App crashes to login screen after screen goes to sleep

[Rohanaj 15]

I'm running into an issue with the iOS app now where it "crashes" back to the login screen whenever the iPad screen goes to sleep if you have media paused.  For example, I'm watching a movie and pause it for a few minutes.  When I come back, the screen has gone to sleep, so I unlock it and it turns back on.  As it come back on, the screen flashes white, then shows a split-second image of the media I was watching, then the thinking wheel spins and all-of-a-sudden I'm back at the login screen for the server.  This has happened multiple times now, so I figured I'd mention something and see if others are running into the same issue.

 

 

I experimented a bit with having the app sit in various stages when the screen goes to sleep.  So far, here are my results:

  - Media was being actively watched and is now paused - crashes back to login screen on wakeup

  - At home screen after logging in - no crash

  - In a library, as if browsing through the listings - no crash

  - At info screen for individual media piece - no crash

 

It seems to be limited to crashing only if the last thing on the screen was a paused, actively-playing piece.

 

Luke, I don't have logs at the moment, but can get them put together if needed.

 

[Luke 37022]

We are looking into this, thanks.