search I get a circle that spins indefinitely and changes colors red, blue etc. If I start typing there I may get 1 - 3 letters before the app freezes and I have to kill the app or shutoff my xbox one.

 

New log attached.

Attached Files

  • Attached File  Log2.txt   200.71KB   1 downloads


#12 Luke OFFLINE  

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Posted 08 October 2018 - 11:19 PM

Thanks for the info. We'll take a look at this.






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