JustinKowalsky 1 Posted September 20, 2018 Share Posted September 20, 2018 Hey guys, I recently heard about Emby after looking around because Plex was messed up on me. What i am wanting to do is be able to stream videos from my pc which has all my media files that are uploaded to Emby, and play from my phone, connected to my home network, to my TV through chromecast (which seems to work fine). My problem is when I am not connected to my home network on my phone, but I can see my home PC as the server, i keep getting "We're unable to connect to the server right now. Please ensure it is running and try again". The server is running and through Remote Desktop Connection on the same phone, i am able to connect to my PC and play videos on my PC. What do i have to do to remotely watch my movies and stuff while not connected to my home network on my phone. Thanks 1 Link to comment Share on other sites More sharing options...
EODCrafter 179 Posted September 21, 2018 Share Posted September 21, 2018 Hey guys, I recently heard about Emby after looking around because Plex was messed up on me. What i am wanting to do is be able to stream videos from my pc which has all my media files that are uploaded to Emby, and play from my phone, connected to my home network, to my TV through chromecast (which seems to work fine). My problem is when I am not connected to my home network on my phone, but I can see my home PC as the server, i keep getting "We're unable to connect to the server right now. Please ensure it is running and try again". The server is running and through Remote Desktop Connection on the same phone, i am able to connect to my PC and play videos on my PC. What do i have to do to remotely watch my movies and stuff while not connected to my home network on my phone. Thanks Have you set up Port Forwarding thru your Router? Not sure if this is even necessary but it's worth a try. 8096 is Emby's default port. Link to comment Share on other sites More sharing options...
JustinKowalsky 1 Posted September 21, 2018 Author Share Posted September 21, 2018 Have you set up Port Forwarding thru your Router? Not sure if this is even necessary but it's worth a try. 8096 is Emby's default port. I tried. I think my problem is because I am using 2 routers. 1 is the main router that the internet connection is going to. I then have a router that is hardwired into that router in my own room with its own signal and IP address. They are both DLINK-DIR 822 routers. How can i configure the 2 routers properly in order to have emby setup properly. The main router is set with a Static IP and the the 2nd on is set with dynamic IP but it is reserved on the first router so it always stays the same. Link to comment Share on other sites More sharing options...
EODCrafter 179 Posted September 21, 2018 Share Posted September 21, 2018 I tried. I think my problem is because I am using 2 routers. 1 is the main router that the internet connection is going to. I then have a router that is hardwired into that router in my own room with its own signal and IP address. They are both DLINK-DIR 822 routers. How can i configure the 2 routers properly in order to have emby setup properly. The main router is set with a Static IP and the the 2nd on is set with dynamic IP but it is reserved on the first router so it always stays the same. Hmmm, good question. Never had 2 routers...Port forward 8096 on both to all connections if you can't figure out the IP of the Router feeding the other Router. Link to comment Share on other sites More sharing options...
JustinKowalsky 1 Posted September 21, 2018 Author Share Posted September 21, 2018 Hmmm, good question. Never had 2 routers...Port forward 8096 on both to all connections if you can't figure out the IP of the Router feeding the other Router. I will try port forwarding on both. I have access to both routers, im just not sure entirely how to configure it properly. Link to comment Share on other sites More sharing options...
EODCrafter 179 Posted September 21, 2018 Share Posted September 21, 2018 (edited) I will try port forwarding on both. I have access to both routers, im just not sure entirely how to configure it properly. Is your Router like all others? Well I suppose it can't be since most routers you configure thru 192.168.1.1 in a browser. How do you access the other router? One will need to Port your IP to your Emby Server and the other to the Router>>>Router IP. I'm pretty sure Emby Will Auto Port one of them...Probably the one that directly servers your Machine with Emby on it. Edited September 21, 2018 by EODCrafter Link to comment Share on other sites More sharing options...
JustinKowalsky 1 Posted September 21, 2018 Author Share Posted September 21, 2018 Is your Router like all others? Well I suppose it can't be since most routers you configure thru 192.168.1.1 in a browser. How do you access the other router? One will need to Port your IP to your Emby Server and the other to the Router>>>Router IP. I access the main router by doing 192.168.0.1 and the 2nd one i access by doing dlinkrouter/local or something similar. Link to comment Share on other sites More sharing options...
EODCrafter 179 Posted September 21, 2018 Share Posted September 21, 2018 (edited) I access the main router by doing 192.168.0.1 and the 2nd one i access by doing dlinkrouter/local or something similar. Try Porting the "Main" router and try that 1st. It should have a "Device" list to show the other Router and use that IP to Forward. http://www.pcwintech.com/how-setup-two-or-more-routers-together-port-forwarding-port-triggering Edited September 21, 2018 by EODCrafter Link to comment Share on other sites More sharing options...
JustinKowalsky 1 Posted September 21, 2018 Author Share Posted September 21, 2018 Try Porting the "Main" router and try that 1st. It should have a "Device" list to show the other Router and use that IP to Forward. To which IP address? The one of the 2nd router? Link to comment Share on other sites More sharing options...
EODCrafter 179 Posted September 21, 2018 Share Posted September 21, 2018 To which IP address? The one of the 2nd router? The article I linked suggest using a DMZ. Link to comment Share on other sites More sharing options...
mastrmind11 717 Posted September 21, 2018 Share Posted September 21, 2018 If they're both true routers, then there should be an uplink port that routes the signal from that port to the other ports. You shouldn't have to forward anything on the first router, just plug the first into the uplink port on the second. On most consumer routers the port is labeled WAN or Internet. Considering that it appears this is an area of non-expertise, I'm surprised you haven't run into other issues w/ this setup (double NAT, conflicting IPs, etc). Link to comment Share on other sites More sharing options...
Happy2Play 8139 Posted September 21, 2018 Share Posted September 21, 2018 Double NAT Link to comment Share on other sites More sharing options...
JustinKowalsky 1 Posted September 21, 2018 Author Share Posted September 21, 2018 If they're both true routers, then there should be an uplink port that routes the signal from that port to the other ports. You shouldn't have to forward anything on the first router, just plug the first into the uplink port on the second. On most consumer routers the port is labeled WAN or Internet. Considering that it appears this is an area of non-expertise, I'm surprised you haven't run into other issues w/ this setup (double NAT, conflicting IPs, etc). I do have it connected through the WAN port. And yea, i have never had any issues with the setup before. I will try some stuff later today when i get home, just trying to get some ideas right now. Link to comment Share on other sites More sharing options...
Solution mastrmind11 717 Posted September 21, 2018 Solution Share Posted September 21, 2018 I do have it connected through the WAN port. And yea, i have never had any issues with the setup before. I will try some stuff later today when i get home, just trying to get some ideas right now. Ok so if that's the case, you just need to forward 8096 on your main router to 8096 on your local network. You could also try connecting your server into main router and doing the port forward, just to rule out if it's the 2nd router thats jacking stuff up. 2 Link to comment Share on other sites More sharing options...
Carlo 4328 Posted September 21, 2018 Share Posted September 21, 2018 Essentially what you want to do is manually setup port forwarding on both routers. You set the "external" router port forwarding to the "internal" router that is connected to your Emby server. You then setup the "internal" router to port forward to your Emby server. If you can't figure it out shoot me a PM and I can help you set this up quickly with TeamViewer or similar. Been there done this before... Carlo Link to comment Share on other sites More sharing options...
JustinKowalsky 1 Posted September 21, 2018 Author Share Posted September 21, 2018 Essentially what you want to do is manually setup port forwarding on both routers. You set the "external" router port forwarding to the "internal" router that is connected to your Emby server. You then setup the "internal" router to port forward to your Emby server. If you can't figure it out shoot me a PM and I can help you set this up quickly with TeamViewer or similar. Been there done this before... Carlo Alright, thanks! I will give it a shot and if i cant seem to figure it out i will shoot you a message. Thanks Link to comment Share on other sites More sharing options...
mastrmind11 717 Posted September 21, 2018 Share Posted September 21, 2018 Alright, thanks! I will give it a shot and if i cant seem to figure it out i will shoot you a message. Thanks in reality, you should really put your 2nd router in bridge mode so that your main router is the one doing the NAT and DHCP stuff, and your second router just acts like a switch. Then you'd only have 1 place to do the port forwarding/etc. But, that's a different topic for another time I'd imagine. Good luck! Link to comment Share on other sites More sharing options...
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