markdj 49 Posted September 22, 2018 Posted September 22, 2018 (edited) Hi, Since a week or so now Emby has been loading sooooo slowly (up to at least 2 minutes) on my two devices (Shield and RPi3) which results, I think, in it sometimes not even loading the subtitles correctly. Turning on/off subtitles or switching to the next one doesn't even work then and I'm forced to download new ones. I think the problem would be solved if it would load fast again, but I can't figure out what it is. Help? log.txt Edited September 22, 2018 by markdj
Angelblue05 4131 Posted September 22, 2018 Posted September 22, 2018 Do you have your Kodi log? Are you transcoding? Did you update your server recently? I don't think I've changed anything that would effect playback speed.
markdj 49 Posted September 22, 2018 Author Posted September 22, 2018 (edited) I think it's transcoding, but I'm not sure (it's set to add-on mode, with HTTP selected). Also, it's grabbing things from my PC which hasn't been updated for a while now. I haven't actually updated anything, the only thing I did was install some games which shouldn't affect things. And Emby auto-updated itself naturally. Here's the RPi Kodi log: https://paste.kodi.tv/ovocuherev Edited September 22, 2018 by markdj
Angelblue05 4131 Posted September 22, 2018 Posted September 22, 2018 Try disabling external subtitles in the addon settings > playback. Not sure if that will fix your issue, let me know.
markdj 49 Posted September 22, 2018 Author Posted September 22, 2018 Tried it but it didn't work. I rebooted both devices and somehow it seems to work fine now. Weird. I'll get back to you if it happens again 1
markdj 49 Posted September 24, 2018 Author Posted September 24, 2018 (edited) Well, I thought it was fixed but after a full day of the systems running the problem is back. Rebooting fixes it, but after about a full day it's super-superslow again Could it be because of the updates it's trying to grab/install? I noticed that the app was updated with an auto-update system? Edited September 24, 2018 by markdj
markdj 49 Posted September 24, 2018 Author Posted September 24, 2018 The Emby Kodi app? I get messages/notifications that an update has been applied? Never had that before.
Angelblue05 4131 Posted September 24, 2018 Posted September 24, 2018 (edited) What if you direct stream instead of transcoding? Is it also slow? (I can't load your initial log on my phone it seems) set the video quality back to the default value to guarantee direct streaming. Ah. You are on 3.1.21a? Playback hasn't changed since 3.1.12 so I doubt this is the issue. Edited September 24, 2018 by Angelblue05
markdj 49 Posted September 24, 2018 Author Posted September 24, 2018 I actually tried that on the Shield but somehow it couldn't play any of my files because it couldn't find them (the locations). I have \\IP paths so I have no idea what the problem there is. I finally set it back to add-on mode and then it worked again. So weird.
Angelblue05 4131 Posted September 24, 2018 Posted September 24, 2018 Addon playback can bypass path issues. Sounds like your shield is unable to access your share. Navigate to install from zip > smb > to your content. Does it work? It's possible Kodi will ask for network credentials.
markdj 49 Posted September 26, 2018 Author Posted September 26, 2018 (edited) Finally fixed it (the network issues), and it starts movies and episodes straight away using direct mode, no loading at all. Edited September 26, 2018 by markdj 1
Jake404 1 Posted September 26, 2018 Posted September 26, 2018 I have the same problem and it started for me around the same time as the OP mentioned. I believe it started when the Emby server was updated to version 3.5.3.0 which was on September 21st. Nothing else changed on the system or in the network. If I restart Kodi, the delays are gone and then they come back after a while. I have no network issues. The Emby server is on the same computer as Kodi and the content is on a NAS. When the delay happens and the content starts, the Emby dashboard says it's direct playing. I have no issues starting content in Emby from the web interface. My system is running Windows 10.
markdj 49 Posted September 27, 2018 Author Posted September 27, 2018 I'm using Direct playback now which works right away and without any loading. In Add-on mode the problem remains. I prefer this way really, but it used to stutter badly so I hope that problem is solved for me now, otherwise I'm forced to return to Add-on mode.
mrees 6 Posted September 28, 2018 Posted September 28, 2018 I have the same issue I’m using a shield, gigabit wired and direct playback Most files take over 2mins before playback commences Restarting shield doesn’t seem to help me I’m hoping this may be fixed soon as the Kodi interface is a lot easier and customisable that Embys Android front end 1
Glyde62 50 Posted September 28, 2018 Posted September 28, 2018 Yes hopefully fixed soon, Seems to happen after 2 or 3 shows watched then gets extremely slow loading or fails completely Sent from my HTC_M10h using Tapatalk 1
Glyde62 50 Posted September 28, 2018 Posted September 28, 2018 I'm using Direct playback now which works right away and without any loading. In Add-on mode the problem remains. I prefer this way really, but it used to stutter badly so I hope that problem is solved for me now, otherwise I'm forced to return to Add-on mode.I tried direct play and didn't seem to make any difference Sent from my HTC_M10h using Tapatalk 1
markdj 49 Posted September 28, 2018 Author Posted September 28, 2018 I tried direct play and didn't seem to make any difference Sent from my HTC_M10h using Tapatalk It did for me fortunately, but I did notice the add-on itself still responds very slowly when using direct play (especially when trying to visit the Settings). It takes a whole lot longer than usual. 1
Angelblue05 4131 Posted October 1, 2018 Posted October 1, 2018 Let me know if the issue goes away with 3.1.22.
markdj 49 Posted October 1, 2018 Author Posted October 1, 2018 Gonna test it a little longer but seems to work fine so far 1
markdj 49 Posted October 3, 2018 Author Posted October 3, 2018 Gonna test it a little longer but seems to work fine so far Sorry to say that it remains very, very slow after a while of running things
Angelblue05 4131 Posted October 3, 2018 Posted October 3, 2018 Then, can you provide a new log like I asked here? https://emby.media/community/index.php?/topic/63332-gets-slower/?p=630037 Much appreciated.
Glyde62 50 Posted October 3, 2018 Posted October 3, 2018 yeah mine is still slow. not as bad as it was but still getting slow after a while
markdj 49 Posted October 3, 2018 Author Posted October 3, 2018 Then, can you provide a new log like I asked here? https://emby.media/community/index.php?/topic/63332-gets-slower/?p=630037 Much appreciated. I would but I'm running with Direct play now and the issue right now only occurs when trying to access Emby in general (like visiting the Settings, loading takes up to a minute or so) or when it has to change the watch status, which takes even longer than that (up to several minutes).
Angelblue05 4131 Posted October 3, 2018 Posted October 3, 2018 I don't see any such delays on my side... Can you do what I asked, but capture the watched status action, etc?
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