ercannaday 1 Posted September 28, 2018 Share Posted September 28, 2018 (edited) After the latest update 3.5.3.0-1 I am unable to view video content on any client (chrome, ios, windows app, etc). I am also getting an 'Emby Premiere Key Missing or Invalid' error on the Emby Premier section. I have walked through the suggested steps listed in support but am unable to resolve that error. I have removed and added libraries and restarted the Emby service. I am running Emby on a Synology DS418play. I am attaching the latest log. Log.txt Edited September 28, 2018 by ercannaday Link to comment Share on other sites More sharing options...
kilroy82 0 Posted September 28, 2018 Share Posted September 28, 2018 Where did you find a 3.5.3 update for your synology? Mine says that 3.5.2 is still the most recent... Link to comment Share on other sites More sharing options...
Luke 37049 Posted September 28, 2018 Share Posted September 28, 2018 Where did you find a 3.5.3 update for your synology? Mine says that 3.5.2 is still the most recent... Hi there, you can learn how to install the latest version on our website: https://emby.media/nas-server.html Thanks ! Link to comment Share on other sites More sharing options...
vferg 7 Posted September 29, 2018 Share Posted September 29, 2018 (edited) I am having the same issue, DS1815+. If log needed ill provide one in a bit once I am home. Thanks *edit* attached 2 files. 2nd log has a bunch of errors. log.txt log2.txt Edited September 29, 2018 by vferg Link to comment Share on other sites More sharing options...
Luke 37049 Posted September 29, 2018 Share Posted September 29, 2018 I am having the same issue, DS1815+. If log needed ill provide one in a bit once I am home. Thanks *edit* attached 2 files. 2nd log has a bunch of errors. Please try removing these plugins and see if that helps. 2018-09-28 22:01:06.644 Info App: Loading Emby.Kodi.SyncQueue, Version=2.0.3.0, Culture=neutral, PublicKeyToken=null from /var/packages/EmbyServer/target/var/plugins/Emby.Kodi.SyncQueue.dll 2018-09-28 22:01:06.645 Info App: Loading statistics, Version=2.0.5.1, Culture=neutral, PublicKeyToken=null from /var/packages/EmbyServer/target/var/plugins/Statistics.dll Thanks. 1 Link to comment Share on other sites More sharing options...
vferg 7 Posted September 29, 2018 Share Posted September 29, 2018 Please try removing these plugins and see if that helps. 2018-09-28 22:01:06.644 Info App: Loading Emby.Kodi.SyncQueue, Version=2.0.3.0, Culture=neutral, PublicKeyToken=null from /var/packages/EmbyServer/target/var/plugins/Emby.Kodi.SyncQueue.dll 2018-09-28 22:01:06.645 Info App: Loading statistics, Version=2.0.5.1, Culture=neutral, PublicKeyToken=null from /var/packages/EmbyServer/target/var/plugins/Statistics.dll Thanks. Thank you, I did this and everything looks stable now. Although this is great that it is now working again, is there a reason why these 2 plugins no longer work? The one is not really a concern but the Kodi one is the entire reason I use Emby so it would be a shame if its no longer usable for my setup. Thanks for all the help. Link to comment Share on other sites More sharing options...
hollomat 0 Posted October 3, 2018 Share Posted October 3, 2018 After the latest update 3.5.3.0-1 I am unable to view video content on any client (chrome, ios, windows app, etc). I am also getting an 'Emby Premiere Key Missing or Invalid' error on the Emby Premier section. I have walked through the suggested steps listed in support but am unable to resolve that error. I have removed and added libraries and restarted the Emby service. I am running Emby on a Synology DS418play. I am attaching the latest log. I wish I could help with this but can't, what I can tell you is that I had some problem at first when installing and running the first version I loaded on my DS418 play. I removed it and went back and followed all the steps on, https://emby.media/nas-server.html and on, https://github.com/MediaBrowser/Wiki/wiki/Synology-:-Help-and-Support and have had zero problems since. The NAS posted an alert for 3.5.0 update. I selected the update and it has run perfectly, no errors or slow downs, I can't speak on ios, I don't have it. I do have Fire TV, Android TV, Windows App, Chrome and Firefox. When configuring the server for some reason, I had to change the default browser to Chrome or Firefox. Windows 10 default browser would not work right for me to make changes on the server web page and sometimes would not load right, when I changed it to chrome it worked. Link to comment Share on other sites More sharing options...
Luke 37049 Posted October 3, 2018 Share Posted October 3, 2018 @@ercannaday have these suggestions helped? Link to comment Share on other sites More sharing options...
Solution ercannaday 1 Posted October 3, 2018 Author Solution Share Posted October 3, 2018 @@ercannaday have these suggestions helped? I uninstalled and reinstalled and I am able to view media on all my clients and devices. I was hoping to avoid the library rescan. The 'Emby Premiere Key Missing or Invalid' error message was corrected by setting the IPV6 network interface to 'OFF' 1 Link to comment Share on other sites More sharing options...
Luke 37049 Posted October 3, 2018 Share Posted October 3, 2018 Thanks for the feedback ! Link to comment Share on other sites More sharing options...
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